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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolutely love this bag. So much lighter than a small suitcase, I got lots of compliments too! Will definitely buy another. Thumbs up!!

Beoordeeld met 5 van de 5 sterren

The Kindbag medium backpack was a perfect day bag for (very long) walks around NYC! It was also within Virgin Atlantic's maximum dimensions for an under-seat carry-on bag. It's beautifully designed an... Toon meer

Beoordeeld met 5 van de 5 sterren

Had the most fantastic customer service after the zip broke on the crossbody bag I purchased from a retailer in Lincoln. Emailed on a Friday late morning and received an immediate response. After conf... Toon meer

Beoordeeld met 5 van de 5 sterren

Fantastic bag, bought it for an upcoming holiday but couldn’t wait till then and have started using already! Beautifully made, great capacity and comfy to wear. Love that it’s made from recycled mater... Toon meer

Bedrijfsgegevens

  1. Winkel in modeaccessoires

Geschreven door het bedrijf

Our mission: to bring colour to everyday life! The pursuit of sustainability, female empowerment, and the creation of a colourful world is at the heart of Kind Bag's ethos today. With vibrant bags made from 100% recycled plastic bottles, perfected to serve you in your everyday life, we make products that do good and look good! Kind Bag is a women-owned and run company, based in London, UK. Our products are carefully designed by our London team, aiming to encourage slow fashion by championing high-quality and timeless, colourful designs that can revolutionise your everyday wardrobe.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

173 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 92% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,3

Alle reviews

(173)

49 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

First time buying from Kind bag but…

First time buying from Kind bag but doubt it will ge my last.
I bought the large tote in the beautiful green.
It's very spacious and very well made with strong handles which are a good length.
When I use this bag it really cheers me up.
I'd love a slightly smaller version to take to work.
Very quick delivery too.

10 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic bag

Fantastic bag, roomy, nice to touch easy to fold, holds a lot. Very good service form the company.

20 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Kind all round.

Not only do these products look great, they are uber useful AND helping to save the planet! What’s not to love?!

3 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Super cute design

Super cute design - Yoga Girls - strong, sturdy & folds up neatly.
I claimed this as part of the Random Acts of Kindness offer. So kind! Living up to the brand name!

1 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great rucksacks

I’ve just bought my second rucksack. I love that it is made from recycled bottles and it also looks great and is hard wearing. My first one lasted three years with daily use for work and outings too.

28 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Sensational bag

I absolutely adore my kind bag due to the high quality and huge capacity inside for shopping.
They are so pretty and very eye catching.
I love the fact that they are made from recycled plastic bottles.

21 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Small but HUGE

The bags are so small to pack away but HUGE at the same time, holds like 3 plastic bags worth of groceries if not more with EASE!

25 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I bought the 16" laptop sleeve from…

I bought the 16" laptop sleeve from Selfridges and I'm very happy with my purchase. One of the earlier reviews spoke of the metal fastenings scratching the laptop on the interior; this has now been fixed. My 15.6" Asus Vivobook is a snug fit.

24 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Where is my order?

I ordered a lunch bag two weeks ago and received an email to say would be delivered on 8th Feb, but still not arrived and 19th Feb today. I reached out by email and got a response from Nathan to say should be there by Monday (two days ago now) but if not, to get back in touch. I have emailed again twice and no response. Either send me a replacement ASAP or give me a refund. Not impressed and will never purchase from this company again. Customer service is non existent. Just fobbed off. Clearly been lost as tracking still says in Gatwick and I live in Belfast. Been saying that for last 2 weeks. So annoying!!!!

19 februari 2025
Review zonder uitnodiging
Logo Kindbag

Antwoord van Kindbag

I'm truly sorry to hear about your experience here and any delays you encountered. We strive to respond to all emails within 24-48 hours, and I sincerely apologize if we did not meet that standard. I've looked into the matter and believe we’ve resolved the issue for you with the order having arrived with yourself. If there's anything else we can do to assist you, please don’t hesitate to reach out, we would love to help!

Beoordeeld met 1 van de 5 sterren

Kind Credentials Dubious

Bought a laptop bag before Christmas and realised it was the wrong size as soon as I saw it, so returned it and ordered another one. The return could not be refunded because there was a tiny tear in the cardboard packaging which had not been there when I returned it. Kindbag's advice was either pick it up from the warehouse or they would 'recycle it' for me - what a waste of a perfect bag, not very kind to the customer and certainly not 'preserving the environment'. I picked it up and will take to a charity shop so someone can get some joy!

21 januari 2025
Review zonder uitnodiging
Logo Kindbag

Antwoord van Kindbag

Hi! I’m truly sorry that your return experience wasn’t as smooth as we’d hoped. Unfortunately, since the packaging had a tear, we’re unable to resell the item and, therefore, cannot process a refund. However, I want to assure you that if you did choose to recycle your item, we would explore all options, including donating it to charity, to ensure it finds a good home and another use.

We genuinely care about providing a positive experience for our customers and doing our part for the planet. We truly appreciate your understanding, and we are dedicated to using this experience to improve our services for the future.

Beoordeeld met 5 van de 5 sterren

Brilliant company

Brilliant company. Got quite a fewof these bags for me and others

10 november 2024
Review zonder uitnodiging
Logo Kindbag

Antwoord van Kindbag

Hi Anna, Thanks for your kind words! We really appreciate it!

Beoordeeld met 5 van de 5 sterren

So great to see a company doing…

So great to see a company doing customer service right, on top of an excellent range and quality of products that I’m sure will last, you can tell they’re really well made. Thanks again for your help with my recent query, and a speedy and effective response.

15 november 2024
Review zonder uitnodiging
Logo Kindbag

Antwoord van Kindbag

Hi Zoe, Thanks for your lovely review. We're really happy to hear that you had a great experience of customer service and love the products!

Beoordeeld met 5 van de 5 sterren

Great ethos and fabulous product

Great ethos and fabulous product. I have the large back pack in blue. I take it everywhere, it’s so lightweight, and makes a great bag to take the gym. I always use it as my cabin baggage. Love this brand.

1 februari 2024
Review zonder uitnodiging
Logo Kindbag

Antwoord van Kindbag

Hi Estelle, That's amazing to hear! Thank you for your review and such kind words!

Beoordeeld met 5 van de 5 sterren

'Must have' bags 🙂

I've bought 8 bags now, for self + presents. Great designs, pack up in a conveniently small pouch & prompt delivery.
I've had my original bag for years & it's been washed & travelled with me to many countries.
Love the ethical background to the manufacture of the Kind Bags & can't resist another order.... 🙂

1 augustus 2024
Review zonder uitnodiging
Logo Kindbag

Antwoord van Kindbag

Hi Lynne, Thanks for your review and such kind words. We appreciate your support and love for the bags we make!

Beoordeeld met 5 van de 5 sterren

Absolutely lovely rucksack that I get…

Absolutely lovely rucksack that I get compliments on regularly, I also bought the wash bags which are great for travelling. Very roomy for an over packer like me!

30 november 2023
Review zonder uitnodiging
Logo Kindbag

Antwoord van Kindbag

Thank you for your review and your kind words! We are so happy that you love the products!

Beoordeeld met 5 van de 5 sterren

Above and beyond

I wrote to the Kind Bag team to say that I was disappointed that my large backpack had started to fray after less than a year of use. I had no expectations but the team immediately offered a replacement free of charge. I admire the ethos and like the product selection and with service like this you can be confident in making a purchase. Fingers crossed the quality is a bit more robust this time.

1 november 2024
Review zonder uitnodiging
Logo Kindbag

Antwoord van Kindbag

Hi, Thank you for your review and your kind words. We really appreciate it and we hope you enjoy the replacement!

Beoordeeld met 5 van de 5 sterren

I just love the variety and vibrant…

I just love the variety and vibrant colours of the bags!!! Very different and constantly get asked where I purchased these from! Great at communicating and postage is very quick

7 november 2024
Review zonder uitnodiging
Logo Kindbag

Antwoord van Kindbag

Hi Vicki, Thank you for your review and your kind words. We really appreciate it, we hope we can continue to make vibrant bags you love!

Beoordeeld met 4 van de 5 sterren

Two KINDs of Bags

I have two of their bags.

I love my medium backpack. The materials feel really sturdy and reliable. I also love that it’s still sustainable resources! My only moan is that the bottle holders are too small/tight for my water bottle.

My weekender bag I like a little less. The material is different than the other bag I have and feels flimsier. The straps also feel a bit small for the largeness of the bag. But it can hold loads of stuff and the pattern is super cute.

Everyone I’ve interacted with at Kind Bags has been so lovely.

25 september 2024
Review zonder uitnodiging
Logo Kindbag

Antwoord van Kindbag

Hi Megan, Thank you for your review. We really appreciate your honest feedback as we are always looking to improve our products but we are really excited to hear you enjoying your Kind Bag's and we hope they continue to bring you joy!

Beoordeeld met 5 van de 5 sterren

I've got multiple products from Kind…

I've got multiple products from Kind Bag and I love them all. They're such good quality and stylish too! I love their attention to detail on the design and my items are always delivered speedily. Definitely my go to for any bags.

26 september 2024
Review zonder uitnodiging
Logo Kindbag

Antwoord van Kindbag

Hi Daisy, Thank you for your review and your kind words. We really appreciate it and hope we can continue to make products you love!

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