Kedel Reviews 38

Placed an order and was told it would be dispatched mid-week. The following week arrived, chased up and was told it was held up due to lack of stock but would be delivered the following Monday am. Never arrived, chased again and was told still no stock of part of order - even though it was supposedly on way.
We carry out a lot of hard landscaping work and were looking forward to using Kedel. Very disappointing, won't be wasting our time again.

Telephoned this sham of a company,2/10/25. For a quote for plastic wood. To make a garden gate/ door. (Approximate cost between 3 & 4 hundred pounds) gave the woman my requirements and dimensions, she promised to email the pice to me. After not hearing anything, I emailed PM 3/10/25. To enquire about the quote, had a return email to say that they would get back to me. Still waiting? How do they do business, if they can’t even respond to customers? AVOID, idiots!

Plastic lumbar of assorted sizes, delivered promptly by a very helpful delivery agent. Perfect for external use in exposed conditions.

Ordered plastic lumber the quality is excellent very happy. Delivery was also very quick, ordered on the sunday, it arrived at my door wednesday. will be using again.

Fine product (I now have 4 raised beds) but the first one received was the incorrect size. When the right dimension was delivered the driver was unable to take the wrong one away despite it being carefully wrapped and labelled as he had not received the instructions to do so. This meant another visit - all rather cumbersome.

First order great. Second order not good. It has now been sorted after a phone call, several emails and a wasted day off. Mistakes happen, it's a sign of a good company how quickly they are sorted. I may place a third order hopefully better next time

excellent product.
I had 4 separate orders. The last one did not arrive. I was so busy, I did not follow this up for about 6 weeks. Kedel did a thorough check and found it had not left. They sent it straight away and apologised.
That is great service.

First class experience. The hexagonal patio slabs were just what I need for the garden.

Helpful staff and prompt delivery of a good product.

easy use website, no issues.

Received a message to say my order of plastic wood was ready to collect, within days, not 3- 5 weeks it days on the website. I guess for most raw material orders that would be the case, plenty of stock in the yard. However they didnt have the colour I'd actually ordered but the very friendly lads in the yard sorted me out with an alternative, the project is complete and I'm happy with the product!

Great products, great service, great delivery - Thanks!

We ordered 2 benches for our orchard. The ordering process was straightforward and a confirmation email was received straight away. A delivery date was given and the benches arrived on time. They were well made.

Easy ordering, good advice, helpful service on the phone and on collection of goods.

Excellent service.

Quick delivery friendly,good product good price

Excellent product and communication, thank you. Regards Rob P.