I have been with iGo4 for the last 2 years, luckily I haven’t needed to use their services yet 🤞 but I have had the best quotes for car insurance with them. very good service & friendly staff if you... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Phoned Customer Service and spoke with a very nice lady named Elizabeth. She checked the renewal quote. We suddenly found out that my wife wasn't on the renewal, even though she should always be. Took... Toon meer
Bedrijf heeft geantwoord
Hello Team. I would like to say thank you for the excellent service I received. The whole process was handled professionally and efficiently, and the staff were friendly, helpful, and kept me in... Toon meer
Bedrijf heeft geantwoord
Arranged my car insurance over the phone with an exceptionally helpful lady whose name I cannot remember unfortunately. She was very thorough and explained things well. she was very helpful and unde... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over iGO4
Geschreven door het bedrijf
iGO4 insurance provides customers with a range of insurance products, including car insurance, home insurance and van insurance.
We search a range of providers to find our best deals for our customers.
iGO4 has an innovative, new approach to motor and home insurance that puts customers at the heart of what we do. Through the range of iGO4 products, iGO4 Essentials, iGO4 Insurance and iGO4 More, we can deliver an insurance product that is suitable and changeable according to our customers’ needs.”
GET A QUOTEHELP CENTRE
Contactgegevens
Embankment West Tower, 101 Cathedral Approach, Salford, M3 7FB, Manchester, Verenigd Koninkrijk
- contact@igo4.com
- www.igo4.com
4,3
Uitstekend
9K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very helpful on the phone had a address…
Very helpful on the phone had a address problem with prim fina but a phone call to yourself 's and it got sorted out so overall excellent service
Thanks Neil
21 juli 2026
Antwoord van iGO4
Thank you for sharing your experience with us.
We’re really pleased to hear that our team was able to help resolve the address issue and provide the support you needed.
It’s fantastic to know that you found our service helpful and that everything was sorted through a simple phone call.
We truly appreciate your kind words and are grateful that you took the time to leave a review.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind Regards,
Laura @ iGO4
Great price, need better information sharing
The price was much better than other providers. Also the process is seamless to get the new insurance in relation to finding it on MoneySuperMarket and purchasing the insurance.
Only comment is that as an EV user you offer specific EV options, but they are not shown/obvious in the terms and conditions
24 juli 2026
Antwoord van iGO4
Thank you for your fantastic review!
We're delighted to hear that you found our price more competitive than other providers and that the process of finding and purchasing your policy through MoneySuperMarket was seamless.
We also really appreciate your feedback regarding our EV cover. It's helpful to know that you found the electric vehicle-specific features weren't as clear as they could be within the terms and conditions. We'll be sure to share your comments with the relevant team as we continue to improve the information we provide.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ iGO4.
Antwoord van iGO4
Thank you for taking the time to leave us a review!
We're delighted to hear that you found the process straightforward and easy to manage. Making insurance as simple and hassle-free as possible is what we aim for, so it's great to know we achieved that for you.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ iGO4.
One could speak to a real person…
One could speak to a real person immediately who was friendly helpful and efficient. The result they have my business again
23 juli 2026
Antwoord van iGO4
We really appreciate you taking the time to leave us a review. We're delighted to hear that you received friendly and efficient support from our team and that your experience encouraged you to choose us again. Your continued support means a great deal to us.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Karl @ IGO4
Was able to answer my query regards…
Was able to answer my query regards policy cover for business use. Very straightforward and easy to deal with. Super friendly and professional agent.
20 juli 2026
Antwoord van iGO4
Thank you for your excellent 5 star review. We're delighted to hear that your query regarding business use cover was answered and that you found the process straightforward and easy. It's great to know our team member provided friendly and professional support. We really appreciate your feedback and look forward to assisting you again in the future.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Kirsty @ iGO4
Antwoord van iGO4
Thank you for taking the time to leave us a review!
We're delighted to hear that you found the process hassle-free and easy to complete. We aim to make arranging your insurance as simple and straightforward as possible, so it's great to know we delivered that experience.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out. Our team will be happy to help.
Kind regards,
Rachel @ iGO4
Very easy to deal with - 5*
Very easy to deal with with a fuss free renewal, so happy to stay with them for another year
20 juli 2026
Review zonder uitnodiging
Antwoord van iGO4
Thank you for your review!
We're so pleased to hear your renewal was easy and fuss-free, and that you've chosen to stay with us for another year.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards,
Rachel @ iGO4
All very smooth
12 juli 2026
Antwoord van iGO4
Thanks for your 5 star review and feedback! It's great to hear everything went smoothly!
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ iGO4
I haven't needed to make a claim
I haven't needed to make a claim, but the renewal process went smoothly.
15 juli 2026
Antwoord van iGO4
Thank you for taking the time to share your feedback with us.
We are delighted to hear that your renewal process went smoothly.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ iGO4
Called to cancel auto renew /refused
Called to cancel auto renew as was unhappy with renew quote. I said I would get alternative quotes before deciding. Staff member refused to cancel it until I had come back to him with new quotes. Told him numerous times to cancel it and he became rude and condescending. Said I had to give them a chance to compete. I told him he had one last chance to cancel it or I would go to the FCA and write to the CEO. He told me to wait, nothing more, and then said "it's done" and hung up.
This is just sales bullying tactics.
7 juli 2026
Review zonder uitnodiging
Antwoord van iGO4
Thank you for taking the time to share your experience.
I am very sorry to hear about the service you received when contacting us to cancel your auto-renewal. We understand that the decision to renew your policy is entirely yours, and your request should have been handled professionally and respectfully.
I appreciate how frustrating it must have been to have to repeat your request several times, particularly if you felt pressured to obtain alternative quotes before we would action the cancellation. I am also concerned by your comments regarding the tone of the conversation and the manner in which the call ended.
Please accept our sincere apologies for any distress or inconvenience this caused.
If you wish to discuss this further or log a complaint, please reach out to our team.
Kind regards,
Chris @ iGO4
Quick and not complicated
16 juli 2026
Antwoord van iGO4
Thank you for your 5 star feedback!
We're pleased to hear that you found the process quick and straightforward.
We appreciate you choosing iGO4 for your insurance and hope you have a great experience with your policy.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards,
Laura @ iGO4
My renewal was supposed to be cheaper…
My renewal was supposed to be cheaper than what you coated me
14 juli 2026
Antwoord van iGO4
Thank you for reaching out to us regarding your renewal for your Igo4 policy.
I understand that you expected your renewal to be cheaper than the quoted amount. Renewal prices can sometimes change due to various factors such as changes in your personal circumstances, updated risk assessments, or changes in insurer pricing policies. These factors can affect the overall cost of your policy at renewal.
If you would like to send us an email with your policy number, full address and date of birth to Contact@igo4.com, we can discuss this further with you.
Kind regards
Chelsea @ Igo4 insurance
unresponsive customer service..
unresponsive customer service... got put on the line for 20 minutes waiting for someone to pick up my call... in the end Ihave to hang up as neede to get on with something else.
9 juli 2026
Antwoord van iGO4
Thanks for taking the time to leave a review.
We would like to extend our apologies concerning the issues you’ve had. If you would like to send us an email with your policy number, full address and date of birth to Contact@igo4.com, we can discuss this further with you.
Kind regards
Chelsea @ Igo4 insurance
Cannot scroll on website
Went to get a quote, cannot scroll on the page, so when you try to click no on all the offers you cant continue. Great job guys missed a sale here
13 juli 2026
Review zonder uitnodiging
Antwoord van iGO4
Thank you for bringing this to our attention. We're sorry to hear about the issues you experienced with the quote page on the website. We understand how frustrating it can be when the page doesn't work as expected and prevented you from continuing.
Please feel free to reach out directly if you'd like us to help or if you have any other questions.
Kind regards,
Michelle @ iGO4
Easy to take out policy covers what I…
Terrible company. Offer cheap price then add costs late Easy to take out policy covers what I need for a good price. But then after leaving a review added £600 for incorrectly saying no proof of no claims bonus which is incorrect- no discussion no question
9 juli 2026
Antwoord van iGO4
Thank you for reaching out and sharing your concerns. We sincerely apologise for the frustration caused by the additional charges related to your no claims bonus. We always aim to be transparent and clear with our pricing, and we regret that this was not your experience.
We would like to investigate this further and see how we can resolve the matter for you. If you would like us to look into this further, please send us an email with your policy number, full address and date of birth to contact@igo4.com.
Kind regards,
Chris @ iGO4
Antwoord van iGO4
Thank you for sharing your feedback with us on Trustpilot.
We're very sorry to hear about your negative experience with Igo4. Your satisfaction is important to us, and we'd like to understand more about what went wrong and how we can assist you.
Please contact us via email at Contact@igo4.com with your reference number, date of birth and registration and we'll be happy to help resolve the issue.
Kind regards
Chelsea @ Igo4 insurance
great easy to use
10 juli 2026
Antwoord van iGO4
Thank you for your great review!
We're delighted to hear that you found the process easy to use. Making things simple and straightforward for our customers is something we strive for, so it's wonderful to know you had a positive experience.
We appreciate your feedback and thank you for choosing us.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ iGO4.
Antwoord van iGO4
Thanks for taking the time to leave a review. We would like to extend our apologies concerning the issues you’ve had. If you would like to send us an email with your policy number, full address and date of birth to Contact@igo4.com , we can discuss this further with you.
Kind regards,
Darren @ iGO4
Excellent communication and easy to…
Excellent communication and easy to access information.
7 juli 2026
Antwoord van iGO4
Thanks for your 5 star review! I'm pleased to hear you found it easy accessing information regarding your policy!
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Kirsty @ iGO4
Antwoord van iGO4
Thank you for your 5-star review! We're delighted to hear you found our insurance to be great value. We really appreciate your feedback and thank you for choosing us.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ iGO4
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.