SCAMMER!!!! Everyone beware. He has started and dissolved around 15 companies and just keeps doing it on a cycle of taking people’s money then shutting companies. Will be tracking him down and conta... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Although our early requests were made priority by iPlans, such as the site survey and initial drawings, since then they have been very slow to make the changes we have requested for the drawings. Howe... Toon meer
Bedrijf heeft geantwoord
Very professional service, drew up our plans made changes speedily. Incredible dedication from the whole team, an awesome service from Andrew very responsive always willing to go the extra mile to en... Toon meer
Bedrijf heeft geantwoord
the worst experience I've had in my life, I don't recommend it at all, they took my money and more than they asked me at first, they didn't pick up the phones when I reached them, and from what I said... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
iPlans was established in 2012, so is one of the longest running online design companies in the UK, having designed thousands of projects in the last 10 years. In 2022 we are on track to design over 400 projects. We specialise in Extensions, Loft Conversions, Garage Conversions, Remodels, Garden Rooms, Annex's, New Houses and Flat Conversions. With our inhouse team of Surveyors, Designers, Town Planner and Chartered Structural Engineer, we are able to offer excellence and a personal service. Our online portal allows you to review your project anytime and anyplace. We design online live while you watch, to provide the design you want, set against gaining planning permission and the most cost effective build solution. Our free design sessions, can include a template drawing of your project or a sketch of a proposed design, so that you can see your homes potentiial. We can also provide a planning research report for only £100, that shows the planning history of your home, local precedents and local council policy, so that you can see the viablity of what you are proposing. This fee is fully refundable, once you have commissioned iPlans, to manage your planning application. It could be the best £100 you spend, as you can use it to gauge how knowledgable other companies are, when it comes to planning. We are large enough to employ experts in all the key areas, but small enough to still provide that personal service at each stage, usually with one person looking after you. iPlans stay with you through the build phase, liaising with you and your builder, offering free advice and help. Working alongside your building inspector, it feels that you are not alone. We can also provide names of local builders that previous clients have recommended and we do not earn any referral fees for this, unlike some companies. We are proud to say that this service is free of charge for all iPlans customers and can be the difference between a stressfull build and one that feels like you are in control. Please give us a call, you will notice the difference immediately
Contactgegevens
204 Baker Street, EN1 3JY, Enfield, Verenigd Koninkrijk
- 0208 0952075
- info@iplans.it
- www.iplans.it
2,5
Slecht
84 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
We used iPlans to design a kitchen…
We used iPlans to design a kitchen extension. They were very responsive right from the start. After sending a surveyor to conduct a detailed survey of our property we had a series of online/phone consultations in which we explained our ideas and the designer, Lloyd, sketched them for us in real time. iPlans then created a detailed plan and after our approval, submitted it to the local authority an obtained planning permission. Excellent from start to finish.
31 juli 2022
Antwoord van iPlans
Hi Steve
Thanks for your comment and yes of course we would be delighted to work with a new owner, once your property has sold. Please bear us in mind for any future projects you have on your new home. Can I also say a big thank youi for the reviews on Trustpilot and Google, for a small business like ours, they are very important. Please do not hesitate to get in touch if we can help further in anyway and thank you for your business
Kind regards
Ant
Iplans have been really good and…
Iplans have been really good and listened to what we want. We have family, that are very used to doing up properties and going through plans etc. However when they saw what we had done, for the price they were shocked, as it was less than what they are used to paying. Our builder has never dealt with iplans before, but loves the portal and how easy it is to look at everything. He is able to liaise with sub contractors easily also. Be honest with what your time scale is. We weren’t in a rush, but didn’t realise how long things take. A lot of delays with be the council. We are just about to start our build
4 januari 2023
Review zonder uitnodiging
Antwoord van iPlans
Dear Fay
Thank you for the positive review and feedback and we are delighted that you are happy with the service that iPlans has provided to you and your builder. Please remember that we stay with you and your buildr through the build phase free of charge, for any advice or questions. As you know we work very hard to find the most cost effective build options to try and save you money on your project. We look forward to seeing some finished photos of your project
Kind regards
Ant
Change of use planning permission
The continual dedication of the team and support received was amazing
8 december 2022
Antwoord van iPlans
Hi David
Thank you for the excellent review, it has been a joy working with you and we look forward to your next project
Kind regards
Ant
Excellent professional service
Excellent professional service all round. Marian in particular was a joy to work with on our planning application.
24 november 2022
Antwoord van iPlans
Dear Geoffrey and Sian
I am delighted that planning permission has been granted and the project is progressing nicely and I am sure that if Marian is in the area, she will pop in for a glass of Fizz. Remember we stay with you free of charge through the build phase if there are any questions you or your builder has. We would love to see some finished photos as well. Thanks for the positive review
Kind regards
Ant
Very good service and advice given for…
Very good service and advice given for my recent home extension. Great planning report and a highly professional, prompt and friendly team. Communication via the portal was a first for me which Catherine was very helpful with. I do like, very modern and interactive. Ant was efficient and I appreciate the assistance. A good job!
29 september 2022
Review zonder uitnodiging
Antwoord van iPlans
Dear Josephine
Thank you for your review, it helps us understand where we are getting it right. Please remember we stay with you through the build phase free of charge for any advice you or builder may require. We also provide a £50 Waitrose or Amazon voucher for any referrals that become new clients for iPlans. Good luck with your project
Kind regards
Ant
Rouge traders!
Iplans are the worst company I’ve had the misfortune to deal with, or should I say ‘iscams’ as I’m convinced that it is a scam, during the initial meeting it seemed promising however as time went on I found that they are either ignorant or incompetent as they were making basic mistakes at every turn, for instance putting the proposed building in my garden instead of the adjacent land where I’d asked, wrong position of buildings, wrong materials for the parking area, incorrect planning type, lack of knowledge on planning procedures, the list goes on! Allot of these problems could have been easily rectified with a simple phone call or email however the communication is non existent, i even tried pointing out the errors on the online portal which were ignored, like I said no communication, I think they are too busy with either writing fake reviews to cover up the bad ones or trying to drum up new business as they are very quick to return your call if they think your a prospective new client, I’m surprised I haven’t seen this company on rogue traders but I’m sure it won’t be long! in the end I cut my losses with this company as I didn’t feel comfortable letting them submit plans for my project which would have probably been rejected from lack of attention to detail, unless you need planning permission for a doll’s house then avoid like the plague!
22 september 2022
Antwoord van iPlans
Dear Russell
I am sorry that you have not been happy with the service that we have provided, but I need to reply to some of the things that you have written, which are clearly not true. We were commissioned to carry out a measured survey and provide drawings for your Shepherds Hut, which was completed to your precise requirements and can be used for any future planning application. We then advised you that a pre application would be the best way forward, due to the complexity of your project as follows
-Ecological report to determine the potential damage to the wildlife and the habitat, can only be carried out at certain times of the year
- Arborcultural Survey to show protection to trees
- A parking plan, as the proposed concrete hard standing is not likely to be accepted, would need to be temporary and then taken back to original status after the use has been finished
- New vehicular access to the site, this would require highways approval
- Change of use of land from Woodland to Tourist Accommodation
These reports could cost £1000's and we wanted to avoid you paying for these unnecessarily, as the council may not require all of them, as the Pre App would determine which would be required. So we had your best interests at heart and were being honest with you. Unfortuntately for us, this is not what you wanted to hear and even though we provided a refund on the planning management fee, we recieve this negative review.
Some of what you say is liable and clearly not true, but emotions run high when it comes to planning on your home and I am sorry that you have not been happy with the service that we have provided. But you can still submit the planning application with the drawings we have provided and I hope that you secure the planning permission for your shepherds hut
Kind regards
Ant
Just drawings were needed
Just drawings were needed. Done quickly to give to my builder for building regs. Didn't need much but obtained everything I needed in good time. Will recommend.
26 juli 2022
Antwoord van iPlans
Hi Meryhem
Really please we could help with your project
Kind regards
Ant
A rear extension needed for our new…
A rear extension needed for our new property and I was recommended iPlans by a friend. I must say great customer service and I used the Structural engineer for my calculations of which there were abit more then originally anticipated due to my final design choice. All in all happy with services and just like my friend, I will recommend iplans. Thank you guys
9 september 2022
Antwoord van iPlans
Dear Teresa
Thank you for the positive review, send across some photos of the finished project so that we can see how your new home looks. If you recommend us to a family member , friend or neighbour, we provide a £50 Waitrose or Amazon Voucher
Kind regards
Ant
Very professional service
Very professional service, drew up our plans made changes speedily. Incredible dedication from the whole team, an awesome service from Andrew very responsive always willing to go the extra mile to ensure the project success. all of the aggravation we had from Enfield Council melted away with his professional approach he obtained planning permission can’t thank him enough. Would strongly recommend this great company. Thanks once again
Leyla
1 september 2022
Antwoord van iPlans
Hi Leyla
I know it was a long haul with Enfield but we go there in the end and I am so pleased that we secured planning permission for your project. We look forward to working with you on the rest of your project
Kind regards
Ant
Speedy and efficient
Speedy and efficient. I had a retrospective planning deadline so everything was needed quickly and I was serviced fantastically well. I now have all the necessaries for the naughty extension that I provisionaly built. Thanks for the help.
31 augustus 2022
Antwoord van iPlans
Hi Trevor
So pleased we secured retrospective planning permission, call us before you start building your next one
Kind regards
Ant
lack of clear information
i wouldn’t say great to deal with, very slow in coming back to the client. The customer interaction is not there, the information is not clear always.
23 augustus 2022
Antwoord van iPlans
Dear Jamular
I am surprised by your review as we have had no negative throughout the process with you. From securing planning permission to completing the building regulations specification and structural design, I will call you today to understand what the issues are
Kind regards
Ant
Slow to get things done.
Although our early requests were made priority by iPlans, such as the site survey and initial drawings, since then they have been very slow to make the changes we have requested for the drawings. However, very quick to response with invoices. The building over applications, have however, been speedy.
19 september 2022
Antwoord van iPlans
Hi Emily
I sorry to see that you have had a mixed experience with iPlans, but we will stay with you free of charge through the build phase if you or your builder have any questions
Kind regards
Ant
Great company with an exceptional team.
We received an excellent service that was provided by keen, motivated and professional people. The advise and input from the team made our decision making easier by using the extensive knowledge and experience by all the people involved. A fantastic service with a professional team I recommend their services to anyone.
9 september 2022
Review zonder uitnodiging
Antwoord van iPlans
Dear Paul
Thank you for the feedback, we are always pleased to receive a positive review. Good luck with your extension and loft conversion and remember, we stay with you free of charge, through the build process, if you or builder have any questions or need any advice
Kind regards
Ant
We chose IPlans over a few other…
We chose IPlans over a few other companies because of the experience of our initial interactions, the useful guidance and advice offered and the smoothness of their operation.
The sole purpose of our extension was to create additional space in our property as with the increased cost of property prices, moving was no longer a viable option for us.
We opted for a two storey extension to create an additional bedroom and bathroom for my growing son and additional dining/living space downstairs.
I must say the planning team did a tremendous job with our planning application and when the alterations were needed Andrew and co were prompt and efficient with getting it all across the line for us.
Because of the crucial guidance, it means that we can now live as a family with sufficient space during these difficult times.
Communication was on point and even when I became impatient awaiting to hear from our council case officer iPlans were very good with chasing the necessaries.
Thank you iPlans I will use you again
2 september 2022
Antwoord van iPlans
Hi Michael
Thank you for your kind words and positive feedback and we are so pleased that you are happy with your new space. Roxi will get in touch to see if you would like to provide an iPlans story and dont forget we provide a £50 Waitrose or Amazon voucher for any referrals that result in a commission for iPlans
Kind regards
Ant
Excellent job
It was very nice and very helpful in making all the decision for my garden room extension. And I will specially want to say thank you to Mrs Anthony to make design and getting it through.
26 augustus 2022
Antwoord van iPlans
Hi Anjai
I am so pleased that your project went well, please send some photos across so that we can see how it all looks. Dont forget that we offer a £50 Waitrose or Amazon voucher if you refer iPlans to any family members, neighbours or friends that result in a commission and another £50 voucher if we can add your story to our website. Thank you for your kind words
Kind regards
Ant
Plans on our renovation, in Broadway
Once I got to understand how it worked it went well ! Slight communication at first but soon sorted and the phone help staff were great .
24 augustus 2022
Antwoord van iPlans
Hi Peter
Thanks for the positive feedback, remember we stay with you through the build phase free of charge, if you or your builder have any questions. If you refer a friend, family member of neighbour and this results in a commission for iPlans we provide a £50 Waitrose or Amazon Voucher free of charge.
Good luck with your project and send some photos through once completed
Kind regards
Ant
Highly recommmended
Had a great initial session with Ant. Design session was really engaging, informative and great attention to detail early on in the process. He addressed and answered all initial doubts and queries, highly recommended.
23 augustus 2022
Antwoord van iPlans
Hi Puneet
Thanks for the positive feedback, I really enjoyed our conversation and you asked all the right questions. I look forward to working together on your project
Kind regards
Ant
Very straight forward experience
Very straight forward experience. Competent and lovely people to talk to. If you don't know what you are doing then use iPlans and feel supported. Not cheap but worth the money.
19 augustus 2022
Antwoord van iPlans
Hi Heather
Thank you for your positive review it is much appreciated. I understand that you will be using David to build your project, he is currently working on two other iPlans project and is receiving good reviews from clients. As you know we stay with you through the build process free of charge, so if you have any questions please do not hesitate to give me a call. If you have any friends, relatives or neighbors that you refer to iPlans, that result in a commission, we will provide a £50 Waitrose or Amazon voucher, as a way of saying thank you. Good luck with your project and I look forward to seeing some finished photos
Kind regards
Ant
Fantastic experience from start to…
Fantastic experience from start to finish . They dealt with everything for me in a timely and professional manner. They took all the worries off my shoulders and dealt with every part of my planning application for me . The staff are super polite and helpful . I can't recommend this company enough . I will definitely use this company again in the future, and recommend them to all my friends and acquaintances.
18 augustus 2022
Antwoord van iPlans
Hi Sandra
I am so pleased that we secured retrospective planning permission for your garden room. Thank you so much for the positive review, it really does mean the world. Please remember any referrals to neighbors, family and friends, that result in a commission will receive a £50 Waitrose or Amazon Voucher, so say thank you. Enjoy your lovely garden room Kind regards Ant
Great experience right from the initial…
Great experience right from the initial call, they listened and put into action my vision for my house extension! Offering me some much needed advice on the planning side and saving me money. Would definitely use them again.
17 augustus 2022
Antwoord van iPlans
Hi Chris
Thanks for the positive feedback, dont forget if you refer a friend, relative or neighbour that becomes a commission, we provide a £50 Waitrose and Amazon voucher, as a way of saying thank you
Kind regards
Ant
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.