I received an inverter with a cover that was bent on three sides. There was NO visible damage to the box or even the manufacturers box on the inside. Inverter Supply refuses to refund or replace the... Toon meer
Bedrijf heeft geantwoord
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I received an inverter with a cover that was bent on three sides. There was NO visible damage to the box or even the manufacturers box on the inside. Inverter Supply refuses to refund or replace the... Toon meer
Bedrijf heeft geantwoord
Originally ordered inverter as ground shipping but then found inverter died and needed overnight. Shipping department was able to pull and redo label before ups arrived so that I was able to get it o... Toon meer
I received my unit in good shape with everything its supposed to have as far as I can tell. I won't be installing it for a couple months yet and am looking forward to when I do. Thank you, Dale Nel... Toon meer
I ordered an inverter that showed "in stock" in the on line store. The order was acknowledged but the next day I got an email that the inverter was actually not in stock and it would be 4 weeks befor... Toon meer
Inverter Supply is a single source supplier of Renewable Energy, Marine, RV & PowerSports. With our combined 35 years in the Industry we can assist you in finding the best solution for your needs. Our extensive line of products are backed by the best manufacturers in the industry.
510 Business Park Way Suite A, 33411, Royal Palm Beach, Verenigde Staten
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Very easy to Navigate and received exactly what i ordered and in the expected time frame.
i have already made another order.
I'd give a 5 star rating, but FedEx screwed it all up..Ended up paying 77.00 for 3 day delivery..
You submitted the following review to invertersupply.com. They would like to help you with your order and have responded to your concerns below.
1 stars
Latham L - CA, united states 22 Feb 2023
I was told by the lady that took my order over the phone that, it was after hours and the order would ship on Monday and I would have it on Tuesday, this is why I had the installers scheduled for Tuesday. I understands things happen but there was no communication and I had to "figure it out". I also understand how a business runs and nothing is free, but some of the shipping back would be greatly appreciated. Thank you for getting back to me so quickly, when I spoke to the guy on Monday he made me feel nothing could be done and didn't call back with a explanation or anything I was just frustrated with the whole transaction at that point.
Got a few email responses then crickets.......
invertersupply.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
Customer Service1 stars
Feb 22, 2023 3:43:53 pm - invertersupply.com
Lathem I looked at your order and did notice that there was an error on our part during shipping. We are in the process of issue you a refund for the shipping. We do apologize for the inconvenience and thank you for shopping at Inverter Supply
Very hard to find item was delivered to me by Inverter Supply quickly with no issues whatsoever thanks to Scott. This is one of the best companies to deal with. Don't hesitate, Just Do It! Thank You!
They had inverters available I could find nowhere else. Sales agent Cristina was extremely helpful and responsive. Product was delivered 3 days early, definitely recommend.
Good service, good price, quick delivery and in stock
Joanne was really helpful. Shipping was quick. Just what we needed to replace a damaged charger/inverter.
I ordered an Inverter MagnShine for my RV, the first of January as with everything this year, it was a waiting game. 4 months later, I had the inverter with the profession help and service I was given by Inverter Supply. The Inverter came the shipping box from the factory was perfect, no signs of any damage. My RV repairman open the box and the Inverter had been damaged at the factory and packaged and shipped damaged. I contacted Inverter Supply in a few days I had a return label and contact person. After they received the Inverter last week, I was notified my charge card was being credited the amount. This company "Inverter Supply" goes above and beyond to help people. I obtained another Inverter for my RV. I highly recommend Inverter Supply! They are Honest, Helpful and Profession People. In no way was my problem because of the people at Inverter Supply, but the factory, but these people made it right. Great Job! I will use then again.
They helped me find an alternative to what I needed and then got it to me quick
Prompt shipping/delivery, for the product I wanted. Great experience.
Package arrived undamaged, contents was packaged well. I have to wait for the installer which is 2 / 3 months in the future
The 1000 watt inverter that was delivered to me is not what I expected. No built in 120 outlets. I remember the picture online showing built in outlets.
I ordered an inverter that showed "in stock" in the on line store. The order was acknowledged but the next day I got an email that the inverter was actually not in stock and it would be 4 weeks before you would beable to ship it. That forced me to cancel it from the order and buy from Amazon who had the inverter in stock. The other items on my order with Inverter Supply were delivered in good shape in a timely fashion. I would buy from them again.
Very happy with the short amount of time it took to get my items. Already have been using other items from you guy for over a year and everything works great, that why I went with you again.
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