Ink Factory Reviews 

16.673
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I needed ink to refill my ecotank printer, I couldn't buy local anywhere. Came across Ink Factory and ordered. It's a Super product and the service was excellent although I did pay a little extr... Toon meer

Beoordeeld met 5 van de 5 sterren

The cartridges fit and print well. Good pricing encouraged my purchase. Fast delivery. The usual mutterings of the printer which recognises non authentic cartridges, how dare l? But they work...well!... Toon meer

Beoordeeld met 5 van de 5 sterren

I have been a customer of Ink Factory for years. During this time I have changed my work a few times, but still requiring printing ink for various printers. Luckily I have always found an ink to suit... Toon meer

Beoordeeld met 4 van de 5 sterren

Cartridges did not function as required in printer, supplier replied promptly to email with potential solutions which did not work, prompt reply from them again and then honored their full no-quibble... Toon meer

Bedrijfsgegevens

  1. Zakelijke diensten

Over Ink Factory

Geschreven door het bedrijf

Serving Customers Online Since 1999

Here at the InkFactory.com we strive to offer one of the largest ranges of ink cartridges, photo paper & printers all at highly competitive prices. Something we have been doing now since 1999, which makes InkFactory.com one of the oldest companies of our kind online today!

We are a family run business employing local staff in our warehouse, customer service and marketing departments.

With hundreds of products available, competitive pricing, special deals and over a decade of knowledge & experience. It’s no wonder our customers come back to us time and again for their printing supplies.

What We Offer
  • LIFETIME WARRANTY - all of our ink cartridges come with a LIFETIME WARRANTY
  • No risk - everything we sell is covered by our 100% Money-back Guarantee
  • Inkjet printer ink cartridge refill kits and special printing papers
  • Knowledgeable staff for when you need a question answered
  • Your own account area, managed online with complete order history
  • Safe & secure high grade website encryption (RC4 128bit) verified by VeriSign Inc
  • Credit Card details are NOT stored by us after your order takes place
  • Place your order over the phone if needed, Monday to Friday
  • No quibble free and easy returns procedure
  • Our web site is open 24 hours a day 365 days a year to place an order

Why we are UK's preferred choice for Printer Ink Cartridges

Geschreven door het bedrijf

100% No Quibble Money Back Guarantee
All of our products are back by a "100% no quibble money back guarantee" which means if you are not happy with your purchase we will issue a full refund
Letterbox Friendly
95% of our ink cartridges are packaged in a way that will fit a standard UK letterbox. No more having to queue at a Royal Mail sorting office to collect your parcels or re-arrange delivery!
Same Day Despatch
All order placed before 3pm are shipped the same working day
Talk to Real People
We have a friendly customer service team based in our offices in Lincoln, drop in, email us or call us anytime within our working hours

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

17K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(16.673)

2.574 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great inks

Great inks, good value for the money. Highly recommend these inks. I’ve never had any problems with them.

26 mei 2026
Logo Ink Factory

Antwoord van Ink Factory

We're so glad to hear you're happy with our inks and their value. We appreciate your recommendation!

-InkFactory Customer Service Team

Beoordeeld met 5 van de 5 sterren

Speedy delivery

Speedy delivery. Excellent product. Great price.
What more can I say.
The delay for this review was due to a breakdown of my printer which has now been repaired.

27 april 2026
Logo Ink Factory

Antwoord van Ink Factory

We're so glad to hear you're pleased with the speedy delivery, excellent product, and great price! We appreciate you taking the time to share your positive experience, especially after your printer troubles.

-InkFactory Customer Service Team

Beoordeeld met 5 van de 5 sterren

The prompt response

The prompt response. When my order was delivered to the wrong address they re ordered and sent it to me at the proper address

26 mei 2026
Logo Ink Factory

Antwoord van Ink Factory

We're so glad we could quickly resolve the delivery issue for you! Thank you for sharing your positive experience.

-InkFactory Customer Service Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service ! Used twice before highly satisfied with everything Thanks

19 mei 2026
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Antwoord van Ink Factory

We're so happy to hear you're highly satisfied with our service! Thank you for your continued support.

-InkFactory Customer Service Team

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order, fast delivery and excellent items received

26 mei 2026
Logo Ink Factory

Antwoord van Ink Factory

We're glad you found ordering easy, delivery fast, and the items excellent. Thank you for your feedback!

-InkFactory Customer Service Team

Beoordeeld met 5 van de 5 sterren

Best ink supplier I've ever used

I've been purchasing from Ink Factory for over 15 years and have never been anything other than totally impressed. Great prices, super fast delivery and top quality ink.

3 juni 2026
Review zonder uitnodiging
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Antwoord van Ink Factory

We are so happy to hear about your consistent satisfaction over 15 years! We truly appreciate your loyalty and positive feedback on our prices, delivery, and ink quality.

-InkFactory Customer Service Team

Beoordeeld met 4 van de 5 sterren

I had ordered these ink cartridges…

I had ordered these ink cartridges previously for my Epsom XP 2105, as they were compatible. They worked perfectly and at half the price of the originals. Also the 2 for the price of 1 set was an absolute bonus too. I would definitely recommend them. 4 stars.

18 mei 2026
Beoordeeld met 5 van de 5 sterren

Have had two orders from Ink Factory…

Have had two orders from Ink Factory and was pleased to be offered some freebies with my last order. Multipack CS102 = 1 x 4 plus one set free @ £24.99 and free Economy delivery, up to five days.
Pleased with how my order was dealt with and value for money - 18.05.2026. Would highly recommend this compay. Satisfied customer.

18 mei 2026
Logo Ink Factory

Antwoord van Ink Factory

We are so pleased to hear you had such a positive experience with your recent orders and appreciated the freebies. It is wonderful to know you are happy with the value and service. Thank you for your kind recommendation!

-InkFactory Customer Service Team

Beoordeeld met 5 van de 5 sterren

Im sorry for the very late review

Im sorry for the very late review! I purchase 4 x colours and an additional black. At the time the prices were really, really good. Unfortunately, ive not tested the ink as yet simply because as the inks arrived I found a fu set that came with the printer that id misplaced. Anyway, ive no doubt the ink is good quality because the reviews I read were all good.

23 oktober 2025
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Antwoord van Ink Factory

We appreciate you taking the time to share your positive experience! It’s great to hear you were happy with the pricing at the time of purchase. We hope you’ll enjoy the cartridges once you get the chance to use them.

-InkFactory Customer Service Team

Beoordeeld met 5 van de 5 sterren

Quick delivery

I’ve used this company for years for my ink. Affordable prices for quality ink. Quick delivery too. Highly recommend

13 augustus 2025
Logo Ink Factory

Antwoord van Ink Factory

Thank you for your feedback. We’re delighted to hear you’ve been a loyal customer for years and that you’re happy with both the quality and pricing. We truly appreciate your recommendation and continued support.

-InkFactory Customer Service Team

Beoordeeld met 5 van de 5 sterren

Customer Services go above and beyond!

My ink cartridges arrived very quickly but, unfortunately, I’d ordered the wrong ones. Customer services sorted it out very quickly and refunded my money as soon as I’d sent a photo of proof of posting, and sent me a link to the correct ones, which arrived the following day. They fit and work perfectly and I’m extremely pleased with this company, particularly as Currys, who sold me the printer, did not have the cartridges I required in stock. I will definitely be using Ink Factory from now on ~ and recommending it to my friends!

15 mei 2026
Logo Ink Factory

Antwoord van Ink Factory

Thank you for your feedback. We’re delighted to hear that our customer service team was able to resolve the issue quickly and that the correct cartridges are now working perfectly for you. We really appreciate your kind words and your recommendation.

-InkFactory Customer Service Team

Beoordeeld met 5 van de 5 sterren

All was good

All was good, as usual.

18 mei 2026
Logo Ink Factory

Antwoord van Ink Factory

We're so glad to hear everything was good, as usual. We appreciate your continued support and kind words.

-InkFactory Customer Service Team

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery, great product.

21 mei 2026
Logo Ink Factory

Antwoord van Ink Factory

We are so happy you enjoyed our product and delivery!

-InkFactory Customer Service Team

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