I couldn't find the product I wanted on their website so emailed a photo of the label of the item I already had to customer services. I received a quick response with a link which took me straight to... Toon meer
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Lees wat reviewers zeggen
Have always loved Julian Charles - have bought their bedding and occasionally curtains since their Rectella days. The latest batch (Melody Silver bedding) arrived quickly and is of great quality
Buy at your own risk my order is still missing for the past 2 weeks . They don't reply emails on time , no customer service number. I had to contact the bank to reimburse my money and now they are fi... Toon meer
Bedrijf heeft geantwoord
I really liked the bed linen when it arrived. It was well represented in the online picture. Great quality and the price was extremely good. The company communicated well, the ordering process was s... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The Heart Of Your Home Since 1947. Over this time, we have evolved from a small Lancashire business manufacturing ready-made curtains to a multi-channel retailer. We offer a wide range of beautifully made soft furnishings, including quality bedding, ready-made curtains, luxury duvets and home accessories. Today we have over 80 stores and concessions right across the UK, from standalone Julian Charles stores in Llandudno and Livingston to concessions in outlets such as Boundary Mill and leading garden centres.
Contactgegevens
Verenigd Koninkrijk
- cs@juliancharles.co.uk
- www.juliancharles.co.uk
Discover our latest deals and offers!
4,5
Uitstekend
10K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to order,delivery on time,great
12 oktober 2026
Quick delivery and amazing quality
12 oktober 2026
Excellent quality and arrived on time
Parcel arrived as promised
Excellent quality bedding which feels luxurious
Will certainly order from Julian Charles Home again
12 oktober 2026
Delivered on time and having bought…
Delivered on time and having bought this item before, because it doesn't need ironing
5 oktober 2026
Super longed out delivery time for a…
Super longed out delivery time for a couple of chair cushions. Probably wouldn’t order again based off that.
5 oktober 2026
Antwoord van Julian Charles Home
Hello, we are so sorry to hear you are not happy with the delivery of your order. I can see your order was delivered within our predicted 7 working days. We appreciate your feedback and this will be passed on to the relevant teams. Please let us know if we can be of any further assistance. Julian Charles Customer Care.
The lady in Llandudno shop (vicky) was…
The lady in Llandudno shop (vicky) was so helpful.
10 oktober 2026
Good quality bedding
Ordering was quick and easy, the price was reasonable. The experience was only let down by the delivery courier, who twice promised evening time slots and then failed to deliver.
5 oktober 2026
Although the quality was acceptable
Although the quality was acceptable, the items were not as described as in the advertisement. However, I have to commend customer services for a rapid response and the refund was quickly returned
5 oktober 2026
Antwoord van Julian Charles Home
Hello, we are so sorry to hear you had an issue with your recent order. We appreciate your feedback and this will be passed on to our product and quality teams. Please let us know if we can be of any further assistance. Julian Charles Customer Care.
Ordered full bed set
Ordered full bed set, very pleased with good quality and arrived within a week of order
12 oktober 2026
Try easy process from start to finish…
Try easy process from start to finish and quick delivery, very pleased with the quality
12 oktober 2026
Recommended by a friend these are…
Recommended by a friend these are gorgeous and was lovely
5 oktober 2026
easy to order and delivery came quickly
5 oktober 2026
Ordered new bedding at a great price in…
Ordered new bedding at a great price in the sale, which arrived well packaged and quickly. It is good quality and I can’t wait to use it, thank you.
9 oktober 2026
Buy at your own risk
Buy at your own risk my order is still missing for the past 2 weeks . They don't reply emails on time , no customer service number. I had to contact the bank to reimburse my money and now they are fighting to get it back from my bank .Poor customer service with no apology. They use Evri couriers , i lost both my tie backs and my refund , will never buy anything from Julian Charles again. Switch to Dunelms best quality and excellent customer service.
13 oktober 2026
Review zonder uitnodiging
Antwoord van Julian Charles Home
Hello, we are so sorry to hear you have had an issue with the delivery of your order. I can see you have raised a charge back with your bank. We have submitted any information we have to the bank. This will now be dealt with between yourself and the bank as we are unable to process a refund whilst this is ongoing. Julian Charles Customer Care.
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