Jennings Ford Direct Reviews 

I have no hesitation in in praising the service and the sales staff for being so helpful
and friendly and nothing was a trouble to them-very professional and proficent

My husband and I recently purchased a Ford Mondeo from Jennings Ford Direct
and cannot recommend them highly enough. From the first phone call right through to
delivery to us in Dorset they could not have been more helpful. Great value cars and delightful people to deal with, what more could you ask.
Jacky Raymond. Plumley Farm. Dorset.

Took time to let me look round and listened to what I wanted as the customer and helped me pick my new car

I spent my morning feeling uncomfortable and annoyed at another garage who were trying to sell me a car I didn't want, with a finance option I couldn't really afford and a load of extras that I didn't need!!! Grrrr! Left and went to Jennings Ford Direct in South Shields. The salesman Barry greeted me with a huge smile and firm handshake and proceeded to ask me exactly what I wanted. Half an hour later I had the perfect car, a cracking deal and a feeling of relief that I had got exactly what I wanted with no fuss or endless bartering! (Never ever happened to me when buying a car before!!) I have recommended Jennings Ford Direct to all my family, friends and work colleagues and it will be the first place I go for my next car! :)

Great experience, no messing around, no silly offers for part exchange... Agreed price to pay, agreed price to part ex (based on glass's guide), arranged to date for the car to be delivered to me and for my car to be driven away... Can't fault the process, and everyone I dealt with was very friendly and really helpful... Would definitely buy from them again!

I cannot praise Peter Nesbitt enough for all of his help, patience and time he has spent with me. He has been very helpful and able to put me at ease.
Thank you for a great service.

Great service, friendly staff, no pressure, great deal. better still good coffee!

I decided to buy a 182PS Ford Focus after a test drive at my local dealership in Hemel Hempstead. Unfortunately they didn't have the precise model I wanted. So after an hour searching the internet & a couple of phone calls, I placed an order with Jennings Ford Direct.

After organising the funds, the Titanium X was delivered to my home a fortnight later. I was concerned at such a high value internet purchase, especially since I hadn't seen the car "in the flesh", but I needn't have worried. The car looked like new upon arrival & was supplied with all the correct paperwork & accessories.

Excellent service from Liam, Mark Taylor & the delivery driver. A great car (so far) at a good price.

our salesman Chris Dickson was excellent at explaining everything, very friendly and it was a pleasure dealing with him. We felt that all queries were answered honestly and we were put at ease with his honesty. The garage had a great atmosphere and very welcominng. No wonder during our visit that we seen so many satisfied customers leaving happily with there new purchases.

The person who dealt with the service agreement was very pleasant and great at explaining everything aa was the gentleman who talked us through the finance.

We love our car and would like to thank you all very much.

I found Jennings Ford Direct very good and helpful. They were great sourcing me a car that I needed. There was no hard sell, just staff who were helpful,professional and courteous. I would definitely recommend them.

Special Thanks to Peter Nesbitt

My wife and I were treat very well by your staff mainly sales executive Mark Taylor a very personable young man. Good detail regarding the car was forthcoming and a successful test drive ensued. Part exchange and inclusive interior/exterior protection was agreed and the car was purchased immediately. The "instruction" on driving instrumentation and displays was very detailed. I change my cars infrequently so it was good to have a good experience.

I was a bit apprehensive about buying a car via Internet.but with Ford Direct extra guarantees went ahead as deal was better than i could get locally, including the delivery charge.Purchase went smoothly and the delivery was made on time. Very pleased with car

The service we received from Jennings recently when buying a used car was second to none. After searching for the car we wanted locally without success, we made an enquiry to Jennings, South Shields. We received comprehensive, accurate information about the vehicle and a valuation for our car by return. We were able to view photographs of the car and the Jennings sales team kept us informed at every step, making the purchase hassle free and NO hard sell. We cannot fault the service we received from Jennings from our initial enquiry right through to the delivery of the vehicle to our door. We would have no hesitation in recommending this company to anybody wishing to buy a car.

Travelled 100 miles hut worth it.Great guys at Jennings ,very helpful even recommend where to have lunch

Happy to use them again. I found Barry very helpful and the guys who delivered the car were great to deal with.

Excellent friendly service, couldn't have asked for more. Friendly staff make you feel as you have known each for years. Nothing was a problem.

This is the third car I have purchased from Jennings ford and did so using my experiences of having no past problems with the company or with my two previous purchased cars.
I traded in a 57 focus (1.6) for a 61 fiesta (1.4). I completed the usual circuit of garages looking at a variety of cars and Jennings gave me the best deal for my car by £200 against similar models.
The Fiesta I purchased appears to be very good, however time will tell but the previous cars I have purchased have been fine and i have had no problems dealing with the company in the past. The Sales man was very professional and capable.

We really appreciated the help of Paul and the rest of the team at Jennings in buying our new Ford Focus recently. They have a wide selection of cars and give great advice. Do look out for the Gap Insurance offer though - we weren't told about this until we were actually paying for the car, and having bought it through Jennings it turned out there are many better deals online. We managed to get a full refund, though.

I had no hesitation in going back top Jennings even though it wasn't the most convenient way to buy a car. I bought a new Mazda from the Middlesborough branch 3 1/2 years ago and was impressed with the service so, when I was looking for a nearly new Fiesta, I thought I'd go back. Mal at M'b was really helpful and couldn't have done more. However, the vehicle I wanted to see was at South Shields so I drove up to see it. The only disappointment was that I'd been advised to take all the documentation and keys for the car I was going to trade in but when I got there it was made clear that it wouldn't be possible to drive the new car away. Unfortunately Peter who dealt with me was already seeing another customer so we had a very swift test drive and I was in and out before you could blink! Peter did apologise but, to be honest, it did feel rather a rushed job. However, after the misunderstanding about picking the car up, I was relieved that delivery to my home, ( York), was arranged and the driver arrived promptly and was very helpful. Very satisfied !

I started my search on the internet site. I was quickly contacted by a salesman who prepared my chosen car for a view within 24 hours. The salesman, Paul Robson couldn't have been more helpful. I was allowed to have a thoroughtest drive of the car and because the cxar had come to the dealership late, Paul had it fully valeted for a further viewing the following day. On my second visit he answered all of my questions and brought the car inside (due to bad weather) whilst he demonstrated features of the model.
I agreed to buy the car, and was given my asking price for my trade in. I took delivery a few days later, and was offered a range of further products without any pressure. The whole experience was a pleasure, which is not always the case when buying a second hand car!