Jessops Reviews 

Great item at great price, well packaged and delivered promptly. All spot on

Super Easy!
I did the DPD collection and had my items vaulted and a quote within 2 working days.

very please
Thank you guys !

Having bought one pair of binoculars from Jessops, and cancelled an order for another pair, I have been very impressed by their customer service. The phone was answered immediately and their staff responded to emails within minutes. The binoculars were also the lowest price I could find online.

I will feel very confident about ordering from Jessops in future due to their specialist support, great communication and excellent pricing policy.

Absolutely amateur customer service. Ordered items on different dates, called them to ascertain a delivery window, but they went one better and guaranteed specific dates. However, their warehouse did not dispatch products on time and thus 2 specific dates were missed causing major inconvenience. Whenever I contacted their customer service team they seem to have a care free attitude and a complacency in their attitude towards the issue. Avoid this rank amateur company.

The process was fast and straightforward. The information was transparent and detailed and my options were clear. Adam, as with all Jessops staff, was courteous and kept me updated throughout the transaction

Classic Jessop's fast and friendly service. Every staff member is an expert in their own right; knowing the product line up well as well as what is on the market. As a result they often give great recommendations and can answer any query you may have about your equipment.

The customer service was exceptional.
A real personal service. Communication was excellent keeping me informed at every step and intervening and prioritising the delivery. Thank you Raphael.

Speed delivery and kept up-to-date the whole time. Items arrvied exactly as described and very competitively priced. I would happily shop here again.

I ordered a couple pair of sunglasses a two weeks before the (partial) eclipse. They arrived within the advised time frame and allowed us to safely "enjoy the show"

The glasses were fully compliant with safety certifications, etc. They were NOT some knockoff.

Best valuation in town and from all online photography shops. Lovely staff and customer focus.
Real straight shooters. Top

Good customer service. Came through in the end after disastrous hold up with delivery from courier. ordered solar glasses, that at the time were like gold dust, glasses were good quality

Very straightforward process and good price achieved. I could have tried selling equipment on other platforms and possibly got slightly more but this was competitive enough without the faff.
Great response times too

Eclipse glasses arrived in time.

Very easy and quick service, from getting a quote, to collection and payment.
Would highly recommend.

Purchase process was straightforward. Good customer communication & timely delivery.

Ordered eclipse -viewing 'spectacles' and they were very good.

Delivery brilliant

Ordered some solar eclipse glasses at relatively short notice. The site did not guarantee a delivery date but they arrived in time and with a secure delivery.