John Clark Motor Group - John Clark Škoda Dundee Reviews 

Eric was more than helpful - couldn't have done enough for us and the Biscoff was a nice touch - he at least knows what a tyre pressure warning light looks like now so all good. Car is going great!

Andrew Stewart was polite and professional throughout the whole process of choosing and purchasing a VW Approved Polo for my wife.

Unfortunately my experience was a combination of an unfortunate error compounded by a lack of caring.
Once I purchased my car, it took three weeks to turn around to having it ready to drive away. On the day I was due to collect the car, I drove from Edinburgh to Dundee, then waited 20 mins to be seen by staff , then to be told the car was not ready, so it was a wasted trip/time/petrol etc. It then took another two days for the car to be ready, resulting in additional insurance to purchase (which was never refunded, although this was offered). There wasn’t really any effort to make up for the mess up , no goodwill gesture etc.
On the plus side, the car is what I wanted and the price was decent.

Got a new Škoda from them mileage seems to be wrong tryed phoning them various unhelpful comments phone Škoda uk car now going somewhere else

Buying a Karoq. Really appreciated the courtesy and welcome when we arrived. The sales exec Lewis Michie was very professional and answered all our questions and dispelled any doubts we had.After the test drive it was plain sailing. We never felt under pressure and Lewis gave us time to make our decision. Thanks to all at John Clark Dundee.

2 hour 45 min round trip to view a car which had been in “excellent condition” as per walk round video on the 17th August 2026. Car had several noticeable chips on several different parts, around 10 separate chips all over the bonnet on the 18th August. Total waste of time wouldn’t recommend this dealer for used cars. Was told they could potentially be touched up but with the amount of chips the bonnet would require a respray which they were not willing to do.

Bought my new car from John Clark in Dundee. I dealt with Kirk and Kaide who were both very attentive and reachable when I had any queries. Everything went to plan with no problems whatsoever.

John Clark Skoda Dundee, what can i say about this place, AVOID, AVOID, AVOID!! If i could give zero stars i would. Travelled all the way down from Aberdeen to look at a car, put a deposit down which is more than what was required, exact words were if we were serious enough to buy the car then a larger amount of deposit was required, which we didn't hesitate and put down, only for them to go and sell the car to someone else!!!! When we phoned to tell them when we were coming to collect the car, they then told us that there was a major fault that developed with the car and it was going to auction and it wouldn’t be fair to sell us the car.
On further investigation, the said car has been road taxed, MOT’d and has had a new V5 issued against the car, question is, why would the garage mot the car before going to auction and more so how did it even pass its MOT with a major fault!!! Road tax, only the new owner can do this NOT the garage, so clearly the car has been sold on to someone else, and all this days after we put a deposit down.
Have tried to reclaim my deposit which they say is 100% refundable!! Well this seems to be a lie also, as I've provided the card details that was used to put a deposit down, only for them to now completely blank me with no response!!!
Now going to have to seek legal advice.
Absolutely disgraceful.

Great customer service

David Anderson was very helpful and very friendly.

Great service from start to finish.

Excellent service, big thank you to Jenna, car is great!

Service was good, Rachael was a great help throughout

Good communication and efficient paperwork process for buying the exact second hand car we wanted. John worked with us to arrange a convenient and straightforward hand over of the car, as well as the part exchange of our old car. Very pleased with the service and the car!

Good communication and friendly staff

Very helpful

Fabulous service from start to finish. I spent most of the time dealing with the used sales department over the phone due to my location, all of the guys were super helpful and provided me with answers very efficiently, nothing was a hassle. I collected my car on Saturday, Ross & Russell made the handover a very pleasant experience. I’d genuinely have no issue recommending this Branch in the future. Thank you again

Outstanding service from your salesman, Steven Rodger. Our new Skoda Karoq was prepared perfectly and is a joy to drive.
Steven was very informative and took account of all our requirements.
The handover was well targeted to our understanding and needs. Steven was patient and happy to repeat any information we were unsure of.

First time customer of John Clark Skoda and my first new Skoda. The experience was very smooth and professional, with the sales person able to answer all of our questions about the vehicle, arranged a very low stress test drive and put together a good deal to get us the car that we decided on.

Handover of the new Skoda and taking my existing car in part exchange was another smooth and pleasant transaction and we drove away happy.

We bought our car through John Clark, it was very long winded for a car in stock, it took two or three weeks of chasing people for even a delivery date. Since we got the car they haven’t forwarded any warranty details or the boot badges we were promised, no one replies now we’ve bought the car which I find terrible customer service for a supposedly large main dealer.