I have been with iGo4 for the last 2 years, luckily I haven’t needed to use their services yet 🤞 but I have had the best quotes for car insurance with them. very good service & friendly staff if you... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Phoned Customer Service and spoke with a very nice lady named Elizabeth. She checked the renewal quote. We suddenly found out that my wife wasn't on the renewal, even though she should always be. Took... Toon meer
Bedrijf heeft geantwoord
Arranged my car insurance over the phone with an exceptionally helpful lady whose name I cannot remember unfortunately. She was very thorough and explained things well. she was very helpful and unde... Toon meer
Bedrijf heeft geantwoord
Hello Team. I would like to say thank you for the excellent service I received. The whole process was handled professionally and efficiently, and the staff were friendly, helpful, and kept me in... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over iGO4
Geschreven door het bedrijf
iGO4 insurance provides customers with a range of insurance products, including car insurance, home insurance and van insurance.
We search a range of providers to find our best deals for our customers.
iGO4 has an innovative, new approach to motor and home insurance that puts customers at the heart of what we do. Through the range of iGO4 products, iGO4 Essentials, iGO4 Insurance and iGO4 More, we can deliver an insurance product that is suitable and changeable according to our customers’ needs.”
GET A QUOTEHELP CENTRE
Contactgegevens
Embankment West Tower, 101 Cathedral Approach, Salford, M3 7FB, Manchester, Verenigd Koninkrijk
- contact@igo4.com
- www.igo4.com
4,3
Uitstekend
9K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
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Antwoord van iGO4
Thank you for your 5-star review! We're delighted to hear you found our insurance to be great value. We really appreciate your feedback and thank you for choosing us.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ iGO4
Antwoord van iGO4
Thank you for your lovely review! We're pleased to hear you found us straightforward and fair. We really appreciate your feedback and look forward to continuing to provide you with great service in the future.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ iGO4.
Antwoord van iGO4
Thank you for your review! We're glad to hear you're happy with everything. We really appreciate your feedback and look forward to assisting you again in the future.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ iGO4
Antwoord van iGO4
Thank you for your 5 star feedback!
We’re really pleased to hear you were happy with our service and found our pricing competitive for EVs.
We appreciate you taking the time to share your experience and thank you for choosing us.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards,
Laura @ iGO4
never any problems
25 juni 2026
Antwoord van iGO4
Thank you for your review! We're pleased to hear you've never had any problems and appreciate your continued trust in us. We’re always here if you need anything in the future.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ iGO4
They looked after me last year and I…
They looked after me last year and I have no complaints
2 juli 2026
Antwoord van iGO4
Thank you for your review! We're really pleased to hear that we looked after you well last year and that you had a positive experience with us. We appreciate your support and hope to be able to help you again in the future.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ iGO4
Antwoord van iGO4
Thank you for your great review! We're delighted to hear that you found our website easy to use and that you were pleased with our competitive prices. We really appreciate your feedback and look forward to helping you again in the future.
Kind regards, Vicky @ iGO4
Excelent company
4 december 2025
Antwoord van iGO4
Thanks for your fantastic review!
We're really pleased to hear you think we're an excellent company. Your support means a lot to us, and we look forward to helping you again in the future.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards,
Laura @ iGO4
Easy to renew with clear documents at a…
Easy to renew with clear documents at a competitive price . Many thanks o
29 juni 2026
Antwoord van iGO4
Thank you for taking the time to share your feedback!
I’m pleased to hear that you found the renewal process straightforward and the documents clear, and that you’re happy with the competitive price.
We really appreciate your comments and your continued support.
If you have any questions or need any support, please reach out to the team who will be happy to help!
Kind regards,
Laura @ iGO4
Inaccurate customer records
For many months I have been getting mail from IG0 4 to may home address. for someone who have never lived here. I have returned the letters each time. after 4 letters I phoned IGO4 customer services and explained that the person they were trying to contact has never lived at my address I gave my full details and the service agent promised me this issue would be escalated to the appropriate team to investigate... as expected I’ve have had yet more letters which I have returned and today I get a letter from a dept recover company.. I have spoken to them and now made a formal complaint. iGO 4 have no interest in correcting their records instead seem happy to push the problem to a debt collector to harass me !! All because of a failure in their records So would I use iGO4 ? NOT A CHANCE IN HELL ! I am still attempting to get their wrong address information corrected but I have little faith that will happen unless I seek legal advice and sue them for harassment . if anyone from iGO4 would like to speak to me I’d surely love to get their error corrected , so iGO4 please contact me and get this nightmare of a mess sorted. This started months ago and is still ongoing..
1 januari 2026
Review zonder uitnodiging
Antwoord van iGO4
Thank you for bringing this issue to our attention, and we sincerely apologise for the inconvenience you have experienced with receiving mail intended for someone else at your address.
We understand that despite your previous efforts, including contacting Igo4 customer services and returning the letters, you continue to receive correspondence for an individual who has never lived at your property. We appreciate your patience as we work to resolve this matter.
We would like to look into this further for you, if you could please email the details to contact@iGO4.com and one of our team can look into this for you.
Kind regards,
Darren @ iGO4
Great Service nice and easy to do.
24 juni 2026
Antwoord van iGO4
Thank you for your kind feedback! We're delighted to hear that you found our service great and easy to use. If you need any further assistance with your iGO4 insurance or have any questions, please don't hesitate to reach out.
Kind regards,
Chris @ iGO4
Value for money
26 juni 2026
Antwoord van iGO4
Thank you for sharing your thoughts with us on Trustpilot. We appreciate your feedback regarding the value for money. We strive to ensure our customers receive the best possible service and value.
If there is anything specific you would like to discuss or if you need any further assistance, please do not hesitate to reach out. We're here to help.
Kind regards,
Chris @ iGO4
Antwoord van iGO4
Thank you for your feedback and for taking the time to share your experience on Trustpilot. We're delighted to hear that you found the policy easy to set up. If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Chris @ iGO4
Antwoord van iGO4
Thank you so much for your positive feedback! We're delighted to hear that you had an excellent experience with us. If there's anything else we can assist you with, please don't hesitate to reach out.
Kind regards,
Michelle @ iGO4
The online application was very smooth
The online application was very smooth, when there was an error resulting in me having the same insurance, it was swiftly resolved without any issues
21 juni 2026
Antwoord van iGO4
Thank you for your positive feedback regarding your online application experience. We're delighted to hear that the process was smooth and that the issue with the duplicate insurance was swiftly resolved. Customer satisfaction is our priority, and your kind words encourage us to keep delivering excellent service.
If you have any further questions or need assistance, please don't hesitate to get in touch.
Kind regards,
Darren @ iGO4
why not try IGO4
Been with this company a few years now , straight forward , decent renewal price so I’ve stayed , staff was very knowledgeable
19 juni 2026
Antwoord van iGO4
Thank you so much for your kind words and for being with us for several years. We're delighted to hear you find our renewal prices decent and our staff knowledgeable.
If you ever need any assistance or have questions, please don't hesitate to reach out.
Kind regards,
Darren @ iGO4
Antwoord van iGO4
Thank you for your kind feedback! We’re delighted to hear that you found the steps quick and easy to get your insurance in place.
If you have any further questions or need assistance, please don’t hesitate to reach out.
Kind regards,
Darren @ iGO4
Antwoord van iGO4
Thank you for your kind feedback. We're delighted to hear that you found the process easy and efficient. If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Darren @ iGO4
Quick and easy
17 juni 2026
Antwoord van iGO4
Thank you for sharing your experience with us. We're pleased to hear that everything was quick and easy for you. Should you need any further help or information, feel free to get in touch.
Kind regards,
Darren @ iGO4
PremFina IG04 Car Insurance Review
PremFina IG04 Car Insurance Review
I’ve had a positive experience overall with PremFina’s IG04 car insurance. The team is responsive, helpful, and always has a great attitude when dealing with queries.
Although the phone line can sometimes be difficult to get through and waiting times can be longer than expected, once you’re connected, the service is excellent. They take the time to explain everything clearly, which makes the process much easier to understand.
There has been a slight price increase compared to last year, but that seems understandable given current market conditions.
I know some people may choose to switch providers to save a bit of money, but the level of customer service—feeling listened to and valued every time you call—is something that comes at a price and is worth it.
16 juni 2026
Antwoord van iGO4
Thank you very much for your kind and detailed feedback regarding your experience. We are delighted to hear that our team has been responsive and helpful, and that the explanations provided have made the process easier for you.
We appreciate your patience regarding the phone line wait times and understand how this can be frustrating. Your feedback is invaluable and will help us improve our service in this area.
If there is anything more we can do to assist you or if you have any further questions, please do not hesitate to get in touch.
Kind regards,
Darren @ iGO4
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