If it weren't for Eva, with her infinite patience and understanding, I would be in a terrible situation. I am 76 and I have worked on computers for over 40 years and upgrading my sister in-laws machi... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
I have used inbox.com for over 10 years with no problems at all. Lately, I had difficulty with my bank in making my recurring payment. Customer care at inbox was understanding and helpful. They res... Toon meer
Bedrijf heeft geantwoord
Azienda seria, efficiente . Ringrazio in particolar modo la Sig.a Eva ,molto disponibile a risolvere una problematica relativa ad un codice OTP di un fornitore esterno . Consigliato+++++
Bedrijf heeft geantwoord
Excellent Support Service. There will always be the occasional problem with any tech service. What is important to me is the support I receive when I need help. This is where Eva from inbox.com ex... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Inbox.com is a premium and ad-free email service, with great customer support.
Contactgegevens
Henrik Ibsens gate 42, 0255, Oslo, Noorwegen
- support@inbox.com
- www.inbox.com
4,7
Uitstekend
65 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Inbox.com
Dear Laenzio,
Thank you very much for your review :)
If you ever need assistance again, we’re always here and happy to help.
The Inbox.com Team
Great support who are focused on…
Great support who are focused on helping instead of putting up barriers, a rarity these days!
9 mei 2026
Review zonder uitnodiging
Antwoord van Inbox.com
Dear Nicholas,
Thank you for the kind words. We’re delighted to hear that our support team made the experience helpful and straightforward. Providing genuine assistance without unnecessary obstacles is exactly what we strive for every day.
If you ever need assistance again, we’re always here and happy to help.
The Inbox.com Team
If it weren't for Eva
If it weren't for Eva, with her infinite patience and understanding, I would be in a terrible situation. I am 76 and I have worked on computers for over 40 years and upgrading my sister in-laws machine, a new unit to Windows 11 and for first time I really screwed it up and lost all of her passwords and the hard disk from the original 15 year old Win10. I never mess up and I certainly did it royally. Thank You Eva, now I just have to wait two days for Google to send me a link and I should be well on my way to success.
Dan R
6 mei 2026
Review zonder uitnodiging
Antwoord van Inbox.com
Thank you, Dan, for your thoughtful feedback. We’re very pleased to hear that Eva was able to assist you during such a challenging situation - your kind words will mean a great deal to her. We wish you all the best as you complete the final steps and get everything fully back on track.
If you ever need assistance again, we’re always here and happy to help.
The Inbox.com Team
I have used inbox.com for over 10 years…
I have used inbox.com for over 10 years with no problems at all. Lately, I had difficulty with my bank in making my recurring payment. Customer care at inbox was understanding and helpful. They responded quickly to my concerns and offered ideas to correct the situation.
22 april 2026
Review zonder uitnodiging
Antwoord van Inbox.com
Dear Pam,
Thank you for your continued trust over the years, we truly appreciate your loyalty. We’re glad our customer care team could assist you promptly and help navigate the payment issue. If you need any further support, we’re always here to help.
If you ever need assistance again, we’re always here and happy to help.
The Inbox.com Team
Azienda seria
Azienda seria, efficiente .
Ringrazio in particolar modo la Sig.a Eva ,molto disponibile a risolvere una problematica relativa ad un codice OTP di un fornitore esterno . Consigliato+++++
3 april 2026
Review zonder uitnodiging
Antwoord van Inbox.com
Thank you very much for you kind words Marino!
If you ever need assistance again, we’re always here and happy to help.
The Inbox.com Team
Ottimo servizio e massima disponibilità…
Ottimo servizio e massima disponibilità a risolvere problemi particolari.
Supporto gentilissimo a dimostrazione di società seria, nel mio caso specifico un aiuto oltre il "dovuto" dove hanno impiegato tempo e lavoro senza alcun interesse diretto.
1 april 2026
Review zonder uitnodiging
Antwoord van Inbox.com
Ciao Angelo!
Thank you very much for the review.
If you ever need assistance again, we’re always here and happy to help.
The Inbox.com Team
I've had inbox.com for over twenty…
I've had inbox.com for over twenty years. Not only did they find the problem, they fixed it too. That's above and beyond great customer service.
24 maart 2026
Review zonder uitnodiging
Antwoord van Inbox.com
Dear Heidi,
Thank you for your loyalty over the years! We truly appreciate your kind words—glad we could help and get everything sorted for you.
The Inbox.com Team
Eva e stata molto professionale e…
Eva e stata molto professionale e subito disponibile
La ringrazio tantissimo
Ani
24 februari 2026
Review zonder uitnodiging
Antwoord van Inbox.com
Ciao Anita!
Thank you very much for the review.
If you ever need assistance again, we’re always here and happy to help.
The Inbox.com Team
Ho avuto un problema con un mittente…
Ho avuto un problema con un mittente che risultava bloccato, per cui non potevo ricevere le sue mail.
Ho contattato l'Assistenza e, in meno di 24 ore hanno sbloccato l'utente.
Pienamente soddisfatto!
11 februari 2026
Review zonder uitnodiging
Antwoord van Inbox.com
Dear Anto,
Thank you very much for taking the time and leave a review.
We’re excited to hear that our customer support team was able to assist you promptly and resolve the issue.
If you ever need assistance in the future, don’t hesitate to reach out.
The Inbox.com Team
Mai avuto problemi con il servizio…
Mai avuto problemi con il servizio email.
Ottimo servizio di assistenza, veloci, sinceri e chiari.
10 februari 2026
Review zonder uitnodiging
Antwoord van Inbox.com
Ciao Andrea!
Thank you very much for the review.
If you ever need assistance again, we’re always here and happy to help.
The Inbox.com Team
Mi trovo molto bene con questo servizio…
Mi trovo molto bene con questo servizio di posta elettronica. Il personale è sempre disponibile, sempre gentile e presente nel rispondere alle mail.Pronto a chiarire qualsiasi dubbio. La mia recensione è molto positiva.
28 januari 2026
Review zonder uitnodiging
Antwoord van Inbox.com
Hello Lucia,
Thank you so much for your kind review. If you ever need assistance again, we’re always here and happy to help.
Grazie!
The Inbox.com Team
Outstanding support from Eva
Outstanding support from Eva at INBOX.COM for new account creation and registration.
Email user in Switzerland
22 januari 2026
Review zonder uitnodiging
Antwoord van Inbox.com
Hello!
Thank you so much for your review!
If you need any further assistance, we’re always here to help.
The Inbox.com Team
Excellent Support Service.
Excellent Support Service.
There will always be the occasional problem with any tech service. What is important to me is the support I receive when I need help.
This is where Eva from inbox.com excels, with a quick response and continuous communication until to matter is resolved, even with a 10 hour time difference. Dismiss the one star reviews from before 2023.
15 januari 2026
Review zonder uitnodiging
Antwoord van Inbox.com
Dear Ron,
Thank you very much for taking the time to share your experience.
We’re delighted to hear that Eva provided quick responses and consistent communication until everything was resolved,.
Your kind words will be shared with Eva and our support team, as feedback like this truly motivates us. We also appreciate you encouraging readers to consider recent reviews, as we’ve made significant improvements over the past years.
If you need any further assistance, we’re always here to help.
The Inbox.com Team
Sending e-mail to a large group
When I was unable to send an e-mail to a large group of people, I contacted inbox.com. It took a day of communicating, but now I can do what I need. Perhaps a phone conversation would have made the communication more efficient. I appreciate the help.
8 januari 2026
Review zonder uitnodiging
Antwoord van Inbox.com
Hello,
Thank you for sharing your experience and for your thoughtful feedback.
We’re glad our support team was able to help resolve the issue and get you back to sending emails as needed. We also appreciate your suggestion regarding phone support—your input is valuable and helps us identify areas where we can improve the efficiency of our communication.
Thank you for your patience and for choosing Inbox.com. If you need any further assistance, we’re always here to help.
The Inbox.com Team
Eva Novaku davvero una professionista
Eva Novaku davvero una professionista, persona molto competente e risolutiva
9 januari 2026
Review zonder uitnodiging
Antwoord van Inbox.com
Hello Walter,
Thank you so much for your review. If you ever need assistance again, we’re always here and happy to help.
Grazie!
The Inbox.com Team
Best Email Service Provider
After being an Inbox.com customer for about 10 years, I have been more than satisfied with the service they've provided. I can confidently say this email service provider sets the standard for exceptional customer service. Their support team is consistently responsive, knowledgeable, and genuinely invested in solving issues quickly and thoroughly. Even after a decade, they continue to treat my business like it matters—proactively offering guidance, adapting to my needs, and going above and beyond whenever challenges arise. It’s rare to find a provider that combines long-term reliability with such a high level of personal, human support. Highly recommended.
5 januari 2026
Review zonder uitnodiging
Antwoord van Inbox.com
Hi,
Thank you so much for taking the time to share this wonderful feedback.
Hearing that our support team’s responsiveness, dedication, and personal approach have made a lasting difference means a great deal to us. Long-term relationships like yours are exactly what we strive for, and we’re committed to continuing to adapt, improve, and provide the reliable, human-centered service you’ve come to expect.
Thank you again for your loyalty and for recommending Inbox.com. We look forward to supporting you for many years to come.
The Inbox.com Team
Eva at Inbox.com was great in resolving…
Eva at Inbox.com was great in resolving my email issues promptly and effectively.
9 december 2025
Review zonder uitnodiging
Antwoord van Inbox.com
Dear Bep,
Thank you very much for taking the time and leave a review.
We’re excited to hear that our customer support team was able to assist you promptly and resolve the issue.
If you ever need assistance in the future, don’t hesitate to reach out.
The Inbox.com Team
Great customer support
Eva was able to both explain why my issue occurred and resolve my problem in one communication! I really appreciate her help.
7 december 2025
Review zonder uitnodiging
Antwoord van Inbox.com
Dear Barb,
Thank you very much for your kind words :)
If you ever need assistance in the future, don’t hesitate to reach out.
The Inbox.com Team
Customer support is very responsive.
Customer support is very responsive. Thank you !
I appreciate Eva’s exceptional assistance and her professionalism. I appreciate her patience and efficiency.
Best,
Nicolas
8 december 2025
Review zonder uitnodiging
Antwoord van Inbox.com
Dear Nicolas,
Thank you for taking the time to share your experience!
We’re excited to hear that our customer support team was able to assist you promptly and resolve the issue.
If you ever need assistance in the future, don’t hesitate to reach out.
The Inbox.com Team
Customer support ALWAYS responsive
Customer support has ALWAYS been very responsive. This e-mail service was purchased from a company based in Boca -Raton, FLA by a company in Norway probably about 10 years ago, now. The user interface and extent of services have been completely different. However, customer service has been wonderfully helpful, responsive and interpersonally consistent over that period. I have really appreciated that. Thank you, Eva.
27 november 2025
Review zonder uitnodiging
Antwoord van Inbox.com
Hi Paula,
Thank you so much for your thoughtful review! We truly appreciate you taking the time to share your experience over the past decade.
We know how important reliable support is—especially through big transitions like ownership and product updates—so it means a lot to hear that our team has consistently been helpful, responsive, and personable throughout the years.
If you ever need anything or have suggestions on how we can make your experience even better, we’re always here to help.
The Inbox.com Team
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