Diygardenhomes Reviews 

41
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I am very happy with the service and the fireplace I bought. I was let down from another supplier and needed something quickly. This turned out very well as I was able to find a better fireplace at... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We ordered a large BBQ that unfortunately was delayed due to a supplier issue (which they were up front about with me from the beginning before purchase - that this could be an issue) It is a very pop... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic service! Communication just on point- something companies are lacking these days. Couldn’t recommend these guys enough- managed to help out with other parts of my garden project well out of... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Order was delayed by many months. Then was incomplete when arrived which was the wrong delivery date just lucky we where in. No instructions or fixings had to then wait for these to arrive. So a summe... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Tuinbouw leverancier
  2. ook in
  3. Tuin- en landschapsarchitect
  4. Tuincentrum

Geschreven door het bedrijf

We are a family-run business supplying everything outdoor luxury, from outdoor structures such as garden buildings and telescopic pool enclosures, to garden heaters and stoves. We value each and every person that we come into contact with, so even if you don't want to purchase anything but you want some help, let us know, and we'll see what we can do!


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

41 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,6

Alle reviews

(41)

31 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great product, great price and delivered at speed!

I am very happy with the service and the fireplace I bought. I was let down from another supplier and needed something quickly. This turned out very well as I was able to find a better fireplace at a xcheaper price than the previous company.

Whoever it was I spoke to on the phone was super friendly and helpful. I would highly recommend this place!

26 augustus 2026
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Antwoord van Diygardenhomes

Thank you so much for your great review!

I'm so pleased that you had a great experience with us, we always strive to provide our customers with the best shopping experience possible.

I hope you enjoy your Carron Knightsbridge Surround for years to come!

Thanks,

Robin (& DIY GH Team)

Beoordeeld met 4 van de 5 sterren

Communication was really good i had an…

Communication was really good i had an issue guy on other end of email sorted straight away.
Cheers dude

5 augustus 2026
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Antwoord van Diygardenhomes

Thanks for your great review!

I'm pleased we were able to resolve your issue, and that communication was good!

I hope you enjoy your Fire Bowl, and please let me know if there's ever anything else we can help with.

Many thanks,

Robin (& DIY GH Team)

Beoordeeld met 5 van de 5 sterren

Price was right

Price was right , delivery was right and I was kept informed of delivery what else do you want

5 augustus 2026
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Antwoord van Diygardenhomes

Thank you for the great review! We’re really pleased to hear you were happy with the price, delivery and communication throughout. We really appreciate your business and hope to help you again in the future!

Many thanks,

Robin (& DIY GH Team)

Beoordeeld met 5 van de 5 sterren

Great customer service

We ordered a large BBQ that unfortunately was delayed due to a supplier issue (which they were up front about with me from the beginning before purchase - that this could be an issue) It is a very popular unit. Whilst the delay was a little disappointing I have been hugely impressed with how this company (DIY Garden Homes) dealt with them and me. They kept me informed openly and honestly throughout the process and gave me updates on scheduled resupply and answered any questions I had along the way. I would be very happy to order anything from them again and to recommend them to anyone.

6 augustus 2026
Review zonder uitnodiging
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Antwoord van Diygardenhomes

Thank you so much for your lovely review! We really appreciate your patience and understanding regarding the supplier delay. We always aim to be as open and transparent as possible, so we’re delighted to hear that you felt well informed and supported throughout the process. Thank you again for choosing DIY Garden Homes, and we’d be very happy to help you again in the future!

Many thanks,

Robin (& DIY GH Team)

Beoordeeld met 5 van de 5 sterren

Excellent advice and support

Excellent advice and support. Fast delivery. Would fully recommend. Will shop here again

9 juli 2026
Review zonder uitnodiging
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Antwoord van Diygardenhomes

Thank you for your wonderful 5-star review!

We're delighted to hear that you were pleased with the advice and support you received, as well as our fast delivery. Your recommendation means a great deal to us, and we're thrilled to know you'll be shopping with us again.

We look forward to helping you with your next project, and let me know if there's ever anything else we can help with.

Many thanks,

Robin (& DIY GH Team)

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service! Communication just on point- something companies are lacking these days. Couldn’t recommend these guys enough- managed to help out with other parts of my garden project well out of their remit so would 100% recommend without a doubt!

8 juli 2026
Review zonder uitnodiging
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Antwoord van Diygardenhomes

Thank you so much for your amazing 5-star review!

We're delighted to hear that our communication and service stood out. It was an absolute pleasure working with you throughout, and we're so grateful for your kind words and recommendation.

We hope you enjoy your Cozze Pizza Oven, and that the rest of your pergola project goes well!

You know where to find me if you ever need anything else.


Many thanks,

Robin (& DIY GH Team)

Beoordeeld met 5 van de 5 sterren

Saltfire stove

Great service, stove arrived less than 2 full days after ordering,
Perfectly packaged and delivered by a thoughtful helpful driver.
Excellent service from start to finish. Thanks 🙏

1 juli 2026
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Antwoord van Diygardenhomes

Thank you so much for your fantastic review!

We're delighted to hear that your experience with us was excellent!

Thank you for choosing us, and we hope you enjoy your new Saltfire Stove for many years to come!

We're here if you ever need anything else.

Many thanks,

Robin (& DIY GH Team)

Beoordeeld met 4 van de 5 sterren

We placed our order which was very…

We placed our order which was very straightforward and the delivery came when it said it would, so overall very satisfactory

26 juni 2026
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Antwoord van Diygardenhomes

Thank you for your lovely review!

We're so pleased to hear that you found the ordering process straightforward and that your delivery arrived exactly when expected.

We really appreciate you taking the time to share your experience.

Please let me know if there's ever anything else we can help with.

Many thanks,

Robin (& DIY GH Team)

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, fast delivery and a lovely fire pit at the end of it.

15 juni 2026
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Antwoord van Diygardenhomes

Thank you for your wonderful 5-star review!

We're so pleased to hear that you were happy with our customer service and fast delivery. Most importantly, it's great to know you're enjoying your new BonFeu BonBowl Plus 80 with the BonPlancha Grill Ring!

We hope it brings you many memories and great food. Thank you for choosing us!

We're here if you ever need anything else.

Thanks,

Robin (& DIY GH Team)

Beoordeeld met 5 van de 5 sterren

Great and fast service from start to…

Great and fast service from start to finish - really helpful with some follow up questions and end result looks amazing

3 juni 2026
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Antwoord van Diygardenhomes

Thank you for your fantastic 5-star review!

We're delighted to hear that you were happy with the service and support you received throughout the process, and we're so happy you love the fireplace! The Schiedel Isokern 500 Garden Fireplace really does make a stunning addition to any garden!

Thank you for choosing us, and we hope you enjoy it for many years to come.

We're here if there's ever anything else we can help with.

Thanks,

Robin (& DIY GH Team)

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service from Robin who kept me up to date and informed from ordering, through delivery and very promptly liaised with the supplier to solve my problems too. Would recommend to anyone!

9 juni 2026
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Antwoord van Diygardenhomes

Thank you for your fantastic 5-star review!

We're delighted to hear that you had an excellent experience throughout your ordering journey, and we really appreciate your recommendation!

I hope you enjoy your Cozze G-800 Combo Grill. Thank you for choosing us, and we hope you have many great grilling experiences ahead!

We're here if you ever need anything else.

Many thanks,

Robin (& DIY GH Team)

Beoordeeld met 5 van de 5 sterren

Unbelievable Service

Unbelievable service from the first enquiry through to delivery. I couldn't have asked for any more. Incredible . Thank you.

3 juni 2026
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Antwoord van Diygardenhomes

Thank you so much for your wonderful review. We're absolutely delighted to hear that you're happy with the experience!

We hope you and the school enjoy the BonFeu fire bowls & accessories.

We're here if theres ever anything else we can help with.

Thanks,

Robin (& DIY GH Team)

Beoordeeld met 5 van de 5 sterren

Good communication and fast delivery

Good communication and fast delivery. Would definitely recommend for garden purchases

1 juni 2026
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Antwoord van Diygardenhomes

Thank you for your kind words and recommendation!

We're pleased to hear that you're happy with both our communication and delivery service.

We look forward to helping with any future garden projects you may have.


Many thanks,

Robin (& DIY GH Team)

Beoordeeld met 5 van de 5 sterren

Reasonable price and exceedingly fast delivery

Checked around the buy these lights for my driveway. Very few places had any in stock. Found cheaper prices but free next day delivery swayed me

7 mei 2026
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Antwoord van Diygardenhomes

Thank you for your fantastic review!

We're delighted to hear that our competitive pricing and free next-day delivery helped make your decision easier. We always strive to keep popular products in stock and get orders to our customers as quickly as possible.

We appreciate your support and hope you enjoy your new in-lite driveway lights!

Please let me know if theres ever anything else we can help with.


Many thanks,

Robin (& DIY GH Team)

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Super experience with Robin and customer follow up

14 mei 2026
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Antwoord van Diygardenhomes

Thank you for your wonderful review!

I'm so pleased to hear you had a great experience with us, and that I could add to your shopping experience!

I hope you and your family enjoy the Cozze Pizza Oven!

I'm here if you ever need anything else.

Many thanks,

Robin (& DIY GH Team)

Beoordeeld met 5 van de 5 sterren

Great Service & Producg

Easy to order and a speedy delivery, kept fully updated. The fireplace insert is perfect and just had fitted. Great service and product thank you.

2 mei 2026
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Antwoord van Diygardenhomes

Thank you for your wonderful review!

We're so pleased that you had an excellent experience with us, and that you're enjoying your Carron Victorian Fireplace!

If there's ever anything else you need help with, don't hesitate to get in touch!

Many thanks,

Robin (& DIY GH Team)

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service, going above and beyond to get the products we were after. Thank you Robin

22 april 2026
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Antwoord van Diygardenhomes

Thanks so much for your great review!

We hope you enjoy your in-lite Hyve 22 lights, and please let me know if there's ever anything else we can do to help.

Many thanks,

Robin (& DIY GH Team)

Beoordeeld met 5 van de 5 sterren

Fantastic customer service!

Great customer service and communication. Would definitely use again if needed.

10 april 2026
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Antwoord van Diygardenhomes

Thank you so much for your wonderful review!

We're so pleased to hear that you had a great experience with us, and hope that you enjoy your Stainless Steel MOODZ bowl.

If you ever have any questions or need anything else, we're here to help!

Many thanks,

Robin (& DIY GH Team)

Beoordeeld met 5 van de 5 sterren

Great looking barbecue great service…

Great looking barbecue great service and very quick delivery

7 april 2026
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Antwoord van Diygardenhomes

Thank you so much for your lovely review!

We're so pleased you're happy with the Buschbeck Verona BBQ, and hope you enjoy it for many years to come!

Please feel free to get in touch if there's ever anything else we can do to help.

Many thanks,

Robin (& DIY GH Team)

Beoordeeld met 5 van de 5 sterren

Good Quality products

Good Quality products - delivered quickly

24 maart 2026
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Antwoord van Diygardenhomes

Thanks for your 5* review!

We're so pleased to hear you're happy with your experience, and we hope you enjoy your BonFeu BonTino Chiminea!

Please let me know if there's ever anything else we can help with.

Many thanks,

Robin (& DIY GH Team)

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