The customer service is really prompt. I had an issue with the start date of my insurance and they made sure to solve it as quickly as possible. I have to thank Kirtham for helping me out!
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Lees wat reviewers zeggen
I accidentally entered my child’s name wrong when buying the insurance. My English isn’t very good over the phone, so I added their WeChat customer service. To my surprise, they could speak Chinese! I... Toon meer
One of the best and fastest. The agents answered very quickly and were really helpful, even during the weekend. I definitely suggest this, especially to people who are not familiar with insurance an... Toon meer
Amy provided me with excellent advice, demonstrating great patience and responsibility. She made me feel completely at ease when purchasing and selecting products and plans. Thank you so much. Wishing... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ISO Insurance is a leading insurance plan manager, solely managed by current and former international students.ISO offers low-cost health insurance to international students, scholars and students on OPT in the USA.
Contactgegevens
150 W 30th St , 10001, New York, Verenigde Staten
- 212-262-8922
- customercare@isoa.org
- www.isoa.org
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lyn was wonderful. She provided all the information I needed and made the process much easier. Congratulations to her!
Perfect choice
I got swift and clear response over any questions and their plan was perfect for my university.
Very responsive.
Easy to Buy, Just Wishing for a One-Month Plan
The purchase process is very convenient. It would be even better if a one-month option were available.
Really fast
I got really fast and clarifying replies on the same day that I sent the email.
SUPER EASY
SUPER EASY - OPTIONS FOR ALL INSURANCES - THIS IS THE 3RD YEAR WE HAVE USED THIS INSURANCE AND IT MAKES THINGS VERY EASY FOR COLLEGE.
Great customer care
Very helpful and efficient. Had a problem with the plan and Joseph in customer care sorted it out within 24 hours. He was really helpful.
Amazing customer service!
The customer service at this place is truly exceptional! On two separate occasions, I had questions/ issues with the insurance, and the representatives were incredibly prompt and friendly. They promptly resolved my concerns without any hassle or unnecessary back-and-forth. It was a seamless experience, and I didn’t have to worry about any headaches or information overload.
I had a few questions re my student…
I had a few questions re my student insurance for the U.S. to study.
I had some doubts which were answered promptly and was able to find a plan that met the necessary requirements and the student needs.
Great experience!
USF Student Health Insurance
I was worried if my sons health insurance met USF guidelines for the coming year. I was hesitant to reach out by email thinking that I would not get a timely reply, but to my surprise not only did I get a timely reply but the agent Joseph from the customer care team was very patient and helpful in answering all my questions.
answered all my questions during…
answered all my questions during registration, I easily registered and paid on the website. thank you very much.
The staff is very professional
The staff is very professional! We were able to complete all the needed health insurance plans in 30 minutes! --
Very prompt and professional service!
Very good service
user-friendly
The information and instructions are very clear, useful and user-friendly, and it took me only about ten minutes to finish an insurance purchase.
Helpful and responsive
I had a few questions re my daughter going to the U.S. to study for a year and required medical insurance.
My questions were answered promptly and was able to find a plan that met the necessary requirements.
Overall, a great experience.
Friendly and helpful team
I had a great experience with ISO…
I had a great experience with ISO Insurance. Their support team was incredibly responsive and made the process of issuing my insurance quick and hassle-free. I appreciated how efficiently they handled my request and how clearly they communicated each step. It made what could’ve been a stressful situation feel surprisingly easy. Highly recommend their services for anyone needing prompt and professional help.
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