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Beoordeeld met 4 van de 5 sterren

Thank you to all the team! Just really pleased with the overall timing and integration into the house setting, Quality of materials excellent. The insulation insulation boarding was not quite as agree... Toon meer

Beoordeeld met 5 van de 5 sterren

The team at intuECO have been incredible. Every member of the team has been friendly and respected my home. I have been delighted with the service I have received.

Beoordeeld met 5 van de 5 sterren

The communication from IntuECO was exceptional. All of the skilled people who came to my home were polite, professional and did everything they could to solve problems. They had to work hard to resolv... Toon meer

Beoordeeld met 1 van de 5 sterren

My mums house is a shambles after these cowboys finsihed working. they uses silicone sealant to put skirting boards on different to the ones that were removed so they stick out. the walls have been b... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Aannemer voor isolatie
  2. ook in
  3. Ketel- en verwarmingsdienst

Geschreven door het bedrijf

The team at intuECO have been working in ECO/CERT for over 16 years, meaning we have extensive experience in helping thousands of customers access energy efficiency grants, from loft insulation to full central heating systems. ​ Since ECO4 was launched in July 2022, we're proud to have helped out over 8000 households upgrade their heating and insulation in their properties. We pride ourselves at always putting our customers at the forefront of what we do, ensuring customer satisfaction each and every time. We are a Trustmark registered installation company, where you will be issued with a Trustmark certificate and Qualitymark insurance backed guarantee upon completion.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

163 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(163)

32 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

From initial contact to boiler fitting…don’t be suspicious

From initial contact to boiler fitting every thing was done for me fitters were polite explained everything to me and left every thing clean and tidy can not understand negative reviews

6 november 2024
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Antwoord van intuECO Ltd

Dear Lez,

Thank you for your wonderful feedback! We’re so pleased to hear that your experience from start to finish, was smooth and stress-free. Our team takes pride in being polite, thorough, and leaving everything spotless, so it’s fantastic to know they met your expectations. Your kind words mean a lot to us, and we truly appreciate your support. If there’s anything else we can assist you with in the future, please don’t hesitate to get in touch!

Beoordeeld met 5 van de 5 sterren

Had a cold call knock on the door for…

Had a cold call knock on the door for cavity wall insulation which could be paid for by a grant. Explained everything thoroughly and felt safe in getting them to proceed. Was all completed from survey to finish quickly and professionally. House feels warmer. Thanks 😊

30 september 2024
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Antwoord van intuECO Ltd

Dear Karen,

Thank you so much for taking the time to leave such a positive review! We’re thrilled to hear that you had a great experience with us. Your kind words truly mean a lot to our team, as we strive to provide the best service possible.

Beoordeeld met 5 van de 5 sterren

First contact was with Owen who was…

First contact was with Owen who was awesome and kept in touch even after the boiler was fitted and the 2 engineers couldn’t have been more helpful excellent job all round.
Thanks again.

27 november 2024
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Antwoord van intuECO Ltd

Dear Lee,

Thank you so much for taking the time to share your experience with us! We’re delighted to hear that Owen made such a great impression and kept in touch throughout the process. We’ll be sure to pass on your kind words to him and the engineers, they’ll be thrilled to know their efforts made a difference. It was our pleasure to assist you, and we’re so glad you’re happy with the job. If you ever need anything in the future, don’t hesitate to reach out. Thanks again!

Beoordeeld met 5 van de 5 sterren

Absolutely amazing experience with grant application and upgrade installations

I was a bit worried about applying the grant but IntuEco made it so easy and totally reassured me. I can’t believe I was able to get a grant for a boiler replacement and other improvements including window vents, loft insulation, bathroom fans and thermostatic radiator valves. IntuEco did all the paperwork for me and the whole process only took less than a month from the initial survey to completion.
If anyone is looking to apply for a grant I can 100% reccomend IntuEco.
Everyone who we dealt with was very professional and the level of the workmanship was first class.

27 november 2024
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Antwoord van intuECO Ltd

Dear Amy,

Thank you so much for taking the time to leave such a positive review! We’re thrilled to hear that you had a great experience with us. Your kind words truly mean a lot to our team, as we strive to provide the best service possible.

Beoordeeld met 5 van de 5 sterren

Impressive

All trades that came were on time, very efficient and left with no mess. Can’t fault the work. Great communication throughout.

27 november 2024
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Dear Ste,

Thank you so much for your kind words and for sharing your experience with us! We’re thrilled to hear that our team could exceed your expectations and provide the service you deserve. Your recommendation means the world to us.

Beoordeeld met 5 van de 5 sterren

Fantastic Company A+++++

This company was absolutely amazing. I have had my boiler fully upgraded and loft insulation. The teams were very friendly, professional and nothing was too much trouble. From start to finish I was kept informed and although I had my doubts at the beginning it was one of the best decisions I’ve ever made going ahead with it. My heating bill has halved and I don’t need to pay boiler insurance for the next 2 years saving me another £500. If you are eligible I would 100% recommend IntuECO, can’t thank them enough for all their help 10/10.

1 november 2024
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Antwoord van intuECO Ltd

Dear Tim,

Thank you so much for taking the time to leave such a positive review! We’re thrilled to hear that you had a great experience with us. Your kind words truly mean a lot to our team, as we strive to provide the best service possible.

If there’s anything else we can do for you, please don’t hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

Satisfied customer

After initial negativity from the first insulation crew, we got a different set of lads (lead by Haspseet Singh), who went above and beyond. First class job. Heating controls were installed professionally and left clean and tidy.

15 november 2024
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Antwoord van intuECO Ltd

Dear Dave,

Thank you so much for taking the time to leave such a positive review! We’re thrilled to hear that you had a great experience with us. Your kind words truly mean a lot to our team, as we strive to provide the best service possible.

If there’s anything else we can do for you, please don’t hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

Your guys and girls

All the people who came to my house from Jonas, the surveyors, the ladies in the office, the loft insulation guys and the trickle vent guys were very personable, helpful and efficient and friendly.

27 september 2024
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Antwoord van intuECO Ltd

Dear Pamela,

Thank you so much for your kind words! We’re thrilled to hear that you had such a great experience with us. Our team works hard to ensure every visit is exceptional, and it’s wonderful to know we hit the mark for you.

Beoordeeld met 5 van de 5 sterren

Great experience turned up when they…

Great experience turned up when they said they would and were friendly and efficient.

28 oktober 2024
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Antwoord van intuECO Ltd

Dear Kelly,

Thank you so much for taking the time to leave such a positive review! We’re thrilled to hear that you had a great experience with us. Your kind words truly mean a lot to our team, as we strive to provide the best service possible.

Beoordeeld met 5 van de 5 sterren

They just kocked on the door and got it done

It is hard to trust anyone who knocks on your door and offers anything for free. However that was all very true. I knew of ECO4 grants and I knew of these things being around.
The whole process was easy, people rang up, promised a time, did a job and it all just worked too well.
The people who did the work were faultless, turned up on time, got the job done and did it so well and professionally.
It is hard to imagine how good this all was.
Insulation, extract fans and the roofer because I am in a conservation area not allowing holes in walls.
WOW!

19 november 2024
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Antwoord van intuECO Ltd

Dear David,

Thank you so much for taking the time to leave such a positive review! We’re thrilled to hear that you had a great experience with us. Your kind words truly mean a lot to our team, as we strive to provide the best service possible.

If there’s anything else we can do for you, please don’t hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

Cavity wall insulation.

Had cavity wall insulation installed. From survey to completion all happened as and when they said it would. Great service.

14 november 2024
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Antwoord van intuECO Ltd

Dear Christopher,

Thank you so much for your wonderful review! We’re absolutely thrilled to hear that you had such a positive experience with Intueco. It means so much to us that you took the time to share your thoughts.

Beoordeeld met 5 van de 5 sterren

House insulation upgrade

From the initial survey to the installation of loft insulation, thermostatic radiator valves, window trickle vents and bathroom extractor fan - everything went smoothly and quickly.
The house already seems warmer after only a couple of days. I'm very impressed with every aspect of the job.
Well done to everyone involved.
I'd definitely recommend Intueco.

21 november 2024
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Antwoord van intuECO Ltd

Dear Dave,

Thank you so much for your wonderful review! We’re absolutely thrilled to hear that you had such a positive experience with Intueco. It means so much to us that you took the time to share your thoughts.

Your feedback is incredibly motivating for our team and reinforces our commitment to providing the best for our customers. If there’s ever anything we can do to make your next experience even better, please don’t hesitate to let us know.

Beoordeeld met 5 van de 5 sterren

The process was quick and professional…

The process was quick and professional throughout not sure why photos of my whole house was necessary when installing loft insulation but no issues throughout

12 november 2024
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Antwoord van intuECO Ltd

Dear Paul,

Thank you so much for taking the time to leave such a positive review! We’re thrilled to hear that you had a great experience with us. Your kind words truly mean a lot to our team, as we strive to provide the best service possible.

If there’s anything else we can do for you, please don’t hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

Professional throughout

I have absolutely no complaints, they phoned when they said they would, came out when they said they would, they were on time and friendly, cleared up after themselves and did what they said they would! Professional from start to finish!

14 november 2024
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Antwoord van intuECO Ltd

Dear Ted,

Thank you so much for your kind words and for sharing your experience with us. Hearing this truly means the world to our team.

Your feedback is not only incredibly encouraging but also a reminder of why we do what we do. We’re so glad we could make your experience a great one, and we’re excited to continue exceeding your expectations in the future!

If there’s ever anything more we can do for you, please don’t hesitate to reach out. Thank you again for your amazing support!

Beoordeeld met 5 van de 5 sterren

Great services

Great services from initial contact, a lovely guy really helpful and informative. To Installation team polite and did an amazing job, cleaned up and you couldn't tell they had been, amazing. Also the extra job we need ed doing with the chimney repair by Rodger as great.

6 november 2024
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Good Morning Kerry,

Thank you so much for taking the time to leave such a positive review! We’re thrilled to hear that you had a great experience with us. Your kind words truly mean a lot to our team, as we strive to provide the best service possible.

If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent, courteous and friendly.

Did a perfect job.

Thank you

Kind regards

21 november 2024
Review zonder uitnodiging
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Antwoord van intuECO Ltd

Dear Jignesh,

Thank you so much for your kind words and for sharing your experience with us. Hearing this truly means the world to our team.

Your feedback is not only incredibly encouraging but also a reminder of why we do what we do. We’re so glad we could make your experience a great one, and we’re excited to continue exceeding your expectations in the future!

If there’s ever anything more we can do for you, please don’t hesitate to reach out. Thank you again for your amazing support!

Beoordeeld met 5 van de 5 sterren

Had trouble with the boiler but we got…

Had trouble with the boiler but we got a new one put in next day thank you so much

15 november 2024
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Antwoord van intuECO Ltd

Dear Anne,

Thank you so much for taking the time to leave such a positive review! We’re thrilled to hear that you had a great experience with us. Your kind words truly mean a lot to our team, as we strive to provide the best service possible.

If there’s anything else we can do for you, please don’t hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

Just had a new boiler installed by Mohammed Bilal & Gabriel

Just had a new boiler installed by Mohammed Bilal and Gabriel, just wanted to say they did a fantastic job, cleaned up and stayed late to finish it all off and get the boiler working all in one day.
Great job guys.

4 november 2024
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Antwoord van intuECO Ltd

Dear Simon,

Thank you so much for taking the time to leave such a positive review! We’re thrilled to hear that you had a great experience with us. Your kind words truly mean a lot to our team, as we strive to provide the best service possible.

If there’s anything else we can do for you, please don’t hesitate to reach out.

Beoordeeld met 1 van de 5 sterren

Absolute jokers and fiasco

Absolute jokers and fiasco - had a lovely salesman Jeremy come round to sell us cavity wall insulation via a government grant. We submit an application including a wealth of my personal medical history beginning of May. Two weeks later their surveyor comes and writes up the house and says no problem we can progress the application (I think they did commit slight fraud as I had carpet freshly laid the day before and I said I would not allow them to put ladders directly on it with no wood etc to not dent or damage the underlay/carpet and they said they could submit the application using someone else’s loft photos). By the end of July we still haven’t heard anything from this company despite calls voicemails and an email. The salesman gets back involved and says he will have a look. Fast forward to September and finally we get told processes haven’t been followed and in fact our application was with the boiler installation side and not cavity wall. We then FINALLY get an appointment now in November for the sub contractors to turn up on the day to do the job and they tell me they can’t do it because they need to stand on my neighbour’s rotten rickety shed roof and obviously can’t - when have you ever heard of a tradesperson putting ladders ontop of a wooden garden shed roof with health and safety???? (I did raise this with intueco and they had no issues their subcontractors representing their company doing this as it was their choice as subcontractors to do so) . I complained to the company office this should never have been progressed and pilot holes drilled into my house when the surveyor first visited and the shed was in situ at that time! I have followed their processes had their people in and his response was “yeah”. Absolute waste of time and caused damage to my house with the pilot holes for no reason. Jokers I would seriously avoid

7 november 2024
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Antwoord van intuECO Ltd

Dear Vicki,

Thank you for sharing your feedback. We’re truly sorry to hear that your experience with us was not as expected. We strive to provide excellent service, and it’s clear we missed the mark with yourself.

We would love the opportunity to learn more about what happened and see how we can make things right. Please feel free to reach out to us directly so we can address your concerns and work towards a solution.

We value your feedback and hope to have the chance to improve your experience with us in the future.

Beoordeeld met 5 van de 5 sterren

Great service and bills reduced

Great service and very happy with the new boiler and loft insulation which have saved alot of money on our household bills. Would recommend. 👍

31 maart 2024
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Antwoord van intuECO Ltd

Dear Amanda,

Thank you so much for taking the time to leave such a positive review! We’re thrilled to hear that you had a great experience with us. Your kind words truly mean a lot to our team, as we strive to provide the best service possible.

If there’s anything else we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!

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