I have deltwith Seat for numbers of years now ,and have had first class service every time...x Steve has been excellent..there with suggestions and advice and a very cheery and friendly smile...one... Toon meer
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Lees wat reviewers zeggen
I'm delighted with the service I received from John Clark, Dundee, while purchasing our new Cupra Born. In our experience the staff were friendly, knowledgeable and professional, and the deal... Toon meer
Stuart was absolutely brilliant, he walked me through every step with great patience and clarity. Made the experience very enjoyable rather than stressful. He took the time to answer every single one... Toon meer
Bedrijf heeft geantwoord
Was told the car I bought was going to be valeted before I collected but when I picked it up I found that the car was filthy and hadn’t been properly cleaned so I had to deep clean it myself, also sol... Toon meer
Bedrijfsgegevens
- Autodealer
- ook in
- Autokeuringsstation
- Autoreparatie en -onderhoud
- Autoservice
- Motorzaak
- Verkoper van tweedehands auto's
Geschreven door het bedrijf
Welcome to John Clark SEAT Dundee, is proud to be part of the established John Clark Motor Group. Visit our Dundee dealership today and take advantage of incredible deals on new and used cars, aftersales services, business and motability. We aim to deliver a premium level of service and driving experience. We are located to the north-west of the city, situated just off the A90 at 11 Broomhill Road, Dunsinane Industrial Estate, Dundee, DD2 3WT, making us easily accessible from anywhere in the region. If you are travelling by public transport, Invergowrie train station is just a short bus ride away. Come and visit us today and our friendly staff will be on hand to answer all your questions and organise a test drive in a new SEAT. You can have a closer look at our full range of new SEAT, as well as the constantly changing selection of Approved Used SEAT cars available, constantly being updated so you receive the best deals and prices.
John Clark Motor Group
Geschreven door het bedrijf
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Contactgegevens
Dunsinane Industrial Estate, DD2 3WT, Dundee, Scotland, Verenigd Koninkrijk
- 01382 619500
4,8
Uitstekend
159 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great customer service
Good communication. A special thank you to Sarah who was very helpful.
6 februari 2024
Antwoord van John Clark Motor Group - John Clark SEAT Dundee
Good Morning Michelle,
Many thanks for your review and feedback, which I will ensure is passed on to Sarah and the team at SEAT Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Service was efficient
Service was efficient. Appreciated the valet. Staff were attentive and helpful when I had a coughing episode
Only negative was I would like my brake/parking brake to be left how it was when I dropped the car off.
18 januari 2024
Antwoord van John Clark Motor Group - John Clark SEAT Dundee
Good Morning Anne,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
They were so quick and so helpful
22 december 2023
Great customer service
Great customer service, couldn't ask for them to do anymore! Joe and Heather are amazing, so helpful! Hope to deal with you all again for my next car! :)
15 december 2023
Review zonder uitnodiging
Proper customer service
I was recently very well looked after when I bought my car, Joe’s attention to detail and proper customer service was outstanding, constant updates and progress reports, even collected me from the train station, quick to answer any questions, friendly and professional.
24 november 2023
Review zonder uitnodiging
Antwoord van John Clark Motor Group - John Clark SEAT Dundee
Good Morning Mrs McCulloch,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Service and MOT.
Easy to book as they know my car. More work required than I expected so more expensive but work done well.
9 november 2023
Antwoord van John Clark Motor Group - John Clark SEAT Dundee
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Reception staff extremely helpful
Getting booked in for all the work my car needed done to it was was handled by a member of the reception staff in a very helpful way.
It needed a service, an MOT and a system upgrade.To do this it was booked in for two days.
Everything went to plan, apart from a hitch in the system upgrade. A very apologetic member of the reception staff told me there had been a delay in the delivery of one part needed to complete the upgrade. This would mean that my car would have to be booked in again once that component had arrived. I haven't yet heard of any update on this situation.
16 oktober 2023
Antwoord van John Clark Motor Group - John Clark SEAT Dundee
Good Morning Murray,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Staff when purchasing car were helpful…
Staff when purchasing car were helpful and very pleasant but a problem with sat nav, music, phone screen has been awful as keeps cutting out and now have to wait for 3 weeks to have repaired. Very disappointing for a new car
3 november 2023
Antwoord van John Clark Motor Group - John Clark SEAT Dundee
Hi F GALL,
We are so sorry to hear you are not fully satisfied with your recent visit to SEAT Dundee,
Unfortunately, our booking diary is very busy in November and the SEAT Dundee team have tried to get your car booked into the earliest spot they had available. We apologise for the inconvenience.
Kind regards,
Kate
John Clark
A straight-talking, honest approach.
I particularly liked that the point of contact at Specialist Cars - SEAT, was straight-talking and avoided some of the 'fluff' that can be associated with other cars sales persons.
It made the whole process far more pleasant. Communication throughout was excellent.
This is the second vehicle my family have bought from Specialist Cars (albeit different branches) and on both occasions, we were more than happy with the experience.
1 oktober 2023
Review zonder uitnodiging
Antwoord van John Clark Motor Group - John Clark SEAT Dundee
Good Morning Colin,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Excellent service
Excellent service! Our sales man Jo was so helpful and took us through the process of getting our car in a very friendly and professional manner. I would definitely recommend.
12 september 2023
Review zonder uitnodiging
Antwoord van John Clark Motor Group - John Clark SEAT Dundee
Good Afternoon Zoe,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Amazing service from Joe from start to…
Amazing service from Joe from start to finish...kept in the loop made to feel completely at ease with the whole process... would definitely recommend to everyone
25 september 2023
Review zonder uitnodiging
Antwoord van John Clark Motor Group - John Clark SEAT Dundee
Good Afternoon Jill,
Many thanks for your review and feedback, which I will ensure is passed on to Joe and the management team at SEAT Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Fantastic service.
Came in to look at what the dealership had on a Saturday afternoon with no real idea what we wanted other than a budget in mind. Joe found us the best possible car to fit our budget with great perseverance and honesty. The service following was second to none with clear communication and timely responses to any questions I had. Joe has made the entire process incredibly easy and stress free and I will definitely be back in to visit when I'm looking for my next upgrade. I would highly recommend coming in to have a chat and see how easy the process can be when you have a real professional helping you out.
21 september 2023
Review zonder uitnodiging
Antwoord van John Clark Motor Group - John Clark SEAT Dundee
Good Morning Stuart,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Harry and John helped out so much to…
Harry and John helped out so much to get this purchase over the line. Always been there to answer questions quickly too.
1 september 2023
Review zonder uitnodiging
Antwoord van John Clark Motor Group - John Clark SEAT Dundee
Good Morning Kenneth,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Excellent Service
Great service and made it very easy through the whole process.
19 september 2023
Review zonder uitnodiging
Antwoord van John Clark Motor Group - John Clark SEAT Dundee
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Great customer service
Recently bought a nearly new car from this branch, I am delighted with the car and the high level of customer service I received. I feel we paid a very reasonable price too. Harry was friendly, helpful, informative and gave us plenty of time to mull things over and plenty of opportunity to ask questions. He also took time to go over the controls, digital dashboard etc when I picked the car up. Very happy customer!
26 augustus 2023
Review zonder uitnodiging
Antwoord van John Clark Motor Group - John Clark SEAT Dundee
Good Morning Shona,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Wonderful service from Joe and Heather
Wonderful service from Joe and Heather, love my new Cupra, Thank you again
4 september 2023
Review zonder uitnodiging
Antwoord van John Clark Motor Group - John Clark SEAT Dundee
Good Afternoon Hailey,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Great service,very helpful and…
Great service,very helpful and knowledgeable.
14 september 2023
Review zonder uitnodiging
Antwoord van John Clark Motor Group - John Clark SEAT Dundee
Good Morning John,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
Specialist cars seat Dundee
We just collected a car from Specialist cars Seat Dundee and have to say that the customer service provided by Heather Dolan and Joe Lundie was excellent. This was simply the easiest car purchase we have made to date, facilitated by the afore mentioned.
4 september 2023
Review zonder uitnodiging
Antwoord van John Clark Motor Group - John Clark SEAT Dundee
Good Morning Richard,
Many thanks for your review and feedback, which I will ensure is passed on to the team at SEAT Dundee.
We are delighted that your experience has been a positive one.
Kind Regards,
Eva
4 weeks without a car
Took 4 weeks to fix handbrake and carry out a software update and do an oil change. No curtesy car offered, had to constantly phone for updates. Expected better from Seat/John Clark Group. STILL not received the promised paperwork for the warranty on the handbrake parts that had to be replaced
19 juli 2023
Antwoord van John Clark Motor Group - John Clark SEAT Dundee
Dear Sir/Madame,
We are so sorry to hear that your latest experience was not up to our usual standard, as you have decided to write this anonymously I can not pass your details on to the management team to give you a call.
If you would like to provide your full name, number, reg etc over email so that we can try and get this resolved, my email is kate.lyttle@john-clark.co.uk and I will pass on the your message to the team.
Kind regards,
Kate
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