InsureCarHire Reviews 

115
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We only have one car to rent out occasionally, but may grow that in the future. InsureCareHire is flexible and enables us to start small and build in the future with minimum costs when we're not renti... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

There is not any point that I can raise agaist this company who are excellent in their service management as well as very presise at all times. Very prompt to responce to any inquiries I have... Toon meer

Beoordeeld met 4 van de 5 sterren

Good customer service from Steve Blackwell, always on hand to help with underwriting queries, and the premiums seem to be competitive and fair. However the actual hiring procedures we feel are overkil... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very easy process going through the initial form and getting everything set up. I started with one vehicle and have just added a second. I will be adding more later this summer. The only suggest... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmaatschappij

Geschreven door het bedrijf

Here at InsureCarHire, we believe that your self-drive hire business deserves better. Whether your business is self-drive hire, credit hire or a driving school; we can help you get a specialist pay-as-you-go policy. Our stringent guidelines and "only the best" attitude means that you can rest assured that your self drive hire business is in good hands - classic cars, standard cars, motorhomes and campers are just some of the wide ranging vehicles we can look to cover for your business. You can trust that the InsureCarHire team - a close team of CII accredited staff - will offer a personal touch and a high standard of customer service that is too often overlooked in the industry. Think our values and services match what you are looking for? Fill out an application on the InsureCarHire website today, and take the next steps on your path to becoming a successful business.

Our dedication to customer care...

Our statement to you:

Our statement to you:
Here at InsureCarHire, we understand that business to business relations don't deserve a cold shoulder - and that in fact, they thrive from a personal touch. We are dedicated to providing the absolute premier customer experience, and can assure any prospective client that they will always meet a friendly voice at the other end of the line.

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

115 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(115)

4 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Prompt Response and Quote

InsureCarHire were the only insurance company to get back to me promptly with a quote for a Hire Insurance policy that suited my needs.
Jake was very helpful in answering any queries that I had regarding the quote and came back to me quickly with any questions regarding setting up our online portal, which is straightforward to use.

16 juli 2024
Review zonder uitnodiging
Logo InsureCarHire

Antwoord van InsureCarHire

Thank you for your positive feedback.

InsureCarHire Team

Beoordeeld met 1 van de 5 sterren

Can't even get a quotation on price…

Can't even get a quotation on price from them for my future business. Disappointing from get go.

27 september 2024
Review zonder uitnodiging
Logo InsureCarHire

Antwoord van InsureCarHire

Unfortunately, our insurers that we use were unable to offer cover in your area. Apologies.

insureCarHire

Beoordeeld met 5 van de 5 sterren

Really good company and very helpful

Really good company and very helpful. We are only a start up so insurance setup like this is perfect for us and is really easy and quick to get people insured for their hires.

7 augustus 2024
Review zonder uitnodiging
Logo InsureCarHire

Antwoord van InsureCarHire

Great to hear. Thanks for the great review.

InsureCarHire Team

Beoordeeld met 5 van de 5 sterren

Great team and experience from the…

Great team and experience from the start. Really good advice and guidance when getting started and answered all questions in what could be a really complicated area. I am up and running and confident now in arranging policies for my guests.

2 augustus 2024
Review zonder uitnodiging
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Antwoord van InsureCarHire

Thanks for the great review. Really appreciate it.

InsureCarHire Team

Beoordeeld met 5 van de 5 sterren

We was struggling to find a company…

We was struggling to find a company that could meet my requirements and help us start a hire company, we found Jake professional, helpful, and priced competently. we are very pleased with the service they have provided to us.

24 juni 2024
Review zonder uitnodiging
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Antwoord van InsureCarHire

Pleased we could help. Thanks for the great review.

InsureCarHire Team

Beoordeeld met 5 van de 5 sterren

excellent

As a business owner, I was struggling to find a company that could meet my requirements, that all changed when I found Casey at insure car hire. professional, helpful, and priced competently. we are very pleased with the service they have provided to us.

22 februari 2024
Review zonder uitnodiging
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Antwoord van InsureCarHire

Thank you for your stellar feedback! We are very happy to hear that we could provide the service necessary to meet your requirements.

I will pass on your review to Casey also - thank you once again.

Best wishes,

The InsureCarHire Team

Beoordeeld met 5 van de 5 sterren

A well considered solution….

Very pleased with this solution which has allowed us to hire out our fleet to our holiday guest clients. The team even got us set up just before Christmas. Thank you Jake.

22 december 2023
Review zonder uitnodiging
Logo InsureCarHire

Antwoord van InsureCarHire

Thank you for your kind words and positive feedback Andrew - we look forward to working with you further, and I will be happy to pass on your feedback to Jake.

Best wishes,

The InsureCarHire Team

Beoordeeld met 4 van de 5 sterren

Easy to use

Easy to use, hassle free

17 november 2023
Review zonder uitnodiging
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Antwoord van InsureCarHire

Thank you for your positive feedback!

We're delighted to hear that you found our service easy to use and hassle-free. If there's anything specific you'd like to share or if you have any questions in the future, feel free to reach out.

Thank you for choosing InsureCarHire.

The InsureCarHire Team

Beoordeeld met 5 van de 5 sterren

Always had very prompt replies to any…

Always had very prompt replies to any queries I have. Always spent time to explain and make sure I understand fully, which is a rare benefit these days. Basically, very helpful team.

14 augustus 2023
Review zonder uitnodiging
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Antwoord van InsureCarHire

Thank you for the excellent feedback, Mark!

Here at InsureCarHire, we believe that it is important to have a clear and open client/business relationship, and taking that little bit of extra time to go over things or answer queries quickly is imperative to making these relations work - we're happy to hear that our belief is not misplaced.

Thank you again, and all the best.

The InsureCarHire Team

Beoordeeld met 5 van de 5 sterren

From Small to the Biggest in the Compact Small Car Sector

We started in february with a couple of cars, with help and advice from staff we are now the biggest independent self drive car hire business in Morcombe. Staff great, Hire portal strait forward. If i owned this business would spend little money updating the look of portal,but it does what it says on the tin and a little more. I would recommend this company.

25 juli 2023
Review zonder uitnodiging
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Antwoord van InsureCarHire

Thank you for the wonderful review Michael - we are happy to hear that the service is working well for you.

We are always looking to improve, so rest assured your constructive feedback has already been fed back to the correct channels.

Many thanks,

The InsureCarHire Team

Beoordeeld met 5 van de 5 sterren

Straight forward hire insurance

Very easy process going through the initial form and getting everything set up. I started with one vehicle and have just added a second. I will be adding more later this summer.

The only suggestion to avoid negative feedback would be to have queries or follow-up a phone line on the website as I can see how this would be frustrating if you couldn't follow up.

Great team and great customer service.

2 april 2023
Review zonder uitnodiging
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Antwoord van InsureCarHire

Thank you for your constructive feedback - we do have a phoneline available on the "support" tab on our site for our clients, you just need to login to access this.

We hope your experience continues to be a positive one for the duration of your time with us!

Thank you again.

The InsureCarHire Team

Beoordeeld met 5 van de 5 sterren

Sad, but with peace of mind…

I applied for an InsureCarHire account a little while ago and was sadly declined, upon calling up to query this my mind was put at ease by the team themselves (thank you Katie). I worried it may have been something against my business and that this may affect my ability to get cover in the future with other providers but I was explained about insurers acceptance criteria and just how strict the industry can be.

It’s a shame I won’t be able to work with the team moving forward but hey-ho, I think they deserve this review for the customer care alone and I wish them all the best!

**Edit**
My bad, thank you Casey! (Easy mistake to make)

15 mei 2023
Review zonder uitnodiging
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Antwoord van InsureCarHire

We're sorry to hear we will not be able to work with you moving forward; but we thank you for your understanding!

We will let Casey know that he was able to help you work through the disappointment of being declined - we wish you all the best as well and hope you find the provider for you.

The InsureCarHire Team

Beoordeeld met 5 van de 5 sterren

Been using this system for a few weeks…

Been using this system for a few weeks now and so far so good. Contacted Jake several times at the beginning and he has been very helpful in sorting out my queries.

23 mei 2023
Review zonder uitnodiging
Logo InsureCarHire

Antwoord van InsureCarHire

Thank you for reaching out about your experience!

We will let Jake know that he has provided a positive experience for you so far, and we wish you the best of luck moving forward on the system.

The InsureCarHire Team

Beoordeeld met 1 van de 5 sterren

Waste of time.

Was looking for an alternative for my current annual insurance for two motorhomes that I hire out. I watched all their videos and read all the information on their website and decided to request a quote. I entered all of my details online. The application was declined within minutes with no explanation. There is no contact number on the website for new customers and says nothing about the criteria that needs to be met to be accepted. Maybe it is because I only have 2 motorhomes but who knows. It would save a lot of people time and save them from submitting details if there was a section on the website that explained the criteria to be accepted.

19 mei 2023
Review zonder uitnodiging
Logo InsureCarHire

Antwoord van InsureCarHire

Hi Ian,

Vehicle rental insurance is a notoriously difficult type of cover to acquire due to the adverse claims throughout the industry, therefore Underwriters within the market are cautious when it comes to offering a quotation for this line of business & it carries a strict criteria for this reason.

Posting the said criteria on the website therefore leaves them potentially exposed to details being entered to meet this & obtaining a quote, which could then be invalid due to the true risk details not being reflected within the application.

We offer our sympathies that you weren't accepted at this time and wish you the very best moving forward.

The InsureCarHire Team

Beoordeeld met 5 van de 5 sterren

New rental car company

I am setting up a rental car company. The offer and flexibility from InsuranceCarHire proved to meet my needs perfectly. Set up was pretty smooth and Jake was patient and very swift in answering my many questions. Helpful too in that I was coming at this as a new venture with little experience. Once up and running, the dashboard to set up insurance cover is pretty straightforward. Overall - can't fault this service, so recommend without hesitation.

1 mei 2023
Review zonder uitnodiging
Logo InsureCarHire

Antwoord van InsureCarHire

Thank you for such a sensational review!

I have passed on your feedback to Jake - he will be happy to hear that the experience you have been having is a good one.

The InsureCarHire Team

Beoordeeld met 5 van de 5 sterren

Fantastic Company

We have been using Insure Car Hire for over 10 years.
Fantastic Customer Service. Steve and Jake always respond quickly and deal with our queries promptly.
I would definitely recommend using this company as they are very reliable and the system is very easy to use.

20 april 2023
Review zonder uitnodiging
Logo InsureCarHire

Antwoord van InsureCarHire

Steve and Jake will be happy to see your feedback!

Thank you for delivering such a stellar review of our platform - your continued support means a lot to us.

The InsureCarHire Team

Beoordeeld met 5 van de 5 sterren

Excellent insurance package once you…

Excellent insurance package once you get going! Jake has been a great help with the setup and further information when required.

I would definitely recommend this company without compromise.

18 april 2023
Review zonder uitnodiging
Logo InsureCarHire

Antwoord van InsureCarHire

Thank you for your review!

We will make sure that Jake hears about your excellent feedback and gets congratulated accordingly.

Your continued support is greatly valued.

The InsureCarHire Team

Beoordeeld met 5 van de 5 sterren

Great service good to deal with 5 Star Insurance

Great service good to deal with

my mate Dave rentals

15 april 2023
Review zonder uitnodiging
Logo InsureCarHire

Antwoord van InsureCarHire

Thank you for your continued support of our business and platform.

We here at the InsureCarHire Team truly appreciate it.

Many thanks again.

The InsureCarHire Team

Beoordeeld met 5 van de 5 sterren

Very user-friendly service 5*

Very user-friendly service. All easy to get in touch when an issue comes up. We have been using them for past 7 years and are very please with the service l. Also the rates are very competitive and the range they cover for customers is amazing.

14 april 2023
Review zonder uitnodiging
Logo InsureCarHire

Antwoord van InsureCarHire

We appreciate the review!

We here at InsureCarHire pride ourselves on our friendly customer service and team that is always happy to help.

Thank you for your continued support.

The InsureCarHire Team

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