We have been using KB Packaging for many years and they never disappoint. Their response times are excellent and the service is always efficient, reliable and prompt. They regularly provide same-day... Toon meer
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Lees wat reviewers zeggen
Purchase roll of small bubble wrap as instructed online for collection but could not complete the order without paying for delivery When we contacted you we were told delivery payment would be refund... Toon meer
Friendly and quick service for a small order as a private individual. Ordered and collected within a couple of hours. Would be great if you could offere mixed pack of different sized boxes for custome... Toon meer
Bedrijf heeft geantwoord
We've been buying packaging from KB for a number of years and always found their products, service and pricing are second to none. We wouldn't consider using anyone else!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
KB Packaging have over 40 years of experience within the packaging industry. Our goal is to make packaging one less thing for your business to worry about, through innovative packaging ideas and solutions, to the latest in packaging products and technologies. Our East Midlands HQ's means we can keep your supply chain efficient with regular deliveries, access to key transportation routes, and a dedicated team of packaging experts and account managers. We are partnered with eCommerce, logistics, 3PL, distribution centres, and supply chain networks, providing packaging support to overcome packaging challenges. Always making packaging one less thing to worry about...
Contactgegevens
Quarry Hill Industrial Estate, DE7 4RA, Ilkeston, Verenigd Koninkrijk
- 0115 944 1600
- info@kbpackaging.com
- www.kbpackaging.com
4,7
Uitstekend
62 reviews
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Antwoord van KB Packaging
Hi Rosemary,
Thank you for your review.
We are really pleased you have had such a positive experience and are happy with your product.
We look forward to helping you with your packaging in the future.
Thank you.
KB Packaging and the team.
Excellent service and product
14 december 2023
Review zonder uitnodiging
Antwoord van KB Packaging
Hi Tony,
Thank you for your review, we are really pleased you have had such a positive experience.
We look forward to helping you again with your packaging needs soon.
Thank you,
KB Packaging and The Team.
Fast and efficient service and a great…
Fast and efficient service and a great New Customer experience.
31 oktober 2023
Review zonder uitnodiging
Antwoord van KB Packaging
Hi David, we are pleased you have had such a positive experience with us. Thank you for your feedback, and we look forward to helping you again soon.
Thank you
The KB Packaging Team
Fast delivery of samples.
Fast delivery of samples.
Fast delivery of order and very helpful customer services.
13 oktober 2023
Antwoord van KB Packaging
Hi Marc,
Thank you for your review, we are pleased you are happy with the service you received and have had such a positive experience.
We look forward to helping you again soon with your packaging needs.
Thank you.
KB Packaging and The Team.
Excellent service and the order was…
Excellent service and the order was delivered on time.
3 oktober 2023
Antwoord van KB Packaging
Hi Chris,
We are pleased you are happy with the service you have received.
We look forward to working with you again in the near future, and helping with your packaging requirements.
Thank you.
KB Packaging and The Team.
Antwoord van KB Packaging
Hi Yoel,
Thank you for taking the time to leave us a review. We are really pleased you had such a positive experience and are happy with the service you have received.
We look forward to helping you again in the near future.
Thank you.
KB Packaging and The Team
Helpful Service
Very prompt delivery. Good service and precise information over the phone.
6 september 2023
Antwoord van KB Packaging
Hi Brett,
Thank you for the review. We are really pleased you have had a positive experience and are happy with the service you received.
We look forward to helping you with your packaging requirements again soon.
KB Packaging and The Team.
Extremely good service once again
Extremely good service once again.
Thoroughly recommend as a company for all your packaging needs
30 augustus 2023
Antwoord van KB Packaging
Hi Apollina,
Thank you for your review, we are really pleased you are so happy with our service and have had such a positive experience.
We look forward to helping you again soon with your packaging needs.
KB Packaging and The Team
All good.
Website a bit tricky, just awaiting refund for delivery ordered by mistake. Apart from that all good. The young lady at collection very polite and helpful.
31 augustus 2023
Antwoord van KB Packaging
Hi John,
We are sorry to hear you found the website a little difficult to navigate, we are continuously working on ways to improve the customer experience through our digital platforms.
Thank you for the review and we are pleased your overall experience was a positive one!
We look forward to helping you with your packaging needs again soon.
Thank you.
KB Packaging and The Team.
Excellent service, highly recommended
Very quick delivery, excellent product, happy customer, will use again!
8 augustus 2023
Antwoord van KB Packaging
Hi Mark, thank you for your review, we are pleased you are happy with the service and product. We look forward to helping you with your packaging again soon.
Thank you
KB Packaging and the Team.
Ordered online easily
Ordered online easily. Used the online chat system to check when goods would be available for collection. All went very smoothly.
13 augustus 2023
Antwoord van KB Packaging
Hi Mike, we are pleased you have had such a positive and straightforward experience with our service. Thank you for your feedback, and we look forward to helping you again soon.
Thank you
The KB Packaging Team
Purchasing boxes for removal
I would have given you a 5* if there had not been online issues with my small order for 10x boxes which cost £15+vat and you wanted to charge me £250 for delivery +vat taken my order over £300.
However, I rang and spoke to a nice girl who sorted everything out, placed my order for me and stayed on line until everything was confirmed. The nice man at the collection station loaded the boxes into my car and was really pleasant natured and very polite. So all in all, 5* for staff and 4* for the silly computer. Boxes are great! Thank you
14 augustus 2023
Review zonder uitnodiging
Antwoord van KB Packaging
Thank you for the positive review, apologies for the issues with the website, glad your issue was sorted.
Kind Regards,
The KB Packaging Team
Excellent price & the order arrived the…
Excellent price & the order arrived the same day
2 augustus 2023
Antwoord van KB Packaging
Hi Caleb, we are pleased you have had such a positive experience with us. Thank you for your feedback, and we look forward to helping you again soon.
Thank you
The KB Packaging Team
ex quality and service
3 juli 2023
Antwoord van KB Packaging
Hi Nicola, we are pleased you have had such a positive experience with us. Thank you for your feedback, and we look forward to helping you again soon.
Thank you
The KB Packaging Team
Excellent customer service
Excellent customer service. Knowledgable staff and products in stock and collectable the same day.
10 juli 2023
Review zonder uitnodiging
Antwoord van KB Packaging
Hi Elaine, thank you for taking the time to leave your review, it is always great to hear our team have provided such great service and this has been fed back to the team, we are really pleased you are happy with service and products. We look forward to helping you again soon.
very good service.
12 juni 2023
Antwoord van KB Packaging
Hi, thank you for your feedback, we are always happy to know our team are providing an excellent service to our customers. We look forward to helping you with your packaging requirements again soon.
Very easy to order and collect.
Very easy to order and collect.
Staff at the depot was friendly and helpful as was the member of the sales team I spoke to.
Thanks very much
5 mei 2023
Review zonder uitnodiging
Antwoord van KB Packaging
Hello, thank you so much for your feedback. We are happy you had such a positive experience. We look forward to helping you again in the future, have a fantastic bank holiday weekend. The KB Packaging Team.
Purchase roll of small bubble wrap as…
Purchase roll of small bubble wrap as instructed online for collection but could not complete the order without paying for delivery When we contacted you we were told delivery payment would be refunded
The refund was in the form of a credit note ? Product was fine
6 februari 2023
Antwoord van KB Packaging
Hi Mary, thank you for your review, we are pleased you have had a great experience and are happy with our products. We look forward to providing you with more packaging solutions soon.
Appalling collection service
Appalling collection service! Placed click & collect order to be waiting over 30mins at the collection bay!!!
Made me late for work!
Will not use again…
2 februari 2023
Review zonder uitnodiging
Antwoord van KB Packaging
Hello Jay, we would like to apologise for the experience you had. Unfortunately it was a technical fault with the web system, this is not something that happens often with the processing online.
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