I bought a gift from JJ Fox for a relative. The choice of cigars was amazing. The fact that I could select gift and a card was hand written was a touch of class. The presentation of the gift was excel... Toon meer
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Lees wat reviewers zeggen
I have used your website a few times and never had issues with the product or delivery. I have found your 'house blend' range to be excellent, especially the Churchill & Cañonoza. My view, from prev... Toon meer
Bedrijf heeft geantwoord
When I am in London and have an opportunity to vidit otherwise I use online. My last order of only 4 cigars came within three days, carefully package and with a humidor travel pack. No issues just a p... Toon meer
Bedrijf heeft geantwoord
First class service by Keira who also kindly ensured that my husband’s birthday present arrived beautifully gift wrapped. A pleasure to deal with this company - everyone was so helpful and courteou... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over James J. Fox Cigars
Geschreven door het bedrijf
James J. Fox boasts an extensive and curated collection of premium cigars, ensuring customers have access to some of the world's best tobacco products. Offering the largest selection of Cuban brands such as Cohiba, Bolivar, Montecristo and Partagas, as well as cigars from the Dominican Republic, Honduras and Nicaragua, our range will delight aficionados around the world.
With a history dating back over 235, James J. Fox has built a strong reputation for quality, reliability and authenticity in the tobacco industry. We are dedicated to providing excellent customer service, with responsive support to address inquiries and concerns promptly, offering a secure online shopping environment for hassle-free transactions.
www.jjfox.co.uk is a trusted online destination for those seeking premium tobacco products, humidors, cigar cases, lighters and cigar cutters. With a commitment to quality, a rich history, and a diverse selection, we cater to the discerning tastes of tobacco enthusiasts.
Visit our website contact usContactgegevens
19 St. James's Street, SW1A 1ES, London, Verenigd Koninkrijk
- Freddie@jjfox.co.uk
- www.jjfox.co.uk
4,8
Uitstekend
625 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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the best online purchase experience
the best online purchase experience
first time purchase in JJ Fox, sadly there were not much choice of cigar I can buy, but all documents prepared with extremely fast delivery.
Awesome!
4 augustus 2026
Antwoord van James J. Fox Cigars
Dear Hang Lin,
Thank you for taking the time to review us at James J. Fox.
Firstly, welcome to James J. Fox; we are delighted to have been of assistance to you.
We, like many other cigar retailers, are currently faced with challenges of supply following the recent situation in Cuba. We hope that this is temporary and that our usual stock holding will resume very soon.
In the meantime, if there is something in particular you are looking for, please feel free to email us at freddie@jjfox.co.uk as we sometimes have supply of lines that we don't put online.
We look forward to hearing from you again very son.
Kind regards,
Keira
Antwoord van James J. Fox Cigars
Dear David Neale,
Thank you for taking the time to review us at James J. Fox.
We really appreciate your five-star feedback. We do pride ourselves in how well we package deliveries, protecting them from damage during transit as well as ensuring optimal freshness. We're delighted your order arrived in great condition.
Kind regards,
Keira
Faultless service and happy customer!
First class service by Keira who also kindly ensured that my husband’s birthday present arrived beautifully gift wrapped.
A pleasure to deal with this company - everyone was so helpful and courteous.
Even though it was only a small purchase, I felt that this was of no matter and that the customer’s experience was more important. Thank you again.
3 augustus 2026
Review zonder uitnodiging
Antwoord van James J. Fox Cigars
Dear Caroline Connolly,
Thank you for taking the time to review us at James J. Fox.
It was an absolute pleasure to be included in your husbands birthday gift. It doesn't matter to us how much is spent, every client is treated with the utmost respect and care. We pride ourselves in delivering exemplary customer service, and we're glad we could hit the spot on this occasion.
Thank you for choosing James J. Fox, we look forward to welcoming your husband when he is next in London.
Kind regards,
Keira
The speed of delivery
26 juli 2026
Antwoord van James J. Fox Cigars
Dear David Murphy,
Thank you for taking the time to review us at James J. Fox.
We take great pride in our speed of service, and we really appreciate your feedback.
Kind regards,
Keira
Antwoord van James J. Fox Cigars
Dear Mr Robert Martin Seacombe,
Thank you for taking the time to review us at James J. Fox.
We take great pride in the quality of our cigars, and our speed of service, so we are delighted to read your review.
We look forward to welcoming you back again very soon.
Kind regards,
Keira
Antwoord van James J. Fox Cigars
Dear Derek Moller,
Thank you for taking the time to review us at James J. Fox.
We very much appreciate your continued custom with us here at James J. Fox, and look forward to welcoming you back again soon.
Kind regards,
Keira
Antwoord van James J. Fox Cigars
Dear Karim Wanas,
Thank you for taking the time to review us at James J. Fox.
You are very welcome, and we hope you enjoy your selection.
Kind regards,
Keira
Antwoord van James J. Fox Cigars
Dear Bang Xu,
Thank you for taking the time to review us at James J. Fox.
We appreciate your kind comments. We understand the uncertainty a customer may face when importing cigars to another country, and we like to make it as stress-free as possible.
We look forward to welcoming you back to James J. Fox again very soon.
Kind regards,
Keira
The cigars are in first class condition…
The cigars are in first class condition and were delivered promptly.
5 juli 2026
Antwoord van James J. Fox Cigars
Dear John Coutts,
Thank you for taking the time to review us at James J. Fox.
We very much appreciate your custom and loyalty to James J. Fox. We pride ourselves in delivering the finest cigars.
We look forward to welcoming you back again very soon.
Kind regards,
Keira
Fantastic shop
Fantastic shop, used to call in over the years, just as good on line as in person 👍
12 juli 2026
Antwoord van James J. Fox Cigars
Dear Jon,
Thank you for taking the time to review us at James J. Fox.
We are delighted that you visit our shop as well as using our online services. We pride ourselves in our customer service and appreciate your five star feedback.
Kind regards,
Keira
I’ve used the service for my Coheba’s…
I’ve used the service for my Coheba’s for a good number of years now and will continue to do so.
12 juli 2026
Antwoord van James J. Fox Cigars
Dear Antony Watling Darrell,
Thank you for taking the time to review us at James J. Fox.
We are honoured to have been, and continue to be your preferred supplier of Cohibas. We look forward to doing so for many years to come.
Kind regards,
Keira
I received the cigars in perfect…
I received the cigars in perfect condition and they were gift wrapped beautifully, absolutely perfection, thank you J J Fox for your wonderful service.
7 juli 2026
Antwoord van James J. Fox Cigars
Dear John Bowles,
Thank you for taking the time to review us at James J. Fox.
We are very grateful for your five star review. We will pass your kind words on to the team, who will be delighted to hear of your satisfaction.
Kind regards,
Keira
Antwoord van James J. Fox Cigars
Dear David Neale,
Thank you for taking the time to review us at James J. Fox.
We are grateful for your very positive review. We will pass your comments to the packaging team who will be delighted to read them.
Kind regards,
Keira
Prompt delivery of my order of Pipe…
Prompt delivery of my order of Pipe tobacco. Always good service
4 juli 2026
Antwoord van James J. Fox Cigars
Dear Julian Dixon,
Thank you for taking the time to review us at James J. Fox.
We very much appreciate your five-star review and look forward to welcoming you back again to James J. Fox very soon.
Kind regards,
Keira
Great experience and the team are…
Great experience and the team are helpful! In fact.. go that extra step to make the experience better! 🫡
26 juni 2026
Antwoord van James J. Fox Cigars
Dear Karl Smith,
Thank you for taking the time to review us at James J. Fox.
We will pass your review on to the team, who will be delighted to read your positive words.
Kind regards,
Keira
Antwoord van James J. Fox Cigars
Dear John Turner,
Thank you for taking the time to review us at James J. Fox.
We really appreciate you five star review, and look forward to welcoming you back again very soon.
Kind regards,
Keira
Great service
23 juni 2026
Antwoord van James J. Fox Cigars
Dear Mr P Kennedy,
Thank you for taking the time to review us at James J. Fox.
We pride ourselves in delivering exemplary customer service and are delighted that we have achieved this.
Kind regards,
Keira
Excellent customer service
27 juni 2026
Antwoord van James J. Fox Cigars
Dear John Satisfied Customer,
Thank you for taking the time to review us at James J. Fox.
Our team are thrilled by your feedback, and really appreciate your review.
We look forward to welcoming you back again very soon.
Kind regards,
Keira
Service is ALWAYS 100%
Service is ALWAYS 100%. All are always most accommodating and genuine tested in assisting you!
29 juni 2026
Antwoord van James J. Fox Cigars
Dear Edward Bennett Vinson,
Thank you for taking the time to review us at James J. Fox.
We really appreciate your praise and five star review, thank you.
We pride ourselves in our customer service , and we're delighted that you are happy.
We look forward to welcoming you back again very soon.
Kind regards,
Keira
First class service and very confident…
First class service and very confident in ordering from Fox
25 juni 2026
Antwoord van James J. Fox Cigars
Dear Andrew Letten,
Thank you for taking the time to review us at James J. Fox.
We appreciate your confidence in our business and are delighted at your review.
We look forward to welcoming you back very soon.
Kind regards,
Keira
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