Jolee Tablecloths Reviews 

246
•
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

I ordered some napkins and they made a small mistake in the quantity ordered. However, they could not have been quicker and more accommodating to correct the mistake and make sure I was happy with my... Toon meer

Beoordeeld met 5 van de 5 sterren

In these modern times when the big online retailers make it so easy to buy mass produced garbage made on the other side of the world, it's a joy to discover a genuine family-run tablecloth manufacture... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

My first time purchasing. I live in the USA. Item came not as described. I ordered oilcloth, got cheap vinyl (available at Amazon for cheap.)Product dirty, packaging filthy. Unusable. No apology or re... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Not only are we completely satisfied with your product ( Grey/ Blue/ Pink oil tablecloth ) but your customer service is definetly 100% +. Entirely our fault we measured in inches and ordered in cm,... Toon meer

Bedrijfsgegevens

  1. Decoratie- en interieurwinkel

Informatie afkomstig van verschillende externe bronnen

Jolee Tablecloths are one of the leading suppliers in the UK of Oilcloth, PVC Vinyl and Table Protectors. Based in the heart of East Devon we are open to the public or orders can be made via our website. With over 400 ranges of Wipe Clean Tablecloths in stock there is certain to be something here for everyone. We now also stock curtain and upholstery fabrics. Any issues with your order, just give us a call on 01392 444 208 or drop us an e-mail on hello@joleetablecloths.co.uk We take customer feedback incredibly seriously, if you have any issues with your order please give us the chance to rectify it before leaving feedback. Lee, Joanne and the team at Jolee


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

246 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(246)

12 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I ordered some napkins and they made a…

I ordered some napkins and they made a small mistake in the quantity ordered. However, they could not have been quicker and more accommodating to correct the mistake and make sure I was happy with my order (even though I had initially ordered the wrong colour). Fantastic customer service and well made napkins.

31 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered a linen tablecloth from Jolee…

I ordered a linen tablecloth from Jolee Tablecloths but when it arrived I was very disappointed with the quality of the linen. The tablecloth had lots of prominent slubs in it, which made it look old and tatty. When I went to return it, I discovered that this wasn’t possible because it had been made to order. I spoke to them and they insisted that slubs are just a feature of 100% linen and are completely normal. I don’t accept this because I have three 100% linen dresses which I’ve had for several years and none of them have slubs in them. They’ve also been through the wash multiple times and still look pristine.
The tablecloth wasn’t cheap (£102) but I’ve had to write the money off as Jolee Tablecloths weren’t prepared to offer me a refund. I wouldn’t use them again because it’s not possible to see the quality of the product before you buy when you buy online.

18 juni 2026
Review zonder uitnodiging
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Antwoord van Jolee Tablecloths

Hi Anne, thank you for your review. It is always disappointing receiving a negative review such as this. You and I spoke on our live chat and you stated you weren't happy that there were slubs in the fabric. I advised that this is a prevalent feature of 100% linen fabric. I sent you a few links advising that slubs were a feature of 100% linen. Unfortunately you di not agree with my explanation despite showing evidence that is was not a fault in the fabric.
As with all our fabrics we offer free samples which our records show you did not take.
I did offer you some matching 100% linen napkins as a goodwill gesture which you declined. Unfortunately as the product was not faulty I could not accept the return. Kind regards, Lee

Beoordeeld met 5 van de 5 sterren

Absolutely delighted!

I was delighted with the bespoke outdoor table cloth that was made for me! It looks great and is beautifully finished. Service was quick too and I was kept well informed of my delivery progress. Thanks so much

28 mei 2026
Review zonder uitnodiging
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Antwoord van Jolee Tablecloths

Thanks so much for your lovely review. So glad you loved your order. Kind regards, Lee

Beoordeeld met 3 van de 5 sterren

Poor customer service product knowledge

I ordered (#000187580) a Bergen duck egg apron and before doing so specifically checked with customer service that the neck strap/tape would be grey as displayed in the web site illustration. I was categorically assured that it was. The apron arrived today and the neck tape is white! Although the delivery and product itself are good I am still very frustrated that customer service appear to have no product knowledge. Please sort it out Jolee!

Review on 22 May and reply on 13 June is not very good! We had to start using the apron so I doubt Jolee will want it back. How about a free replacement as a goodwill gesture and to make up for the two fold poor service?

Edit: Thank you Jolee. Free replacement arrived today and very satisfactory.

22 mei 2026
Review zonder uitnodiging
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Antwoord van Jolee Tablecloths

EDIT:
Hi there, it's very disappointing that you have changed a 3 star review to a 1 star review before we have had an opportunity to resolve the issue. We do not use Trustpilot as a means of collecting reviews. We use Google hence why this page is not regularly monitored. We are a small family business (4 of us in total) my email tomorrow would have been to offer a new apron as I suspected you will have used it. Please email hello@joleetablecloths.co.uk (I cannot see your contact details here) and the team will sort that for you. Regards, Lee



Hi there, so very sorry to hear this. I will ensure this will be addressed with the team. We can arrange to get the apron back and get it replaced free of charge if you would like. Please accept my apologies again. Regards, Lee

Beoordeeld met 5 van de 5 sterren

Fantastic ordering experience and quick…

Fantastic ordering experience and quick international shipping! Kind and responsive staff, easy invoicing and quick to ship. High quality materials at a competitive price. Recommend and would reorder again! A+

2 maart 2026
Review zonder uitnodiging
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Antwoord van Jolee Tablecloths

Thanks so much! What a lovely review. We really do appreciate it. Kind regards, Lee

Beoordeeld met 5 van de 5 sterren

Short notice order

We recently needed a set of new tablecloths for our café at very short notice ahead of a busy event. From the first enquiry through to delivery, the team went above and beyond to help us.

They pulled out all the stops to make sure we received exactly what we needed in time, and the communication throughout was excellent. It’s rare to find suppliers who are this responsive and willing to help when timelines are tight.

The tablecloths look fantastic and have really lifted the look of the café.

Thank you again for such great service – we wouldn’t hesitate to recommend you.

14 maart 2026
Review zonder uitnodiging
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Antwoord van Jolee Tablecloths

Hi Bob, as a long standing customer it is always our pleasure. Let's hope you guys have a great summer season. Regards, Lee

Beoordeeld met 5 van de 5 sterren

Great company, lovely tablecloths

I ordered a pvc tablecloth and it was cut perfectly to the size I wanted and it looks fabulous! I was really impressed with the choice, ease of ordering and delivery (it arrived really quickly). A great company that I will definitely use again and would recommend!

19 februari 2026
Review zonder uitnodiging
Logo Jolee Tablecloths

Antwoord van Jolee Tablecloths

Many thanks Barry for your incredibly kind words, it really does mean a lot to us. Regards, Lee

Beoordeeld met 5 van de 5 sterren

Lovely tablecloth, excellent customer service

We received a lovely tablecloth in the print we wanted, but the colour was different to the one I had selected. I informed customer service and they arranged for the tablecloth in the correct colour to be sent out immediately (bearing in mind it's Christmas and super busy) - and they let me keep the other one too. Really friendly and helpful. I'll definitely use them again.

22 december 2025
Review zonder uitnodiging
Logo Jolee Tablecloths

Antwoord van Jolee Tablecloths

Thanks! We really appreciate such a lovely review, Regards, Lee

Beoordeeld met 5 van de 5 sterren

Great Service

I was very impressed with the experience of dealing with Jolee. An error in the order was quickly rectified in a most professional manner. A great product from a super small company. Well done - I wouldn't hesitate to use them again.

15 december 2025
Review zonder uitnodiging
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Antwoord van Jolee Tablecloths

Thanks Stephen, glad we got it all resolved for you. Regards, Lee

Beoordeeld met 5 van de 5 sterren

What astonishing customer service

What astonishing customer service! One week before Christmas 2025, I ordered a bespoke tablecloth, which arrived exactly 24 hours after I'd placed the order! It's beautiful, very well made and I can't recommend this company highly enough. Brilliant

19 december 2025
Review zonder uitnodiging
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Antwoord van Jolee Tablecloths

Thanks Heather for leaving such a lovely review. Have a great Xmas and New Year. Kindest regards, Lee

Beoordeeld met 5 van de 5 sterren

In these modern times when the big…

In these modern times when the big online retailers make it so easy to buy mass produced garbage made on the other side of the world, it's a joy to discover a genuine family-run tablecloth manufacturer based right here in England. Jolee tablecloths will make your tablecloth made to measure, and they didn't disappoint. I bought a cream, cotton tablecloth which arrived quickly. The quality is excellent, both the cloth and the stitching. I strongly recommend Jolee Tablecloths. 5 stars.

22 november 2025
Review zonder uitnodiging
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Antwoord van Jolee Tablecloths

Debs, that is such a lovely review! Thankyou so much for your lovely words. Kind regards, Lee

Beoordeeld met 5 van de 5 sterren

Great tablecloth

Excellent quality of material, well made and the colour pattern was perfect. Really easy to order and I was kept informed about my shipment. Delivery was really speedy. I would definitely recommend.

17 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent quality, excellent service.

Very quick and responsive communication from company with my query for additional hemming work. Incredibly quick with the finished product and arrived next day as promised in rolled up package. The tablecloth looks wonderful and excellent quality.

17 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, brilliant product and fast delivery. I'm really happy with my round table vinyl table cover. Looks amazing and fits perfectly!

8 oktober 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Longer delivery than expected

I ordered the wrong shape tablecloth but customer services were very helpful and changed it. I said I needed it for Friday (this was Monday morning), and they assured me I'd have it on Thursday. Tablecloth arrived on Saturday! I didn't expect a heavy duty cotton, but was surprised how thin the material was and it and the napkins weren't finished very well, with lots of loose threads. I don't think I'd order the cotton tablecloth from them again. If you need for a specific day, order well ahead of time.

23 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Could not recommend enough

Could not recommend enough! I ordered samples and they came within a week. I then was confused on selecting sizes as my oval table is a strange shape. I rang the customer service number and they could not of been more helpful with sizes and even helped me measure my table on the phone and told me I could customise the width. It was delivered in a few days and I love the look and feel of the oil cloth. Very reasonable priced for the quality! Will be back to purchase in the future and recommend to friends.

13 september 2025
Review zonder uitnodiging

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