Kids Planet Day Nurseries Reviews 

200
TrustScore 3.5 uit 5

3,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

My child has attended Kids planet since a baby. We have had complaints about the way it has been run if every room they have been in. They are money grabbing, wanting extra fees off you all the time.... Toon meer

Beoordeeld met 1 van de 5 sterren

It is only hoped that the staff at Kids Planet Day Nursery in Sandbach are far more considerate to the young children who attend the Nursery than they are to the local residents. Their staff always... Toon meer

Beoordeeld met 5 van de 5 sterren

Our little girl has been in the Rising 3’s room at Kids Planet for the last year. They truly care for our daughter and invest so much time and effort into her development. She has grown and flourished... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have been parents at Audenshaw for the past 8 years, our eldest child joined when the nursery first opened, our youngest then joined in 2017 and both still attend the holiday club. We have had no... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Peuterschool

Geschreven door het bedrijf

Kids Planet Day Nurseries are an award-winning independent, family-led group of over 240 nurseries providing the highest standard of early years education and care. Each of our teams are committed to creating a unique, safe and secure environment where children are at the heart of everything we do, ensuring families feel secure and at home within our nurseries.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

200 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 54% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,5

Alle reviews

(200)

50 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Best around

We viewed many nurseries before visiting kids planet Waterfront, but when we walked around this one it felt right. The staff were attentive to children when they're upset, there seemed to be a focus on education whilst at nursery which I liked and I particularly liked the board that showed the children in each group and what they like/are interested in. I thought it showed great evidence of providing Individualised care and play for each child. My daughter is super shy and even after 6 months at a previous nursery, she was shy around the workers and barely spoke whilst there. It's a completely different story now; even after only starting a few weeks ago she is waving goodbye to her friends and workers at the end of the day, telling me about her activities, plus even asking to go to nursery on her days off! I'm so glad we found you. Thank you for all that you do.

12 september 2025
Review zonder uitnodiging
Logo Kids Planet Day Nurseries

Antwoord van Kids Planet Day Nurseries

Thank you so much for your wonderful feedback, Sophie. We’re delighted to hear that your daughter has settled in so well at Kids Planet Waterfront and is starting to thrive and enjoy her time with us. It’s fantastic to know that our team’s support is helping her gain confidence. We’re so glad you found a setting that feels right for your family and look forward to seeing her continue to grow and flourish with us!

Beoordeeld met 5 van de 5 sterren

Fantastic Nursery! Kids Planet Kidderminster

Our boy has only recently started at Kids Planet in Kidderminster, but the staff have been wonderful. They have been flexible and done everything they can to help him settle in and get used to the new environment. He is now starting to get his confidence and enjoying his time with his key worker. It’s only been a short time but you can see that the staff are there for the right reasons and look after the children really well. The Family app is really useful for reassurance and keeping us updated. Special mention to the manager Leanne, Mia, Sarah and the baby room team! - Thank you for being so kind and understanding and looking after our boy so well. We are looking forward to seeing him grow and learn at kids planet!

12 september 2025
Review zonder uitnodiging
Logo Kids Planet Day Nurseries

Antwoord van Kids Planet Day Nurseries

Thank you so much for your lovely feedback, Charlie. We’re thrilled to hear that your son is settling in well and gaining confidence at Kids Planet Kidderminster. It’s wonderful to know that the team, have made such a positive impact. We’re delighted that the Famly app is helping to keep you updated and reassured.
We look forward to supporting your little one as he continues to grow and learn with us!

Beoordeeld met 5 van de 5 sterren

Fantastic staff at time for twos

Fantastic staff at time for twos
Kids planet bromley

12 september 2025
Review zonder uitnodiging
Logo Kids Planet Day Nurseries

Antwoord van Kids Planet Day Nurseries

Thank you for your kind words, Miss Young. We’re delighted to hear that you’re happy with the team at Kids Planet Bromley, especially in our Time for Twos room. Your feedback means a lot to us, and we’ll be sure to pass this on to the staff!

Beoordeeld met 3 van de 5 sterren

We love the nursery and the staff but head office/ finance requires improvement

We love the nursery and the staff. However the finance side at head office is a nightmare. I don’t think we have ever had a bill that is correct. I also feel that there has been a lack of transparency with regards to costs and how the funding is used. We never get a break down of the bill unless we ask. I was told not many people ask for it but really think this should be done as standard procedure to improve communication and transparency.

12 september 2025
Review zonder uitnodiging
Logo Kids Planet Day Nurseries

Antwoord van Kids Planet Day Nurseries

Thank you for sharing your feedback, Hannah. We’re so pleased to hear that you and your child enjoy the nursery and the care provided by our staff. We do apologise for the challenges you’ve experienced with billing and communication from head office. Your comments regarding transparency and providing a clear breakdown of costs are noted, and we’ll be using this feedback to improve our processes going forward.
We really appreciate you taking the time to make us aware of your experience.

Beoordeeld met 5 van de 5 sterren

Kids Planet Waterfront

My toddler is so happy at this nursery! The setting is lovely and clean and laid out with loads of activities which help the children's development and imagination.
The staff at this nursery are the best! They debrief you every day at pick up about how your child has been and they regularly update the famly app also so you can check in.
The food they serve is so varied and fancy! My son eats so well there!
So glad I decided to send my son here!

12 september 2025
Review zonder uitnodiging
Logo Kids Planet Day Nurseries

Antwoord van Kids Planet Day Nurseries

Thank you so much for your wonderful review, Miriam. We’re thrilled to hear that your son is so happy at Kids Planet Waterfront and that you’re enjoying the updates through the Famly app.
It’s fantastic to hear that he’s enjoying the activities, the varied meals, and the care from our team. We really appreciate you taking the time to share your experience and are so glad you chose to join us!

Beoordeeld met 1 van de 5 sterren

Kids Planet have ruined our nursery!

Kids Planet took over my daughter’s nursery - what was once an incredible setting. Since the takeover things have declined terribly and it’s such a shame. Apart from sessions going up considerably in price, the whole dynamic with staff and the service is so different. The staff are brilliant and I can’t fault the care they give, but they look stressed and it’s sad. We have had massive issues sorting out the 30 hours funding for the new Sept term. Constantly promised the funding loop forms are being sent out and they aren’t causing unnecessary stress for the parents. This has gone on for several weeks! Head office use the excuse of having over 200 nurseries to manage, if you can’t manage them properly then don’t have so many! You make complaints and never hear back, you phone up and it’s always a “I don’t know I’ll get somebody to call you back” and they never do. It seems impossible to get anyone to take responsibility for concerns. What was once a beautiful nursery has had its reputation diminished because of this company.

3 september 2025
Review zonder uitnodiging
Logo Kids Planet Day Nurseries

Antwoord van Kids Planet Day Nurseries

Thank you for taking the time to share your feedback. I’m sorry to hear about the difficulties you’ve experienced and completely understand how frustrating this must feel. To ensure we can look into this fully and raise it with the right team, I’ve requested further information to confirm which setting this relates to.
Once we have this, we’ll work to address the concerns you’ve raised and ensure any issues are looked into appropriately. We appreciate you bringing this to our attention and thank you for your patience while we follow up.

Beoordeeld met 5 van de 5 sterren

Excellent care

Excellent care. Efdorts made to educate where possible. Food seems good. Staff attentive and kind.

3 september 2025
Review zonder uitnodiging
Logo Kids Planet Day Nurseries

Antwoord van Kids Planet Day Nurseries

Thank you for sharing your feedback, Rhys. We’re delighted to hear that your child feels happy and well cared for, and that our staff have been attentive and supportive. It’s wonderful to know that our focus on learning and nutritious meals is making a positive difference. Thank you again for taking the time to share your experience.

Beoordeeld met 1 van de 5 sterren

Kids planet coppull*

Kids planet coppull*

Didn’t really want to do this as I’ve used this nursery for nearly 7 years however, “early birds” in coppull has recently moved over to a bigger company called kids planet and I wanted to make this post incase anyone else sees the amazing reviews it’s gained over the last years and sends their babies there, I wouldn’t!

I have seen a massive change in the nursery since it changed to this company and their focus is now £ not the children. They have had countless opportunities to rectify issues and haven’t so I wanted to put a post on social media to make people aware that it is not the “home from home” it once was.

They have been letting Archie go without food / little food for months and months now, refused to let me take a pack lunch so I knew he was eating and continued to not offer him any alternatives to the cheap food they’re feeding. Staff giving false promises Archie coming home literally starving every day.

Haven’t had issues for years here but in the 6 months it’s gone massively down hill. Full of kids starting who are only just old enough to look after themselves.

Kids planet in general have awful reviews online but specifically the coppull one is now taking the same way as the rest of them.

A lot of mums on here so just a heads up!

2 september 2025
Review zonder uitnodiging
Logo Kids Planet Day Nurseries

Antwoord van Kids Planet Day Nurseries

Thank you for taking the time to share your feedback, Miss Molyneux. We are sorry to hear that your experience at our Coppull nursery did not meet your expectations.
At Kids Planet, the safety, wellbeing, and nutritional needs of every child are our priority. All children are provided with plenty of food each day, with alternatives offered if a child does not want the main option. We always aim to provide accurate updates to parents about what children have eaten.
We appreciate your feedback about Archie's meals and have worked with you to ensure he can bring a packed lunch if that best supports him. We are committed to listening to parents and taking steps to address concerns so that every child feels happy, supported, and cared for.
Thank you again for your review.

Beoordeeld met 5 van de 5 sterren

Amazing customer service team

31 juli 2025
Review zonder uitnodiging
Logo Kids Planet Day Nurseries

Antwoord van Kids Planet Day Nurseries

Thank you for updating your review, Osama. We’re delighted that your refund has now been successfully resolved and really appreciate your kind words.
We’re glad we could resolve this for you and thank you again for your patience throughout the process.

Beoordeeld met 5 van de 5 sterren

My child feels safe & happy at nursery…

My child feels safe & happy at nursery which this puts me at ease when I leave him there.

The staff are AMAZING - I couldn’t think of anywhere better to send my boy!

His confidence has grown & the activities he does each day are wonderful especially the outdoor play.

28 augustus 2025
Review zonder uitnodiging
Logo Kids Planet Day Nurseries

Antwoord van Kids Planet Day Nurseries

Thank you for your lovely review, Stacey. We’re so pleased to hear that your little one feels safe and happy at nursery, and that the activities and outdoor play are helping him grow in confidence. Our team loves supporting every child’s development and it’s wonderful to know this makes a difference for both you and your child. Thank you for sharing your experience.

Beoordeeld met 5 van de 5 sterren

Fantastic nursery in Halesowen

Kids Planet Halesowen is the best nursery in the area. Our daughter started her journey there in 2023 at 12 months old and she has thoroughly enjoyed every single day. The staff and management are amazing. They are genuinely caring, friendly and supportive in every way.
Everyday you know you leave your little one in good hands and safe environment. The nursery has a fantastic approach to child development. It provides many opportunities to learn new skills through play, exploration and social interaction. Variety of activities on offer help children to learn, be creative, confident but most importantly have fun at the same time. My daughter particularly likes the big outdoor space where she enjoys running, climbing, using mud kitchen, playing in the sand pit and many many great activities organised by staff on a daily basis (no matter the weather!).

Kids Planet Halesowen has a really family feel and our second daughter will be joining this „Family”soon.
I always recommend this nursery to anyone looking for childcare.

21 augustus 2025
Review zonder uitnodiging
Logo Kids Planet Day Nurseries

Antwoord van Kids Planet Day Nurseries

Thank you, Kasia. We’re delighted to hear that your daughter is enjoying every day at Kids Planet Halesowen and thriving in such a caring and supportive environment. It’s wonderful that she loves the outdoor space and all the activities, and we look forward to welcoming your second daughter soon.

Beoordeeld met 5 van de 5 sterren

A lovely nursery

My son has been at this nursery for over a year in the pre-school class. The staff are so friendly and I love how much they know my son and empower him to be himself.
They’ve helped support us with potty training and learning key skills ready for school and he always seems so happy when we collect him. He especially loves how much outside time he gets to do there.
Finding such a lovely nursery is so comforting as a working parent.

22 augustus 2025
Review zonder uitnodiging
Logo Kids Planet Day Nurseries

Antwoord van Kids Planet Day Nurseries

Thank you, Pip. We’re so pleased to hear that your son is thriving in the pre-school class and enjoying all the outdoor activities. It’s wonderful to know that the team has been supportive with key milestones and has helped him feel confident and happy each day.

Beoordeeld met 5 van de 5 sterren

Kids Planet Waterfront

My son has been going to kids planet nursery for a few months and I can honestly say they are amazing !! I have never had an issue at all, only good things to say about this nursery.

22 augustus 2025
Review zonder uitnodiging
Logo Kids Planet Day Nurseries

Antwoord van Kids Planet Day Nurseries

Thank you, Leah-Jade. We’re thrilled to hear that your son is enjoying his time at Kids Planet Waterfront and that you’ve had such a positive experience with the nursery.

Beoordeeld met 5 van de 5 sterren

Our daughter is new to the nursey

Our daughter is new to the nursey, kids Planet have made us feel very welcome. We love the family feel to the nursey. The staff really go out their way to find out about your child to help settle them in.

8 augustus 2025
Review zonder uitnodiging
Logo Kids Planet Day Nurseries

Antwoord van Kids Planet Day Nurseries

Thank you, Jessica. We’re delighted to hear that your daughter has settled in so well and that you’ve felt so welcome. Our team loves getting to know each child and helping them feel at home!

Beoordeeld met 5 van de 5 sterren

Fabulous nursery with wonderful staff…

Fabulous nursery with wonderful staff which help make it what it is. Keep up the great work!

22 augustus 2025
Review zonder uitnodiging
Logo Kids Planet Day Nurseries

Antwoord van Kids Planet Day Nurseries

Thank you, Scott. We’re so pleased to hear you’ve had a positive experience with our nursery and appreciate you recognising the dedication of our staff. Your support means a lot!

Beoordeeld met 5 van de 5 sterren

Halesowen - Amazing nursery and staff

From the day I set foot in the Halesowen nursery, as an expectant mother, I knew this was the nursery for my baby. It just had a good vibe.
Attending since 10months old. All the staff in the baby room have worked to settle in my son and now he really enjoys his days here. They are amazing and I am so grateful for them.
The personal touches, such as the manager knowing every child’s name as they enter through the door and the fact you really feel like they know and understand your child, really make this nursery the best.
Couldn’t imagine going anywhere else.

21 augustus 2025
Review zonder uitnodiging
Logo Kids Planet Day Nurseries

Antwoord van Kids Planet Day Nurseries

Thank you, Sadie. We’re thrilled that your son feels happy and settled at Kids Planet Halesowen and that the personal touches from our team have made such a difference. It’s wonderful to hear that the care and attention from our staff have made your experience so positive, we’re truly grateful for your kind words and recommendation.

Beoordeeld met 5 van de 5 sterren

Privileged

Kids Planet Halesowen
It has been a real privilege to send both of my boys to this nursery. They each started at 9 months old (in 2022 and 2024) and from the very beginning we have always felt they are in a safe, genuinely caring environment. Children are clearly at the core of everything they do.
The nursery provides enriching experiences and learning opportunities, with fantastic facilities that really embrace the outdoors. Communication is excellent, especially in the preschool and rising 3s rooms, which gives us real confidence in how our children are progressing.
The food offered is of a high standard, with good choices throughout the day – we particularly appreciate that fruit snacks are even available at pick-up time.
I was initially a little dubious when the nursery was taken over by a larger corporation, as it had previously been independent. However, we have only seen positive changes, with clear investment in the building, facilities, and resources. The baby room especially has excellent, safe sleeping facilities, which has been so reassuring.
Most importantly, the staff deserve the highest praise. They are excellent – always smiling, welcoming, and genuinely devoted to the children’s wellbeing. Their warmth and positivity shine through, and it’s clear to see how they uplift the children and nurture their confidence every day. We are so grateful for the energy, care, and love they bring – they make this nursery truly special.

21 augustus 2025
Review zonder uitnodiging
Logo Kids Planet Day Nurseries

Antwoord van Kids Planet Day Nurseries

Thank you, Melissa. We’re so pleased that both of your boys have thrived at Kids Planet Halesowen and that you feel confident in the care and experiences we provide. It’s wonderful to hear that our facilities, outdoor spaces, and staff have made such a positive impact on your children’s development and wellbeing. Your kind words about the team’s dedication and warmth mean a lot, we’re truly grateful for your support and recommendation.

Beoordeeld met 5 van de 5 sterren

Kids Planet Halesowen has been nothing short of Wonderful

Kids Planet has been nothing short of incredible for me and my daughter since she started in May, the staff are absolutely wonderful in the toddler room; welcoming, friendly, supportive and have gone above and beyond to help my little on settle in and also support me with those first few tough weeks. The manager somehow remembers every little one’s name when he greets them of a morning which I think is amazing. I cannot praise and recommend Kids Planet Halesowen enough to any parent considering nursery for there little one.

21 augustus 2025
Review zonder uitnodiging
Logo Kids Planet Day Nurseries

Antwoord van Kids Planet Day Nurseries

Thank you, Mrs Baker. We’re delighted to hear that your daughter has settled so well and that the toddler room team has made both of you feel supported and welcomed. It’s lovely to know that the personal attention and care you’ve experienced at Kids Planet Halesowen have made such a positive difference. We truly appreciate your recommendation!

Beoordeeld met 5 van de 5 sterren

A fantastic nursery

Our little girl has been in the Rising 3’s room at Kids Planet for the last year. They truly care for our daughter and invest so much time and effort into her development. She has grown and flourished in her development milestones since starting here. The facilities are fantastic and they have loads on offer for little ones to experience. We are almost as excited as she is to start pre school.

21 augustus 2025
Review zonder uitnodiging
Logo Kids Planet Day Nurseries

Antwoord van Kids Planet Day Nurseries

Thank you, Carlie. We’re so pleased to hear that your daughter has thrived in the Rising 3’s room at Kids Planet Halesowen. It’s wonderful that she’s enjoying the activities and making great developmental progress. We’re excited too to see her continue her journey into pre-school!

Beoordeeld met 5 van de 5 sterren

Best nursery in the area!

It is difficult to sum up in words how truly fantastic Kids planet Halesowen is.
The leadership of Chris and Karen, and the expertise, nurture and care by individual staff is second to none. Both of my children have had incredible starts to their most important years at kids planet. The nursery has gone above and beyond in particular for our son and he has flourished whilst in their preschool setting. The experiences of the children is brilliant especially with the new outdoor areas.
I have recommended so many friends kids planet Halesowen and will continue to do so.

21 augustus 2025
Review zonder uitnodiging
Logo Kids Planet Day Nurseries

Antwoord van Kids Planet Day Nurseries

Thank you so much, Nina. We’re thrilled to hear that both of your children have had such positive experiences at Kids Planet Halesowen. It’s wonderful to know our team’s care, expertise, and the opportunities in our outdoor areas have helped your son flourish. Your recommendation means a lot to us!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer