I had insured with Intelligent last year and fortunately had no reason to make a claim. Because I had left instructions to renew automatically unless I changed that, I was advised that this would happ... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
High quality ratings, good all round policy. Sensible pricing for what looks like a decent policy. Hopefully I will never need to use it! However I do feel very comfortable , just in case!
Bedrijf heeft geantwoord
Be vigilant if buying through comparison site confused.com. When clicking through immediately from confused.com to Intelligent Insurance, not only did the premium price increase, but the excess did to... Toon meer
Very helpful in sorting out insurance for a house we no longer live in but needed insured. Came back with a very competitive price. Overall good experience.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Intelligent Insurance
Geschreven door het bedrijf
Intelligent Insurance is dedicated to finding home insurance for typically ‘hard to insure’ properties and circumstances. From unoccupied home insurance to insurance for listed buildings and holiday homes, we'll strive to arrange high-quality, competitively priced home insurance, whatever your property type, condition, usage or personal circumstances.
Contactgegevens
4 Lakeside, Headlands Business Park, Salisbury Road, BH24 3PB, Ringwood, Verenigd Koninkrijk
- contactus@intelligentinsurance.co.uk
- www.intelligentinsurance.co.uk
4,5
Uitstekend
6K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 67% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excerlerant service very professional.
Excerlerant service very professional.
Very happy with price, will be renewing again next year.
Thank you Inteligent Insurance one very happy lady.
22 april 2026
Review zonder uitnodiging
Antwoord van Intelligent Insurance
Hi Pearl!
Thanks for leaving the review.
It's fantastic to hear you'll be renewing with us again next year..
Best wishes,
Intelligent Insurance Team
helpful and fast
fast helpful and friendly, got me what i needed where others couldnt.
ty to jack.
22 april 2026
Review zonder uitnodiging
Antwoord van Intelligent Insurance
Hi Stuart,
Thank you for leaving a positive review. We're delighted we could provide the insurance cover you needed for your home.
Best wishes,
Intelligent Insurance team
Renewal e mail showed a good reduction on prior year
Renewal e mail showed a good reduction on last years premium, which is pleasant change!
19 april 2026
Review zonder uitnodiging
Antwoord van Intelligent Insurance
Thank you so much for leaving a positive review. We're delighted that your renewal price came down this year - we work really hard to get our customers the best possible price.
Best Wishes,
Intelligent Insurance Team
Brilliant service provided exactly what…
Brilliant service provided exactly what we needed and a very reasonable price
17 april 2026
Review zonder uitnodiging
Antwoord van Intelligent Insurance
Dear Stephen,
Very glad to hear you found our services brilliant and reasonably priced.
That's our super power!
Kind regards,
Intelligent Insurance
Antwoord van Intelligent Insurance
Dear Geraldine,
Delighted to read you highly recommend us!
Thanks for the review,
Intelligent Insurance Team
New email address
As an existing customer I needed to update my email address. This required use of Live Chat which took a short while but the agent's explanation was clear and it all went smoothly.
15 april 2026
Review zonder uitnodiging
Antwoord van Intelligent Insurance
Thanks you for the positive review. Our service team are the backbone to our business - and they truly shine.
Best Wishes,
Intelligent Insurance Team
Easy online form and a competitive…
Easy online form and a competitive quote summary
8 april 2026
Review zonder uitnodiging
Antwoord van Intelligent Insurance
Hi Julie,
Thank you so much for leaving a positive review. It's great to hear you found our quote process easy to navigate and that the price was satisfactory.
Kind regards,
Intelligent Insurance Team
Having just purchased a new property…
Having just purchased a new property with an unusual flat roof structure it was nice to talk to some one who was aware of this type of roofing EPDM. Very helpful and polite. There price was competitive so we also insured the contents with them. Very impressed so far. Mike Willgress.
14 april 2026
Review zonder uitnodiging
Antwoord van Intelligent Insurance
Hi Mike,
We're delighted to hear we were able to cover your Flat Roof with EPDM. Being aware and understanding different roof types is one of our strengths!
Best wishes,
Intelligent Insurance Team
Fantastic service…
Fantastic efficient personal service making sure everything is covered
14 april 2026
Review zonder uitnodiging
Very happy to renew
Very happy with the service, all of my questions were answered quickly without any fuss. I have renewed for the second year with a very competitive
quote thankyou
13 april 2026
Review zonder uitnodiging
impressed by the level of service
I was very impressed by the level of attention I had to an additional annex to my home building insurance. The team made enquiries with underwriters and I went ahead with the quote on the same day. Thank you
13 april 2026
Review zonder uitnodiging
Live chat never availible
They give a reference number as they need more information and ask you click on live chat. Did this several times only to be told that its not availible. The internet is full of companies offering insurance, so why would I be bothered with these.
12 april 2026
Review zonder uitnodiging
Antwoord van Intelligent Insurance
Hi David,
Thank you for your feedback and I’m sorry to hear about your experience.
In some situations we may need a little more information before a quotation can be completed, as insurers sometimes require additional details in order to provide an accurate quote. When this happens, our website suggests contacting our team so we can help progress things for you.
Our live chat and phone lines are available during our normal opening hours. As your quote was completed on Saturday, the chat service would not have been available at that time as our team are closed over the weekend.
Our opening hours are:
Monday–Thursday: 9am–6pm
Friday: 9am–5pm
Saturday, Sunday and Bank Holidays: Closed
If you would still like help with your quotation, our team would be very happy to assist. You can reach us via:
Live chat: www.intelligentinsurance.co.uk/chat
Telephone: 03333 111110
Alternatively, you can email contactus@intelligentinsurance.co.uk
and we’ll be happy to arrange a call back at a time that suits you.
Best wishes,
Intelligent Insurance
easy set up and good service and value…
easy set up and good service and value for money
10 april 2026
Review zonder uitnodiging
Change of email and credit card. Annual payment taken.
Young lady very helpful
10 april 2026
Review zonder uitnodiging
A brilliant company
I'm so glad I found Intelligent Insurance.
Solange was really helpful throughout the process of obtaining a quote, and made everything as easy as possible.
An absolute pleasure to deal with!
9 april 2026
Review zonder uitnodiging
Friendly and knowledgeable service
I spoke to Jack who was friendly, helpful and very knowledgeable. He was not pushy just gave me the information I needed and let me make my own decision, which was why I came back to you, also you gave me the best quote for everything I wanted
8 april 2026
Review zonder uitnodiging
Antwoord van Intelligent Insurance
Hi Melanie,
Thank you for your review. It’s great to hear that Jack was able to help you. Being friendly, helpful, and knowledgeable is exactly what we pride ourselves on.
Best Wishes,
Intelligent Insurance Team
Easy and clear
7 april 2026
Review zonder uitnodiging
Flexible and hard working on our behalf.
We were looking for a solution to a slightly unusual home insurance situation, which to date had been difficult to place. Solved with a few phone calls and a couple of emails, and at a reasonable price. Would recommend.
2 april 2026
Review zonder uitnodiging
Antwoord van Intelligent Insurance
Hi Tim,
We're delighted to hear we were able to help you with unusual home insurance situation. Non-Standard is our speciality!
Best wishes,
Intelligent Insurance Team
Very quick and easy
Very quick, easy, good premium, without a nonsensical increase
4 april 2026
Review zonder uitnodiging
Efficient, helpful and friendly
Efficient quotation exploring alternatives and answering my questions in a helpful and friendly manner. Excellent value with the bonus of free legal cover. A pleasure to deal with after a day of struggling with inflexible, impersonal and totally frustrating IT based systems. Glad to have found Intelligence Insurance.
1 april 2026
Review zonder uitnodiging
Antwoord van Intelligent Insurance
Dear John,
Thank you for taking the time to leave such a lovely review.
We’re so pleased to hear that we were able to help you find the right home insurance cover, answer your questions clearly, and explore the alternatives with you. It’s also great to know that the included legal cover felt like a real bonus.
Providing a flexible, personal and friendly service is exactly what we aim for, so it’s especially rewarding to hear that this stood out after such a frustrating experience elsewhere. We believe insurance should feel straightforward and human, not rigid or impersonal.
Thank you again for your kind words and for choosing Intelligent Insurance.
Best wishes,
Intelligent Insurance Team
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