John Clark Motor Group - John Clark CUPRA Dundee Reviews 

Had been looking around for a Seat Mii, Skoda Citigo, or VW Up for a while. Found a 2017 Seat Mii advertised at the Myrekirk site. Viewed and test drove the car prior to preparation for sale. The car, fresh in, had a few minor issues which would be remedied before sale. During a short period of ownership further issues emerged which the sales manager agreed were unacceptable and agreed to take the car back and process a refund in full. Discussions with all staff at Myrekirk Road were fair, affable and measured, unlike a situation I experienced with a main dealer a few years back. And yes, when looking for a car in the future, I would consider Specialist Cars.

Joe made our experience an absolute breeze!

What a refreshing experience. Buying a car at its best can be a pain however John, Harry and Heather made it an enjoyable experience. As the branch Manager John was extremely welcoming and once we had decided which model was right for us he handed the reins to Harry. The search was on for the correct model in the correct colour and over a two week period I could not fault the incredible communication via email and phone. I would HIGHLY recommend this branch in particular. Thank you all. Tom

Joe and Heather were brilliant. Joe sorted me out for a test drive of the Formentor, was knowledgeable and good with sending me updates about my car once purchased pending pickup.

Heather was skilled in her job of the financial paperwork and negotiation side of the pairing with all business completed with relative ease.

Both Joe and Heather were great communicators and it was pleasure to purchase my new vehicle through them. Great representatives of the John Clark and Cupra brand.

Great service from Heather & Harry. Harry’s explanation of the cars features/functions was really helpful.

ON TIME AND COMMUNICATION WAS SUPER
FROM LINDSAY ON SERVICE RECEPTION

Fault diagnosised correctly and repaired.

They noticed something which I wouldn’t have been aware of and fixed it. There’s an ongoing issue re repair damage but that’s another story.

The staff are all pleasant and helpful, and in no way patronising like you find with some dealers, they also sort out any issues in a professional manner. My wife and I have had five Seat cars from this dealer and would have no issues whatsoever using them again.

Absolutely great service. Never pressurised. Great knowledge

Everything, from start to finish, was perfect. Second car I’ve bought within a year, that says it all. Will definitely be back.

Had a free health care check a week before the MOT. Everything was given a green tick so it should have passed first time. It failed with lots of advisories. Clearly there was no health check given and cost me a day's pay when I had to wait for the work to be carried out for the MOT. I ask for explanation and was told they would look into it and let me know. Never heard a thing from them at specialist cars Aberdeen

Absolutely fabulous service from the whole team but especially Harry. I have changed my mind several times, asked daft questions and probably been very needy but it has all been met with politeness, humour and NO big sell! Very impressed, will be back in 2 years to get hubby his car.

Very professional we are very happy with our service

Great service!!! Big Thanks to Harry & Team 😁👍🏻

Great place to buy a car! Harry as been extremely helpful from the start & restored my faith in buy a car as I have had many issues with a previous garage! Will be back

The cars salesman I dealt with at Dundee Seat was fantastic, Joe. Can’t fault the service I received from him.

However, since April, I have taken my car into the garage 3 times about my tyre pressure light. Each time, I was told that there was nothing wrong with the tyre. Each time I went back, i felt as though I was being questioned about if the pressure was even going down & getting told that the warning light wasn’t even on when I left my car there. I constantly had to fill my tyre with air each week and knew there was an issue. I tried to call three more times to take it back, and I was told someone would call me back… they never did.

After having my tyre pressure light on consistently since April, being told there is no issue and never getting a call back, I have since taken it to another garage for a tyre check. They showed me a concerning photograph of the inside of my tyre - there was 4 puncture repair patches in a cluster, on the tyre wall. This is so dangerous and I had previously highlighted to John Clark garage that I travel a large amount of miles, and I just wanted the issue solved.

I have tried to call them to discuss this as I do not understand why they told me they can’t find a fault multiple times, but have clearly been putting patches on the tyre. Why weren’t they honest in the first place? I have been extremely frustrated, but even worse now, the state of my tyre has put me in danger for months. Incredibly disappointed & I can’t even get through to talk to someone.