Johnson Cleaners Reviews 

I appreciate Johnson cleaners for dry cleaning my clothes, however the reason why I am leaving a 2 star review is mainly because a member of staff named Sue at the derby branch is very rude and condescending. This is my second time visiting and being served by this lady and I was inquiring about an additional service and she was very condescending and spoke to me like I was stupid. Not sure why but I felt very offended. Apart from that I have nothing against the company, I feel some of the staff should be informed about their attitude towards customers and welcome them a bit more pleasantly. This happened today October 27th at 12:00pm.

I went to Manchester in Johnson's dry cleaners, the shop was full of customers, but Anisha was smiling telling customers won't be a minute which was lovely to hear, she wasn't ignoring anybody. Then she asked for help, but the other lady wasn't very happy to come up and help.

Regular customers to Columbine then bought out by Johnsons.
The 3 stars are for the friendly staff in Heathfield
But a Badly pressed jacket with the interlining showing through. ££££ insulting prices for ruining the jacket.
Plus,
£ 9.00 for a house key cut ? £3.50 for the ironmongers up the street to duplicate a key.
Gouge no. Drive to Uckfield for future dry cleaning
yes.

I had my white wedding suit cleaned by Johnson Cleaners recently & I am very pleased with the result. A stain on the collar of the jacket meant I needed to have it professionally cleaned. The stain was lightened but still present when I picked up the suit so the lady there asked me if I’d like it washing in the machine. I signed the documents to allow this & I was very pleased with the result. The stain has completely gone & the jacket is in perfect condition. Excellent service & quality result of the item. Thank you!

I was in desperate need of a suit being done ASAP and the staff delivered with an incredibly fast, high quality service.

Very helpful on the phone and in store.

Left a jacket for repair and it was done very, very well at a most competitive price.

Really happy with their service and will use it again! Can definitely recommend them!

Expensive wedding outfit returned clean but hugely creased, minus it's carrier and with the supporting straps broken.

I use Johnsons in Abergavenny frequently Alice is fabulous she is super helpful & is very welcoming nothing is too much trouble
Greatly Appreciated
Gwenda Hussey

Terry and Becky offered superb customer service. They were very helpful, informative and did it all with a smile.

Grantham ..
Seamless seamstress and lady on dry cleaning.. excellent friendly and uber efficient service.
As ALWAYS!
Thanks ladies
Chris Clifford

Paula gave first class service, and sorted me out with my jeans there and then. Would highly recommend using Paula and she is such a friendly face!

James, working at Johnson in Waitrose, Salisbury couldn’t have been more thoughtful. I arrived to deliver some dry cleaning in a somewhat frazzled state. Even though he was clearly up to his neck in other peoples garments that obviously needed sorting, he took time out to listen to me tell the story of the distressing event that had just taken place. He kindly suggested, that based on what I had just told him, I deserved to have the item cleaned for free. This generous offer put a smile back on my face and turned my difficult day around.
Empowering front-line employees to use their judgement and initiative to delight customers is an excellent policy. A win-win for all involved.

I went in to get a suit jacket and waistcoat ironed and the lady there was so kind. She did it for me in 10 minutes and it was free of charge!!

Staff always very helpful and friendly when visiting Lancaster branch.

The two ladies Mandy & Angie are simply magic. They saved my beloved Ferrari top and aside from just changing the zip, they repaired it where I didn’t even know it was coming apart. I’m sooo happy as it’s a long way to Italy to get a new top. This is the level of service that brings such joy. Will definitely be bringing more alterations and repairs and cleaning into them . Thank you so much Angie and Mandy.

After breaking my only shed key, I was panicking about getting it sorted so called upon Johnsons in Huddersfield to see if they could help me in replacing this.

I couldn’t pronounce the name of the lovely lady who served me as I was massively tongue-tied but she couldn’t do enough to help!

I left the broken key with her and she text me a couple of hours later to say that she’d sorted a replacement so went to pay and collect. It was absolutely perfect and I walked away a happy customer knowing I could still access my shed.

To see negative reviews on here from some people blows my mind as Laniyana honestly couldn’t do any more and dealt with the line of other customers, superbly and is an absolute credit to the company.

I honestly couldn’t recommend them enough.

Craig & Amy in the Wetherby branch always give fantastic service with a smile. Whether I'm dropping off my parcels for Evri & DPD or bringing in the dry cleaning, they're helpful, friendly and brighten up my day!

Sent two pairs of trousers in to be dry cleaned. A little suspicious at first regarding the same day service. Later on the same day, received a message to collect. Trousers were more dirty than before! A strange brown mark has appeared on them - without enough time to take them elsewhere now before my event. Now I need to find an emergency outfit. Very unimpressed for £22, you’re not even fulfilling your purpose.

Super job altering the cuffs of my winter jacket by the lady seamstress at the Chorley, Lancs Branch yesterday. Very nice, neat professional tidy work, just the result I was looking for. Very quickly done within a couple of hours and at a fair price.
I can't recall her name but she's standing in at present for the permanent branch seamstress. Worthy of praise in her own right. Thank you

Rachel made my day today with a simple, but vital, change to the return package machine that has taken the stress out of waving your QR code around trying to get the scanner to pick it up. Lovely friendly lady, I started my day with a smile and a laugh thanks to her.