Kerseys Solicitors Reviews 

172
•
TrustScore 3.5 uit 5

3,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have used the services of Kerseys for about four decades. I personally would not and have no reason to seek out any other solicitor

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Poor communication, advice & performance. Take an AGE to carry out the most simple of tasks-years to sort out the simplest of wills & straightforward conveyancing. Then give the wrong advice-a sim... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jenny Dawson ably supported by Claire Ryan facilitated the purchase of a dormer bungalow, quickly followed by the sale of our bungalow. They moved things along at a steady pace, helped us resolve issu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Disappointing experience with Kersey. Emails went unanswered, we had to chase repeatedly, and communication felt slow and unprofessional. We never understood how the fee was justified — it seemed like... Toon meer

Bedrijfsgegevens

  1. Advocaat
  2. Juridische dienstverlening

Geschreven door het bedrijf

Kerseys Solicitors are a leading law firm with a rich heritage of providing tailored commercial and private legal services to individuals, families and businesses. We are specialists in Commercial, HR Services, Family, Mediation, Probate and Trusts, Wills and Powers of Attorney, Dispute Resolution, Employment, Conveyancing. Kerseys Solicitors offer a flexible service, you can visit our web site to obtain an online quote for moving home, creating a Will or an LPA and use our free Online Family Tool to obtain guidance on your pathway and options to you. Visit our web site and chat with us or request a call back providing us with details of your availability and a preferred date and time to be contacted and we will do our best to meet your requirements. Not all lawyers are 9 to 5, we offer flexible pre-arranged telephone/virtual appointments to service your needs where we can.


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

172 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 75% van zijn negatieve reviews beantwoord

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3,4

Alle reviews

(172)

16 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

A firm you can trust

Have used Kersey's on a number of occasions and have always had excellent service. If you need a firm you can trust and to get the job done phone Kersey's you won't be disappointed.

19 augustus 2021
Review zonder uitnodiging
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Antwoord van Kerseys Solicitors

Dear George, Thank you for your 5 ⭐ review! We work hard to give the best service that we can and we appreciate such amazing feedback.

Beoordeeld met 5 van de 5 sterren

I've worked with Sharon at Kerseys on a…

I've worked with Sharon at Kerseys on a number of transactions and have always been really impressed with her responsiveness, flexibility and efficiency. I'd highly recommend her and Kerseys generally.

30 juli 2021
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Antwoord van Kerseys Solicitors

Thank you so much for a great 5 ⭐ review! We work hard to give the best service that we can and we appreciate feedback.

I will pass your positive comments and feedback to Sharon Livermore

Beoordeeld met 5 van de 5 sterren

Thank you Kerseys Solicitors !

Although the whole process of moving house took a long time to complete, with our purchaser losing his way at times, it was a chain of 6 houses with us at the back, Kerseys were excellent at helping us through to completion, thank you, Jane Riley and Kerseys

4 juli 2021
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Antwoord van Kerseys Solicitors

Thank you for your 5 ⭐ review! We work hard to provide the best service that we can and we appreciate such positive feedback.

I will pass your positive comments and feedback on to Jane and her team.

Beoordeeld met 5 van de 5 sterren

Great solicitors!

I can’t recommend Kerseys solicitors enough. We put them under pressure to complete our sale and purchase before the stamp duty holiday cut off and they did a fantastic job. Brian Smith and his assistant Karen Skene were friendly and knowledgable and we had every confidence in them. The whole thing went very smoothly despite a couple of hiccups

1 juli 2021
Review zonder uitnodiging
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Antwoord van Kerseys Solicitors

Thank you for your 5 ⭐ review! We work hard to provide the best service that we can and we appreciate such positive feedback.

I will pass your positive comments and feedback on to Brian and Karen.


Beoordeeld met 5 van de 5 sterren

We had a real roller coaster of ups and…

We had a real roller coaster of ups and downs with our move, losing out to the purchase of a plot and then ended up buying a nice period place. Our conveyancer, Brian Smith did an incredible job in pushing this through at very short notice ahead of the stamp duty deadline. I would not hesitate to use Brian again or recommend his services.

30 juni 2021
Review zonder uitnodiging
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Antwoord van Kerseys Solicitors

Thank you so much for a great 5 ⭐ review! We work hard to give the best service that we can and we appreciate such amazing feedback.

I will pass your positive comments and feedback on to Brian Smith.

Beoordeeld met 5 van de 5 sterren

Good experience buying a property

I have had a good experience buying a property with Kerseys' help. Brian was diligent, communicated clearly, and patiently answered my questions throughout the whole process. Highly recommended.

23 juni 2021
Review zonder uitnodiging
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Antwoord van Kerseys Solicitors

Hi Marc, thank you for your review and we are so pleased that you were happy with our level of communication.

I will pass your excellent comments on to Brian.

Many thanks

Beoordeeld met 5 van de 5 sterren

From the start to the end of our sale…

From the start to the end of our sale and purchase Edward Thomson was fantastic, we always had contact with him, and he informed us about everything from the start to completion.
I highly recommend Edward and would always return to him at Kerseys.

23 juni 2021
Review zonder uitnodiging
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Antwoord van Kerseys Solicitors

Hi Steven, we are so pleased that your experience with us was a smooth and enjoyable one. I shall pass on your comments to Edward for you.

Thank you!

Beoordeeld met 5 van de 5 sterren

Kerseys solicitors…

Our experience with Kerseys solicitors and in particular Edward has been fantastic. They have made the house buying process simple and easy to understand and made the process and smooth as possible. We would definitely recommend.

16 juni 2021
Review zonder uitnodiging
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Antwoord van Kerseys Solicitors

Hi Alana,

Thank you for your kind comments. We work hard to make things as simple as we can for clients and we are pleased that this is how you found your experience to be.

Beoordeeld met 5 van de 5 sterren

Great conveyancing service

Sharon was a great conveyancer. She was very thorough and diligent and responded at quickly as possible. She went above and beyond to ensure the purchase went through and provided realistic timelines.

7 juni 2021
Review zonder uitnodiging
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Antwoord van Kerseys Solicitors

Thank you, Taahira, we appreciate your feedback. We take pride in providing realistic time scheduling so we’re glad we could help.

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service . Great communication. Highly recommended kersery and Sharon was fab throughout

21 mei 2021
Review zonder uitnodiging
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Antwoord van Kerseys Solicitors

Hi Emma,

Thank you for your feedback. Communication is high important with us which is why we’re delighted to hear your thoughts.

Beoordeeld met 5 van de 5 sterren

Highly recommended

I was recommended Edward Thompson to help with my conveyancing and he didn't disappoint. Extremely responsive, answering most queries via email in a matter of minutes and knowledgeable, highly recommended.

30 april 2021
Review zonder uitnodiging
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Antwoord van Kerseys Solicitors

Thank you Nick, we’re glad we can help you out and thoroughly appreciate your feedback. Do not hesitate to get in touch in future.

Beoordeeld met 5 van de 5 sterren

Exceptional professional and caring service

I have used Brian Smith at Kerseys to act for me on two house moves so far and on both occasions the service exceeded my expectations.

My recent move had 3 chain breaks on both sides so was a fairly complex and disjointed affair and this is really when you need a great conveyancor. In our situation it was a relief to have Brian in the background as somebody I did not need to worry about as he always had the legal side in hand (even if that meant working outside normal times). His best quote was 'lunchtime' who does those...

It is also nice just to work with good people and Brian is a great guy who cares for his clients.

29 april 2021
Review zonder uitnodiging
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Antwoord van Kerseys Solicitors

Hi Martyn,

We’re grateful to receive your feedback and appreciate your review. We appreciate how complex affairs can be frustrating, so this is great to hear!

Beoordeeld met 5 van de 5 sterren

Edward was brilliant through the entire…

Edward was brilliant through the entire experience. A masterclass in customer service. I will be using his services again.

19 maart 2021
Review zonder uitnodiging
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Antwoord van Kerseys Solicitors

Thank you, James,

We are glad our customer experience specialism went above and beyond to help you. Thank you for your review.

Beoordeeld met 5 van de 5 sterren

Friendly and Efficient

Provided an efficient, fuss-free service in a friendly, professional manner.

19 maart 2021
Review zonder uitnodiging
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Antwoord van Kerseys Solicitors

Hi Steve,

We’re glad we can help and thank you for your feedback. Do not hesitate to contact us in future for another fuss-free service.

Beoordeeld met 5 van de 5 sterren

Good service

Dealt with purchase of property, impressed with service and communication.

12 maart 2021
Review zonder uitnodiging
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Antwoord van Kerseys Solicitors

Thank you for your review,

We’re delighted to hear your satisfied thoughts with us. Communication is highly prioritised with us, so it’s great to hear your feedback.

Beoordeeld met 5 van de 5 sterren

A very good experience during a very…

A very good experience during a very trying time. All went as smooth as it could considering. I would highly recommend using Amber at Kerseys if you need conveyancing.

8 maart 2021
Review zonder uitnodiging
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Antwoord van Kerseys Solicitors

Hi Marc,

It is a pleasure to hear your feedback and we’re grateful for your positive comments. For another smooth experience, contact us in future.

Beoordeeld met 5 van de 5 sterren

Outstanding service.

5 star rating from both myself and my husband for the professional work carried out by Brian Smith.
This is not the first time we have required Brian's expertise and have recommended him to family and friends.
This move again was made seem less which was very much appreciated.

5 maart 2021
Review zonder uitnodiging
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Antwoord van Kerseys Solicitors

Hi Vicky,

Thank you for your feedback. We’re glad to hear that we were recommended by family and friends, let us know if you need our expertise in future. We’d be more than happy to help.

Beoordeeld met 3 van de 5 sterren

Customer service not a priority

Used Kerseys for conveyancing. At times it felt that there was very little communication. It's all very well saying we'll notify you when there's anything to say but occasional updates in between are useful but this was not forthcoming.Overall an average rating covers it. Legal work appears to have been done satisfactorily but customer service is not a priority

4 maart 2021
Review zonder uitnodiging
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Antwoord van Kerseys Solicitors

We appreciate the time you have taken to leave us a review, however, we are disappointed you are unhappy. We would like to look into this further. Please feel free to get in touch with us so that we can investigate this further.

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