John Clark Motor Group - John Clark CUPRA Aberdeen Reviews 

Kabir did a great job,friendly,not too pushy,thanks Alberto

Very knowledgeable salesman who kept me up to date.

Charming until they have your money, having harassed me to get the bank transfer ( cash buyer) done before the end of the month, got to get that commission, SEAT Ateca not ready for collection on agreed day, due to them " forgetting" the class of tax needed changing.
Car back in after 8 months with a faulty lock. Presented with an 8 hundred pounds plus quote for tyres and brakes, as "barely legal" . " Health Check" carried out without my knowledge or permission.This was a vehicle that apparently left the forecourt with full MOT ( No advisories) and service barely 8 months previously. Asked for faults on paintwork to also be checked at this time, on return, to collect my vehicle,was told by what I could only assume was a sales manager " we won't fix your paint work even as good will, you can contact SKODA UK ( It's a SEAT 🤪) if you like, you'll get nowhere!" This was obviously a response to me querying the mechanical state of my vehicle. Rude and unprofessional in a showroom full of customers.
SEAT UK have now been contacted, re the paintwork which is faulty, I have been told there is no record if me ever asking for the paintwork to be checked and SEAT Aberdeen have now announced to SEAT customer services there is " no goodwill" towards me as I have taken my vehicle elsewhere for subsequent MOT and service( Thanks Daniel Reid, true professional attitude in all your emails).
Why would I trust this bunch of cowboys anywhere near my vehicle ever again. It is currently under a trusted garage with 6 separate engine faults!
Avoid at all costs, after sales service truly appalling. Unfortunate when the vehicle is still under warranty and they fleeced me for other body work and alloy protection which is still ongoing!

Sales Executive Marcel Czurylo was helpful & very professional in answering all our questions. No topic regarding the Cupra was of any bother to Marcel who explained to me in detail & also set the Infotainment System which was a great help. Would have no hesitation in recommending Marcel to any of our friends or relatives.

Exceptional service provided by sales rep with a extremely good knowledge of the cars.

Great service from enquiry to collection of my new car from Thorfinn from John Clark Cupra Aberdeen.

Kept great communication during the entire process ensuring I was aware of what was happening.

First class service during handover and very accommodating of early arrive time for collection.

Thanks again for the great service Thor.

Marcel was excellent. Very easy to deal with making the experience fun and easy for me and my partner.

He was very helpful and always in communication to help us when required during the buying process and even after purchasing the vehicle.

Couldn’t recommend him highly enough.

Thank you Marcel.

The sales man was honest,very nice and looked after us above and beyond

The salesman Marcel was very attentive and friendly. He was very patient with all my questions and very knowledgeable.

Was on the hunt for a Formentor Abt and happened upon Cupra Aberdeen, 250 miles or so from where I live. This was the first time I’ve bought a car remotely and the experience was far better than I expected. Special thanks have to go to Thor and Kabir, communication was clear and prompt and Thor in particular was really helpful in helping me navigate the process. The car arrived yesterday and as described is in “mint” condition. I had an issue with a message displaying and beeping but a quick phone call to Thor resolved it. He’s on the sales team but had come across this issue previously and his suggestion to wipe the service spanner light on the roof cured it. Condensation apparently…it poured all the way down as it was transported from Aberdeen! Some of my local car dealers could learn from these guys…

Sales staff where attentive and answered all our questions and took on board all our queries. Collecting our car was also a great experience. Thank you!

Marcel was really nice and good to deal with.
Kept us informed at all times.

Perfect, Thor and Kevin were great to deal with and love my new car. Thank you

Kabir was super helpful and made the whole process very easy. I would highly recommend visiting Cupra Aberdeen.

very happy with the way everything was done and the staff all very good

Good understanding of customer requirements and ensured they could match expectations on vehicle and spec

Very happy with the buying experience with specialist cars, all aspects were handled efficiently and courteously and the vehicle was immaculately presented when collected with a good tank of fuel

All aspects of the vehicle operation were fully explained before I took delivery

Kabir was excellent he had great knowledge of the car, he gave us his Cupra to test drive.
He was knowledgeable & polite, friendly and explained everything to us. It was a smooth process from start to finish. First class service, well done to Kabir!

Amazing service I recieved from Kabir, he was very friendly and helped my purchase run smoothly. The only downside was lack of communication and was difficult to get it touch with sometimes.
My experience was still good though and I would recommend.