John Clark Motor Group - Dundee Audi Reviews 

Friendly sales person and great service experience

Mark was extremely helpful and accommodating. He responded really quickly to any questions I had and supported me through the purchase without being pushy!

Staff were very friendly and professional

The experience of us buying buying our new car was faultless from start to finish we where well informed and kept up to date with what was happening the sales man was very helpful and and is a great asset to the company

Sales staff courteous and helpful. Handover staff Jacky excellent and knowledgeable and had a sense of humour. Showroom pleasant environment.

The sales team were really friendly especially the person handling our purchase

Following a negative experience with another car dealership, Brett at Audi Dundee could not do enough for us. Service was excellent from start to finish and I am delighted with my new car.
Thank you!

Great experience, Nico was a great help and managed to get me the perfect car.

Brett the salesman was fantastic thankyou for all of your help. U love my Audi TT

Brett has been extremely understanding and helpful during of the purchase of my Audi A3.

My experience with Dundee Audi has been nothing short of disappointing. We trusted the Audi brand when purchasing remotely while I was overseas for work, and that trust has been completely betrayed.

The car arrived with a chipped windscreen - which we later discovered was actually documented on the MOT as a repair recommendation, but never disclosed to us. Looking back at our "walk around video" provided by the dealer, it appears to have tactically avoided showing both the windscreen damage and the problematic tyre, conveniently only showing the tyres from the "good side." When confronted, Dundee Audi promised to have the windscreen inspected and repaired, yet nothing materialised.

Just 10 days into ownership, the car developed serious central locking and electrical faults, leaving us unable to take the car out in public as it would not consistently lock. On top of this, the left side charging port appeared to be unlocked and flapped open while driving - this has appeared on numerous occasions. Again, Dundee Audi made promises - they would collect the car, provide a courtesy vehicle, and repair the issues. These promises remained unfulfilled.

The problems continued to multiply. The charging ports now refuse to open. While I take responsibility for not inspecting the tyres until about 4 weeks in (my wife is a busy mother of four, and I was away for work), when I finally did examine them within 10 minutes of seeing the car, I was absolutely disgusted. The tread appears below minimum requirements and one tyre has a slash in it - another issue actually listed on a previous MOT but never addressed by the dealer.

Perhaps most telling, Audi's own Customer Service representative admitted the car "should not have left the forecourt" in this condition. We've now been forced to formally invoke our Consumer Rights to return the vehicle.

After less than 600 miles of ownership, we're dealing with multiple serious issues that should never exist in an "Approved" vehicle. The stark contrast between this experience and the excellent service we've previously received from Volvo is night and day.

Save yourself the headache and look elsewhere. An "Approved" Audi, it seems, doesn't mean what you'd expect it to.

The personal approach of Gareth and the team was simply first class. The atmosphere in the centre is relaxed and you feel you are getting full attention and the best service.

Brett was brilliant very experienced nothing was any bother to him

Knowledgeable, friendly and welcoming staff.

I did not feel pressured, it was good to know my car had equity and the car I have chosen is wonderful such a smooth ride and fits my golf clubs no problem!
I would recommend Brett to friends and I felt I had got a decent deal and it was turned around quickly given I was starting a new job the following week from selecting the car from stock. Keep up the good work!

When I went in I had no idea what I was looking for, spoke to James and he found me the perfect car for my families needs and couldn't be more grateful. The whole experience has been fantastic. The most simple purchase of a car I have had so far in my motoring journey. I really appreciated how responsive to all my questions James was and he left no stone unturned throughout the whole process.
On the day of picking up the car, the conversations we had when all the paperwork was complete really did just round off what was a brilliant experience. I will be recommending all my family and friends to use this branch.

Mark Dolan made us very welcome in the showroom everytime we visited. The transaction was fuss free & any issues were dealt with promptly. Jackie from the handover team also made an invaluable contribution to the transaction helping us set up & understand the car controls,displays &other tech.