I phoned to book a survey and they were informative from the get go, I had John come out to survey who was great, really lovely guy who talked me through the survey, what he was doing etc and told me... Toon meer
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This is my first ever review and the reason for this is that I really think that this company needs to be recognised for its professional concern and honesty. It’s a very scary situation discovering... Toon meer
I have just chatted with Clive of Knotweed Services. We have an issue with bamboo. Clive gave me vey honest and sound advice fundamentally says that we should just keep on top of it, rather than go fo... Toon meer
Bedrijf heeft geantwoord
We had a problem with Japanese Knotweed. We contacted Clive and the team at Knotweed Services 3 years ago. The service this company provides is excellent. Providing regular visits and treatments as ne... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The UK's Japanese knotweed removal Specialists. Providing Premier Japanese knotweed control, treatment and removal services for both the domestic and commercial markets.
Contactgegevens
Arrow Bridge, Grange Lane, B48 7DJ, Birmingham, Verenigd Koninkrijk
- 0800 689 4146 or 0121 725 4991
- info@knotweedservices.co.uk
- www.knotweedservices.co.uk
4,9
Uitstekend
142 reviews
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Quick response with advice by email
Quick response with advice by email. Really helpful.
16 oktober 2021
Review zonder uitnodiging
Antwoord van Knotweed Services (UK) Ltd
Thankyou for your comments and we are glad you were pleased with the service you received.
Wishing you all the best
All the team at Knotweed Services (UK) Ltd
Rapid Response, Excellent Service
Knotweed Services responded to my enquiry within two hours. We were just about to purchase our first home and put in an enquiry about suspected knotweed, Lindsey gave me a call and then followed up with an email. Thankfully it is an entirely different plant.
28 september 2021
Review zonder uitnodiging
Antwoord van Knotweed Services (UK) Ltd
Thankyou for your comments and we are glad you were pleased with the service you received.
Wishing you all the best
All the team at Knotweed Services (UK) Ltd
Excellent service
Excellent service. Responded to our image in less than 12 hrs. Would highly recommend.
15 september 2021
Review zonder uitnodiging
Antwoord van Knotweed Services (UK) Ltd
Thankyou for your comments and we are glad you were pleased with the service you received.
Wishing you all the best
All the team at Knotweed Services (UK) Ltd
Antwoord van Knotweed Services (UK) Ltd
Thankyou for your comments and we are glad you were pleased with the service you received.
Wishing you all the best
All the team at Knotweed Services (UK) Ltd
Was worried I had knotweed
Was worried I had knotweed, sent in photo and they very quickly emailed back and confirmed I was mistaken, very thankful for their help 👍👍
19 juli 2021
Review zonder uitnodiging
Antwoord van Knotweed Services (UK) Ltd
Thankyou for your comments and we are glad you were pleased with the service you received.
Wishing you all the best
All the team at Knotweed Services (UK) Ltd
Quick, honest advice
I contacted Knotweed Services in a panic as we'd found two examples of plants that to our untrained eye looked like they could be knotweed. We called them to get advice, they offered to first identify what we were dealing with before us needing to take things further and incur any expense. They replied promptly, politely and honestly, and put our minds at rest. Huge thanks to them!
5 juli 2021
Review zonder uitnodiging
Antwoord van Knotweed Services (UK) Ltd
Thankyou for your comments and we are glad you were pleased with the service you received.
Wishing you all the best
All the team at Knotweed Services (UK) Ltd
First class service.
From my initial contact to conclusion my call was dealt with in a pleasant, courteous and professional manner. Response came very quickly after sending the initial e-mail - to our relief finding our fears of knotweed were unfounded.
A great professional service - would definitely recommend. T. Austin
1 juli 2021
Review zonder uitnodiging
Antwoord van Knotweed Services (UK) Ltd
Thankyou for your comments and we are glad you were pleased with the service you received.
Wishing you all the best
All the team at Knotweed Services (UK) Ltd
I asked for a review of some plants in my garden
I asked for a review of some plants in my garden that were causing me concern. The review of my pictures came back within a matter of hours, explaining it (thankfully) wasn't Japanese Knotweed and giving detailed reasons as to why.
A terrific free service, quick, professional and giving me peace of mind.
10 mei 2021
Review zonder uitnodiging
Antwoord van Knotweed Services (UK) Ltd
Thankyou for your comments and we are glad you were pleased with the service you received.
Wishing you all the best
All the team at Knotweed Services (UK) Ltd
Absolutely great service from Lindsay
Absolutely great service from Lindsay. Prompt reply and free …
Very worrying situation dispelled very quickly.
Would highly recommend.
10 mei 2021
Review zonder uitnodiging
Antwoord van Knotweed Services (UK) Ltd
Thankyou for your comments and we are glad you were pleased with the service you received.
Wishing you all the best
All the team at Knotweed Services (UK) Ltd
Excellent
Excellent. Very prompt response to a very worrisome situation, crystal clear and thorough professional advice. Highly recommended.
8 januari 2021
Review zonder uitnodiging
Antwoord van Knotweed Services (UK) Ltd
Thankyou for your comments and we are glad you were pleased with the service you received.
Wishing you all the best
All the team at Knotweed Services (UK) Ltd
Free identification service is 5 star
Nothing is too much trouble for the team, very helpful. I just wanted peace of mind, my building surveyor didn't find any signs of Knotweed but I wanted a second opinion to be on the safe side. I'm pleased to say that Lindsay came to the rescue with the free identification service, she put my mind at ease that I don't have any signs of Knotweed.
11 december 2020
Review zonder uitnodiging
Antwoord van Knotweed Services (UK) Ltd
Thankyou for your comments and we are glad you were pleased with the service you received.
Wishing you all the best
All the team at Knotweed Services (UK) Ltd
Used this company for eradication of…
Used this company for eradication of knotweed at my mums property, found the company very helpful and professional and knowledgeable, big thankyou to a lady called Lyndsey, she guided me through the different stages of the work management plan , found her to be very professional and courteous at all times ...thankyou
2 december 2020
Review zonder uitnodiging
Was able to arrange the survey with the…
Was able to arrange the survey with the minimum of fuss.Did not have to wait long for the survey to be carried out.I got the detailed report the day after the inspection had been carried out.
Jagtar
16 oktober 2020
Review zonder uitnodiging
The process was very fast and easy
The process was very fast and easy. I received my survey report on the same day of the survey.
1 oktober 2020
Review zonder uitnodiging
Fast response and very helpful
I contacted knotweed services after being told I had Japanese knotweed growing from my garden onto another property.
I had an immediate response, an inspection of photos I provided and plenty of free advice including a verdict that my photos were not of Japanese knotweed.
A couple weeks later I again contacted Lindsey with more detailed photos who again quickly responded reassuring me that I do not have knotweed and gave me information I can use to confidently explain this to others.
I couldn’t recommend knotweed services enough.
28 september 2020
Review zonder uitnodiging
Great service
Great service. Emailed late at night, reply received the next working day. Many thanks.
10 augustus 2020
Review zonder uitnodiging
I contacted Knotweed Services to find out if we had the dreaded JKW
I contacted Knotweed Services to find out if we had Japanese knotweed in our/our neighbour's garden. Their response was fast, friendly and efficient - after sending more photos, per their advice, they came back within 30 mins to advise us that we did not, which was a huge relief!
2 juli 2020
Review zonder uitnodiging
Waste of time and money
Cost £216 for a survey. The managing director completed our survey in 10 mins, took some photos and even said he thought it was rhubarb!! It’s definitely Japanese knotweed, confirmed by another knotweed removal company. One of their admin team made a “clerical error” on our survey report which led to a £700 solicitor bill and they won’t even offer me a refund. The quote for excavation didn’t include groundwork costs. Find another company.
10 juni 2020
Review zonder uitnodiging
Antwoord van Knotweed Services (UK) Ltd
It is disappointing to hear you have not been satisfied with the service you have received.
We take customer service very seriously and strive to deliver a professional, informative and customer focused delivery of our services.
Our surveyors are FULLY qualified and experienced specialists in this field; but unfortunately, they too can sometimes find identification challenging as there are so many different invasive species with different/similar characteristics- especially in this particular case, as the species identified at the time of survey had such similar characteristics of Japanese Knotweed. Our surveyor was completely transparent during his conversations with you on site and made you aware that he was not 100% convinced that the species was Japanese Knotweed.
As any professional in this industry would do, he left site and sought a second & third opinion with fellow specialists from our governing/trade body- The PCA. The surveyor also went one step further and contacted Dr Daniel Jones (Swansea University) for his opinion.
Following the input received, a determination was made that the species was indeed Bohemian Knotweed (A hybrid of Japanese Knotweed & Giant Knotweed). Its features are in between those
of the parent species. The leaves are larger than Japanese Knotweed but smaller than Giant knotweed they can vary in shape from square ended to heart shaped and both variations can appear on the same plant.
This information was then submitted to you within the final report.
Our surveyors are consistently thorough and ensure that the correct information is provided to the client. This case is no different and as explained, extra steps were taken to ensure you received the correct identification and analysis- the species is Bohemian Knotweed NOT Japanese Knotweed.
The recommendations within the report identified the most appropriate method of treatment, which was excavation and a supplementary quotation with all costings was provided to you- including all groundworks.
It is regrettable you feel dissatisfied and it is unfortunate that you suggest the survey was a waste of time and money. However, we are confident that a professional service was delivered by Knotweed Services (UK) Ltd.
Kind Regards
We are buying a property and the survey…
We are buying a property and the survey came back with possible Japanese Knotweed. I sent a few pictures to the website and the next day I had my reply. All free of charge. Excellent service and quick too
8 juni 2020
Review zonder uitnodiging
Excellent service
Excellent service.
I uploaded pics of a suspicious plant that we thought might be Japanese knotweed and got a reassuring response within a couple of hours. Gratis.
Very much appreciated.
27 mei 2020
Review zonder uitnodiging
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