I couldn't find the product I wanted on their website so emailed a photo of the label of the item I already had to customer services. I received a quick response with a link which took me straight to... Toon meer
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Buy at your own risk my order is still missing for the past 2 weeks . They don't reply emails on time , no customer service number. I had to contact the bank to reimburse my money and now they are fi... Toon meer
Bedrijf heeft geantwoord
Have always loved Julian Charles - have bought their bedding and occasionally curtains since their Rectella days. The latest batch (Melody Silver bedding) arrived quickly and is of great quality
I ordered the 400 thread count white flat cotton sheet. It arrived quickly and did not disappoint. The quality is superb and the sheet has a soft silky feel. I would recommend this to anyone searching... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The Heart Of Your Home Since 1947. Over this time, we have evolved from a small Lancashire business manufacturing ready-made curtains to a multi-channel retailer. We offer a wide range of beautifully made soft furnishings, including quality bedding, ready-made curtains, luxury duvets and home accessories. Today we have over 80 stores and concessions right across the UK, from standalone Julian Charles stores in Llandudno and Livingston to concessions in outlets such as Boundary Mill and leading garden centres.
Contactgegevens
Verenigd Koninkrijk
- cs@juliancharles.co.uk
- www.juliancharles.co.uk
Discover our latest deals and offers!
4,5
Uitstekend
10K reviews
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Heeft 99% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Quality bedding
Lovely product, speedy delivery.
I have bought from them before love their bedding.
7 oktober 2026
Excellent service from Julian Charles…
Excellent service from Julian Charles Home. Great quality products, good value for money, and a smooth shopping experience. Highly recommended!
7 oktober 2026
Antwoord van Julian Charles Home
Hello, we are so sorry to hear you have still not received your order. Please email cs@juliancharles.co.uk with your order information so we can look into this further for you. Julian Charles Customer Care.
The duvet set is lovely
The duvet set is lovely. I'm really pleased with it.
The Comms from the courier firm were inaccurate but the package arrived safely in the end.
7 oktober 2026
Latest purchase
Order very easy to place, good prices and confirmation quickly received and regular updates regarding delivery which was swift and precisely as advised.
I have found Julian Charles products to be really good quality.
5 oktober 2026
I made an order on 30 September
I made an order on 30 September, today is 11 October and my products still haven't arrived.
30 september 2026
Antwoord van Julian Charles Home
Hello, we are so sorry to hear there has been an issue with the delivery of your order. I can now see we have issued you a replacement to be sent out from the warehouse as soon as possible. Please let me know if we can be of any further assistance. Julian Charles Customer Care.
Pure quality i absolutely love them
7 oktober 2026
Excellent service
Excellent service. Received my duvet in speedy time. I am absolutely loving this duvet it is light and very warm. Good value for money too.
7 oktober 2026
Great quality
The duvet cover is great quality very cosy and excellent value, the online ordering process was easy and delivered on time .
5 oktober 2026
I really liked the bed linen when it…
I really liked the bed linen when it arrived. It was well represented in the online picture. Great quality and the price was extremely good. The company communicated well, the ordering process was straightforward and the items arrived within days of placing the order. An all round positive experience. Thank you 😊
7 oktober 2026
The quality of the bedding I ordered is…
The quality of the bedding I ordered is really good.
7 oktober 2026
GREAT QUALITY
Very pleased with the qualify of the duvet sets ordered.
The delivery was on time.
Would definitely be ordering agaim in future from julian Charles!
29 september 2026
The paisley chambray blue bed set
I bought the paisley chambray blue jacquard bed set. It is absolutely beautiful quality and makes my bed look and feel like I'm in a luxurious hotel.
6 oktober 2026
Sent 4 cushions back to you.
Sent 4 cushions back to you.
I have not heard word, have you received them? Where is my refund?
Please sort it!
29 september 2026
Antwoord van Julian Charles Home
Hello, we are so sorry to hear that you have not received a refund for your return. I can see this has been processed for you and the amount will be refunded to your original payment method within 3-5 working days. Please let me know if we can be of any further assistance. Julian Charles Customer Care.
Dont buy rugs from this Company
Dont buy rugs from this Company, you cant return it to the shop if you change your mind, they dont have a telephone even their head office is unabtainable, they have no process in the returns portal for rugs to assist in any manner amswering e mails. Total sham of a Company
29 september 2026
Antwoord van Julian Charles Home
Hello, we are so sorry to hear you have had an issue with returning your rug. I can see this issue has now been resolved and we have helped to arrange a collection for this item. Please let us know if we can be of any further assistance. Julian Charles Customer Care.
Great products Great prices
Great products Great prices . Very happy with my items .delivery even better no hassles here im very happy 😊
29 september 2026
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