Kids Planet Day Nurseries Reviews 

201
TrustScore 3.5 uit 5

3,6

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Beoordeeld met 5 van de 5 sterren

Ultimately we chose Lytham Lodge because they have an organic allotment. We feel a great importance that our son learn about organic food and the source of vegan produce. We love the location of... Toon meer

Beoordeeld met 1 van de 5 sterren

My child has attended Kids planet since a baby. We have had complaints about the way it has been run if every room they have been in. They are money grabbing, wanting extra fees off you all the time.... Toon meer

Beoordeeld met 5 van de 5 sterren

Our little girl has been in the Rising 3’s room at Kids Planet for the last year. They truly care for our daughter and invest so much time and effort into her development. She has grown and flourished... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

It is only hoped that the staff at Kids Planet Day Nursery in Sandbach are far more considerate to the young children who attend the Nursery than they are to the local residents. Their staff always... Toon meer

Bedrijfsgegevens

  1. Peuterschool

Geschreven door het bedrijf

Kids Planet Day Nurseries are an award-winning independent, family-led group of over 240 nurseries providing the highest standard of early years education and care. Each of our teams are committed to creating a unique, safe and secure environment where children are at the heart of everything we do, ensuring families feel secure and at home within our nurseries.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

201 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 54% van zijn negatieve reviews beantwoord

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3,6

Alle reviews

(201)

51 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Kids Planet Halesowen

Everyone at Kids Planet Halesowen have been so welcoming and just all round fantastic since my little boy started nearly 12months ago.
Being a first time parent it was a totally new experience and quite overwhelming for me but I knew as soon as I walked through the doors I got this homely feeling and knew this was the place I wanted my child to go.
Everyone goes above and beyond, all the staff know each child's name even if they aren't in their class which I think is lovely that they have made the effort and always make time to say a quick hello or goodbye no matter how busy they are. Thank you everyone for all that you do, if I could give you 10 ☆ I would

18 augustus 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you so much, Joanna! We’re thrilled to hear that Kids Planet Halesowen has felt so welcoming for both you and your little one over the past year. It’s lovely to know our team’s personal approach, from remembering every child’s name to taking the time to say hello, has made such a positive impression. We’ll be sure to share your kind words with the whole team!

Beoordeeld met 5 van de 5 sterren

Nothing but great things to say!

My twins have been at Kids Planet Halesowen for a year now and they have had the best time! They have fun whilst they’re there, there’s always a variety of activities going on throughout the day and they have lots of time to be outside.
The staff have been brilliant with them, and us! My children have developed such good relationships with all staff but even more so with their key workers. We are informed regularly about what they’ve been up to and how they’re getting on, keeping us up to date with their progress and what their next steps are. The communication is great and the staff are very approachable if you have any questions.
They have made the transition into full time nursery so smooth and filled me with nothing but reassurance about leaving them in their care. A fab team!

18 augustus 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you, Jade! We’re so pleased to hear that your twins have had such a positive year at Kids Planet Halesowen. It’s wonderful to know they’re enjoying a mix of fun activities, outdoor time, and strong relationships with their key workers. Keeping you informed and reassured about their progress is really important to us, so we’re thrilled this has made your nursery experience a positive one. We’ll pass your kind words on to the team!

Beoordeeld met 5 van de 5 sterren

My daughter not long started her…

My daughter not long started her nursery life with kids planet Halesowen, I have never left her with anyone, so you can only imagine how nervous I was with her starting in a new big adventure!! But wow what a joy it’s been to see her settling in so well!! Can’t thank baby room staff for making her experience so far so amazing!! It’s put my mind to rest knowing she having the best time, making the best memories, puts my mind to rest seeing everything she gets up to in the day, thank you kids planet Halesowen for settling in my daughter means the absolute world knowing she enjoying nursery life! And that’s all down too you!!

23 juni 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you so much for sharing your experience, Sam. We’re thrilled to hear that your daughter has settled in so well and is enjoying her first nursery adventures at Kids Planet Halesowen. Our baby room team loves supporting little ones and helping them feel happy and secure, so it’s wonderful to know she’s making happy memories each day. Thank you for trusting us with her early years journey!

Beoordeeld met 5 van de 5 sterren

Our daughter only goes to Kids planet…

Our daughter only goes to Kids planet Halesowen one day a week at the moment, but she absolutely loves it. The staff are so friendly and caring, and she always comes home happy and full of stories. Even just going once a week, we’ve noticed her confidence growing and she’s learning so much. We feel really lucky to have found such a lovely, nurturing nursery.

18 augustus 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you so much for your kind words, Sarah. We’re delighted to hear that your daughter enjoys her time at Kids Planet Halesowen and that she’s growing in confidence and learning so much, even just attending one day a week. Our team loves seeing little ones happy and thriving, and your feedback really brightens our day. Thank you for sharing!

Beoordeeld met 1 van de 5 sterren

Poor communication

We arranged a tour at this nursery and were told there was a place available for our daughter, so we went ahead and completed the online registration form as instructed. We were advised she could start as soon as possible.

Unfortunately, several weeks have now passed with no response, despite sending multiple follow-up emails. With the new term about to begin, we are still waiting to hear back.

Thankfully, our daughter’s previous nursery kindly agreed to keep her on at short notice, but this situation has caused us unnecessary stress and disappointment. Clearer communication and timely updates would have been greatly appreciated.

21 mei 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for sharing your feedback, Omama. We are very sorry for the lack of communication regarding your daughter’s registration. Following a recent manager change, your application was processed by our customer support team, but unfortunately attempts to contact the number provided were unsuccessful, and your follow-up emails were not picked up as they should have been.
We sincerely apologise for the stress and disappointment this has caused. Clear communication is very important to us, and we have reviewed our processes to ensure that all applications are followed up promptly in the future. if you’d like to get in touch, the nursery can be contacted on 0151 293 0384 or fazakerley@kidsplanetdaynurseries.co.uk
Thank you again for taking the time to leave your review.

Beoordeeld met 2 van de 5 sterren

Real concerns of Handforth nursery

After looking at these reviews due to concerns over Kids Planet taking over our daughter's nursery in Handforth this is our experience so far. Prior to Kids Planet taking over the Nursery and Staff were brilliant, kind and our Daughter loves going there. Over the last month we have seen all existing staff leave or hand in there notice due to the way they are treated. In fact I had to console a member of staff who burst into tears and has now handed in their notice. The nursery looks a mess when collecting our daughter. The new staff seem to have a very different identity to the existing staff. Almost like they have come from a job center done a crash course in child care and thrown into work. So many needless corporate changes made to the nursery I'm sure from someone who works in an office and following their corporate guidelines and not what is best for the nursery. If it ain't broke why try and fix it? Poor practice from the company. On a personal level our Daughter doesn't seem to be progressing as much as we hoped. Almost going backwards with potty training. We get no feedback and have had no direct contact from Kids Planet since takeover 3 months ago. All parents we have spoken too, express the same concerns. We are now looking at alternatives for our daughter which we are gutted about as the nursery prior to takeover was perfect. Right now I would avoid enrolling your children to the Pod in Handforth I'm sorry to say.

25 juli 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for your review. We're very sorry to hear that your experience with our Handforth nursery since the transition hasn't met your expectations. We absolutely understand your concerns regarding staff changes and the impact on consistency of care and we recognize that the recent changes have been unsettling. While we always work to support our nursery teams, we acknowledge that challenges can arise during transitions, leading to instability for both remaining staff and parents. Please accept our sincere apologies for any upset this has caused you or your daughter, her well-being and development are our utmost priority.
We're actively focused on recruitment and retention to ensure our team remains stable and the care we provide is consistently of the high standards we set ourselves.
Regarding communication, we have sent parent communications at key stages providing information relating to Kids Planet but also relating specifically for the nursery and have hosted parent events. However, we understand this may not have fully addressed all concerns, and we want to assure you that we are always available to discuss things further. Our area manager is often on-site, or you're welcome to contact us directly.
Thank you again for sharing your thoughts.

Beoordeeld met 5 van de 5 sterren

Two years of exceptional care

Our child has been attending for two years and, from our experience and comparing to experiences of our friends and family, this is simply the best nursery in Oxford. Nothing but wonderful care and professionalism all around, highly recommended.

24 juli 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you so much for your wonderful review, Bernardo. We’re thrilled to hear that your child has received exceptional care over the past two years. It means so much to us to know that our dedication to care and professionalism has made such a positive impact. We truly appreciate your recommendation and are so grateful to have been part of your child’s journey! Thank you again for your kind words.

Beoordeeld met 4 van de 5 sterren

Great management support and help

22 juli 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for your review, Demi! We’re so glad to hear that you’ve had a positive experience with our management team. We’re committed to providing strong support and assistance, and it’s great to know it’s been helpful to you. Thank you again for your kind feedback!

Beoordeeld met 5 van de 5 sterren

Outstanding knowledge of children's…

Outstanding knowledge of children's activities, always smiling children . I would greatly give 5 star .

22 juli 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for your wonderful review! We’re so pleased to hear that you’ve been impressed with our team’s knowledge.
Thank you for your kind feedback, we truly appreciate it.

Beoordeeld met 5 van de 5 sterren

A Nurturing and Supportive Environment

The staff gives my daughter so much attention and affection, always responding to her needs with care. I've seen a big improvement in her social and language skills since she started. It's wonderful to see how much she learns and grows every single day.

21 juli 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you so much for your lovely review, Anna. We’re thrilled to hear that your daughter has been receiving the care and attention she deserves. It’s so rewarding to know she’s growing and learning every day. Thank you again for your kind words, we’re grateful to be part of her journey!

Beoordeeld met 5 van de 5 sterren

Great staff in a wonderful setting

Welcoming and enthusiastic staff in a wonderful setting complete with outdoors woodland space. Absolutely satisfied and feeling lucky we got a spot here!

21 juli 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for your fantastic review, Mr Rue. We’re so glad to hear that you’ve had such a positive experience with our welcoming and enthusiastic team. It’s wonderful to know that you’re enjoying our outdoor woodland space. Thank you again for your kind words!

Beoordeeld met 5 van de 5 sterren

Fantastic nursery with a really great…

A Fantastic nursery with a really great team of teachers and a little piece of woodllands on their own. Both our children where very happy attending from 1 year old to 4 years old.

21 juli 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you so much for your wonderful review, Julie. We’re thrilled to hear that both of your children have had such a positive experience with us. It’s great to know that you’ve enjoyed the fantastic team of teachers and our little piece of woodlands. Thank you again for your kind words, we truly appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

Great nursery

My kids have been there for over 5 years. Great staff. Great nursery. They have a great outdoor area and forest school for pre-school.

21 juli 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you so much for your lovely review, Monica. We’re delighted to hear that your children have been with us for over five years and that you’ve had such a positive experience. Thank you again for your kind words, we’re so grateful to have been part of your children's journey!

Beoordeeld met 5 van de 5 sterren

Kids Planet - Thrapston

Since joining the team, I have observed a truly positive shift in staff dynamics, morale, and the overall operation of the nursery. There are numerous opportunities for professional growth, and support is consistently available whenever needed.

My daughter has been attending the setting since she was just four and a half months old, and I genuinely cannot speak highly enough of the team. I feel much more at ease leaving her than I ever expected, as I know she is genuinely loved and well cared for. It’s heartwarming to receive regular updates through the app and to see all the wonderful things she has been doing.

21 juli 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you so much for your wonderful review, Beth. We’re thrilled to hear that both you and your daughter have had such a positive experience with us. It’s fantastic to know that the team’s support and the opportunities for professional growth have made a difference in both staff morale and the overall nursery environment. We’re so glad to hear that you feel at ease leaving your daughter with us and that she’s been receiving the care and attention she deserves. Thank you again for your kind words, we truly value your feedback and are so grateful to have your family with us.

Beoordeeld met 5 van de 5 sterren

5star!

Support is amazing, staff team are friendly and approachable. Nursery was warm and welcoming.

21 juli 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for your fantastic review, Laura! We're so glad to hear that you’ve had such a positive experience with us. Our team works hard to create a warm and welcoming environment, and it’s wonderful to know that this has been reflected in your experience. Thank you again for your kind words, we really appreciate it!

Beoordeeld met 5 van de 5 sterren

Wonderful caring nursery

The pre school room support and encourage our child. We’ve been through every room in the nursery over 4 years with 2 children. The kindness, care and attention they have received have been exceptional. We have never had any problems. Our child is a fussy eater and they have encouraged him to try new things and he is always offered an alternative. Any injuries have been fully explained, and treated. The outdoor work they do with Jess is amazing, he has really increased his knowledge and confidence. We will be sad to leave Syd and the preschool team in July ready for our next adventure. North Wingfield Kids planet have truly wonderful staff and I wouldn’t hesitate to send the children again. Thank you for everything you do.

18 juni 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you so much for your heartfelt review, Mary. We’re absolutely delighted to hear that both of your children have had such a positive experience with us over the past four years. It’s wonderful to know that the support, care, and encouragement from our preschool team, especially with Jess, has helped build your child’s confidence and knowledge. We’re also pleased to hear that we’ve been able to support your child with their eating and ensure they’ve been well cared for. We will certainly miss having you with us, but we’re excited for the next chapter. Thank you for trusting us with your children’s early years, it’s been a pleasure to be part of their journey.

Beoordeeld met 5 van de 5 sterren

Absolutely amazing nursery

Absolutely amazing nursery! My son goes there , great staff. Provide amazing experiences , plenty of trips for the kids to the parks , forests etc

18 juni 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you so much for your lovely review, Shan. We're thrilled to hear that your son is enjoying his time at the nursery and that you’re happy with the experiences we provide. We truly believe in giving children the opportunity to explore and learn through trips to local parks, forests, and beyond. Your kind words mean a lot to us, and we're grateful to have your family with us. Thank you again!

Beoordeeld met 5 van de 5 sterren

Llandudno Setting

My son and daughter both attend the Llandudno site. Staff are fantastic with both children. My son has autism and non verbal. I was supported in finding funding for him to have a 1-1 support when he attends the setting. My daughter had been there since September last year and has come on leaps and bounds. Thank you to the team at Llandudno for making their nursery experience a great one

16 juni 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for your wonderful review, Sarah. We’re so pleased to hear that both your son and daughter have had such positive experiences at Kids Planet Llandudno. It’s fantastic to know that the team has been able to support your son with the 1-1 funding and that your daughter has made such great progress since joining us. We’re incredibly proud of our team’s dedication to providing the best care and support for all the children in our care. Thank you again for your kind words, we’re grateful to be part of your children’s journey!

Beoordeeld met 5 van de 5 sterren

Kids Planet West Bridgford

As other parents will understand, choosing a nursery for your child (especially before they’re able to communicate) is an extremely daunting experience, however, choosing Kids Planet West Bridgford was a no brainer for us, and we felt instantly comfortable when we went for our first viewing and subsequent settling in sessions.

Our daughter has been with the West Bridgford setting for just over a year now, and is developing into a sociable and confident toddler, and we feel that the nursery have played a vital role in this.

She is currently in the baby room, and Leah and the team are nothing short of amazing. This is evident in how comfortable and happy our daughter is when she arrives to nursery. They always take the time to talk to you in the morning and give you an overview of the day on pick-up. We will forever be thankful to them for making a hard situation that bit easier, and for everything they have done for our daughter. She is due to transition to the toddler room very soon, and we are looking forward to seeing how her development progresses further.

To give a fair review, our only gripe is that the nursery have introduced a consumables fee, in addition to the existing daily fee. I believe this is in line with the government funding changes, and acknowledge that most other nurseries have taken a similar approach, so I don’t think this is unique to KP. Our only hope is that the staff have been able to reap some of the benefit of this in form of a pay rise, as they too are faced with rising costs like the rest of us.

Overall our experience so far has been brilliant and I wouldn’t hesitate to recommend this nursery to any other local parents looking for childcare.

23 mei 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for your wonderful review.
We’re so pleased to hear that you’ve felt comfortable and confident choosing Kids Planet West Bridgford for your daughter, and it’s fantastic to know that she has been thriving in her time with us. Leah and the team are truly dedicated to providing the best care and development for all the little ones, and we’re delighted that your daughter’s journey with us has been a positive one so far.
Thank you again for taking the time to share your thoughts.

Beoordeeld met 2 van de 5 sterren

Nutrition

I’ve generally appreciated the care and attention the staff provide at this nursery towards my daughter, but I’m disappointed to learn that frozen, pre-packaged foods are being served to the children. At this early stage in development, nutrition plays such a vital role, and I had expected more fresh, wholesome meals to be a part of the daily routine. It’s disheartening to think that convenience may be prioritized over quality when it comes to our kids' health. I hope the nursery reconsiders its food choices and moves toward more nutritious, freshly prepared options.

20 mei 2025
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for your review, Adam.
We're so pleased to hear that you’ve generally appreciated the care and attention your daughter has received from our team. We completely understand your concerns about nutrition, and we take them seriously. As you’ve mentioned, nutrition plays a vital role in early development, and we are committed to offering the best for our children. We’ve attempted to get in touch to discuss your feedback further, and if you would like to speak with us directly, please do reach out. We’re always here to listen and ensure that your child’s wellbeing remains our top priority.
Thank you again for sharing your thoughts with us!

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