Kurt Geiger Reviews 

959
TrustScore 3.5 uit 5

3,6

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

I’ve bought multiple shoes from KG and always been a size 39. This pair of 39 is smaller than usual. They are much tighter. When I compare them to my other shoes you can see a significant difference i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Purchased both a Bone and Black XXX-large Drench bags. Both are gorgeous. I wished that I could have had the same choices of Bone color wallets that were offered in black Drench, in fact there were no... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Love me some Kurt Geiger. But I just wished you guys will make more size 12 for the women like myself will be able to buys more shoes and boots AND ESPECIALLY SANDALS when I WEAR A SIZE 11 But because... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Never received any shipping information until I made a phone call requiring about it still have not received my first package. One of my items was out of stock I guess cause was told it was cancelled... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

959 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 99% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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3,6

Alle reviews

(959)

843 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 3 van de 5 sterren

my order has not arrived yet and i…

my order has not arrived yet and i still don’t have a delivery date, so i’m not sure why it’s asking me to leave a review?

20 juli 2026
Review zonder uitnodiging
Logo Kurt Geiger

Antwoord van Kurt Geiger

Hi Mareyah,

We’re sorry to hear that you haven’t received your order yet and understand how frustrating it must be not to have a delivery date available.

Could you please share the requested details with us? Once we have them, we’ll review this with our Customer Service team and get back to you via email with an update.

Thank you for bringing this to our attention.

Regards,
Team Kurt Geiger

Beoordeeld met 5 van de 5 sterren

Beautiful purse

Beautiful purse. I already got compliments

16 juli 2026
Review zonder uitnodiging
Logo Kurt Geiger

Antwoord van Kurt Geiger

Hi Rebeca

Thank you so much for your lovely 5-star review! 💛

We're delighted to hear that you love your new purse and that it’s already receiving compliments. It’s wonderful to know our designs are making a stylish impression.

Thank you for your support, and we hope your new purse continues to bring you lots of joy!

Regards,
Team Kurt Geiger

Beoordeeld met 1 van de 5 sterren

Customer service is extremely slow

Customer service is extremely slow. I never received a confirmation email for my order. I seriously thought I was getting scammed until I received tracking email from fed ex.

10 juli 2026
Review zonder uitnodiging
Logo Kurt Geiger

Antwoord van Kurt Geiger

Hi Erin,

Thank you for your feedback.
We're sorry for the concern caused by not receiving your order confirmation email.
We can see that our Customer Service Team has recently provided your tracking details, and we hope this has helped reassure you that your order is on its way.
If you need any further assistance, please reply to the same email thread, and our team will be happy to help.

Kind regards,
Team Kurt Geiger

Beoordeeld met 4 van de 5 sterren

Order received in excellent condition…

Order received in excellent condition but shipping was slower than expected.

11 juli 2026
Review zonder uitnodiging
Logo Kurt Geiger

Antwoord van Kurt Geiger

Hi Terri,

Thank you for your review. We're pleased that your order reached you in perfect condition. We apologise that the shipping experience did not meet your expectations and appreciate your understanding. We hope to serve you again soon.

Kind regards,
Team Kurt Geiger

Beoordeeld met 1 van de 5 sterren

I haven’t received my order!

I haven’t received my order!

18 juli 2026
Review zonder uitnodiging
Logo Kurt Geiger

Antwoord van Kurt Geiger

Hi K smith,

Thank you for reaching out to us.
We're sorry to hear that you haven't received your order and apologise for any inconvenience caused. We've reached out to request a few details from you. Once we receive these, we'll review the matter with our Customer Service Team and arrange for them to contact you via email to provide further assistance.

Kind regards,
Team Kurt Geiger

Beoordeeld met 5 van de 5 sterren

As always outstanding quality just…

As always outstanding quality just beautiful like carrying a piece of art!

17 juli 2026
Review zonder uitnodiging
Logo Kurt Geiger

Antwoord van Kurt Geiger

Hi NATALIE,

Thank you so much for your wonderful 5-star review! 💛

We're thrilled to hear that you continue to love the quality and craftsmanship of our products. Knowing that our designs feel like "a piece of art" is the highest compliment, and we're delighted to be part of your everyday style.

Thank you for your continued support, and we look forward to bringing you more beautiful pieces in the future!

Regards,
Team Kurt Geiger

Beoordeeld met 3 van de 5 sterren

i ordered the wrongs ones was suppose…

i ordered the wrongs ones was suppose to be the all black ones & its kinda small i need an size 8

18 juli 2026
Review zonder uitnodiging
Logo Kurt Geiger

Antwoord van Kurt Geiger

Hi Zmyriah,

Thank you for taking the time to share your feedback.

We're sorry to hear that the item you received wasn’t the right colour and that the fit wasn’t as expected. We understand how disappointing it can be when a purchase doesn’t meet your expectations.

Could you please share the requested details with us? Once we have them, we’ll review this with our Customer Service team and get back to you via email with an update.

Thank you for bringing this to our attention.

Regards,
Team Kurt Geiger

Beoordeeld met 5 van de 5 sterren

My “One of a Kind” bag arrived…

My “One of a Kind” bag arrived yesterday. I didn’t realize I would have to assemble it!🤪😁 It was a slight challenge (being 84 years young, my fingers don’t work so well on small screws anymore).
I LOVE my creation and can’t wait to carry it out and about. 👍👏😁

18 juli 2026
Review zonder uitnodiging
Logo Kurt Geiger

Antwoord van Kurt Geiger

Hi Patricia,

Thank you so much for your wonderful 5-star review! 💛

We’re delighted to hear how much you love your “One of a Kind” bag and we absolutely love hearing how excited you are to carry your creation out and about! It’s fantastic to know that you enjoyed the experience of bringing it together, and we truly appreciate the care and patience you put into assembling it.

Your kind words and enthusiasm mean so much to us. We hope your beautiful bag brings you plenty of compliments and joy wherever you take it!

Regards,
Team Kurt Geiger

Beoordeeld met 5 van de 5 sterren

The shopping experience was great but…

The shopping experience was great but my order was delayed and I haven't yet received it.

17 juli 2026
Review zonder uitnodiging
Logo Kurt Geiger

Antwoord van Kurt Geiger

Hello Roochi,

Thank you for taking the time to share your feedback with us.

We’re pleased to hear that you had a positive shopping experience. We appreciate you sharing your comments and will continue working to provide the best possible service and experience for our customers.

Thank you again for your feedback and support.

Kind regards,
Team Kurt Geiger

Beoordeeld met 1 van de 5 sterren

No he recibido mi orden

No he recibido mi orden , muy mal trabajo de entrega , me llaman y me dicen que van hacer la entrega y no pasa , juegan con el cliente , una mala experiencia y soy un cliente de mucho tiempo con ustedes pero estoy muy decepcionado con esta entrega

7 juli 2026
Review zonder uitnodiging
Logo Kurt Geiger

Antwoord van Kurt Geiger

Hello Reiner,

Thank you for taking the time to share your feedback with us. We are sorry to hear that you have not yet received your order and understand your concerns regarding the delivery experience.

To allow us to review your query further and provide the appropriate assistance, we kindly ask you to respond directly to the email we have sent you with the requested details.

Once we receive your response, our team will review the information and assist you further.

Kind regards,
Team Kurt Geiger

Beoordeeld met 4 van de 5 sterren

Everything was perfect

Everything was perfect, except there was no duster for my sandals.

15 juli 2026
Review zonder uitnodiging
Logo Kurt Geiger

Antwoord van Kurt Geiger

Hi Shadae,

Thank you for your 4-star review!

We're delighted to hear that everything else about your experience was perfect. We're sorry to learn that your sandals didn't include a dust bag, and we appreciate you bringing this to our attention.

Your feedback is valuable to us, and we'll be sure to share it with the relevant team. We hope to welcome you back again soon!

Regards,
Team Kurt Geiger

Beoordeeld met 5 van de 5 sterren

I Was Happy With My Purchase.I Wish…

I Was Happy With My Purchase.I Wish There Was Reviews I Could Read On The Shoes Because I Would've Gotten A Half Size Bigger.They Came When They Said They Were Gonna Come.

10 juli 2026
Review zonder uitnodiging
Logo Kurt Geiger

Antwoord van Kurt Geiger

Hi Shawntell,

Thank you so much for your 5-star review! 💛

We're delighted to hear that you were happy with your purchase and that your order arrived when expected.

We also appreciate your feedback about customer reviews and sizing. Suggestions like yours are incredibly valuable, and we'll be sure to share them with the relevant team as we continue to improve the shopping experience.

Thank you for your support, and we hope to welcome you back again soon!

Regards,
Team Kurt Geiger

Beoordeeld met 5 van de 5 sterren

The shoes are amazing

The shoes are amazing. Great look, great quality and comfortable.

14 juli 2026
Review zonder uitnodiging
Logo Kurt Geiger

Antwoord van Kurt Geiger

Hi Nicol,e

Thank you so much for your wonderful 5-star review! 💛

We're delighted to hear that you love your new shoes and that you're impressed with their look, quality, and comfort. That's exactly what we strive for with every pair.

Thank you for your support, and we look forward to welcoming you back again soon!

Regards,
Team Kurt Geiger

Beoordeeld met 1 van de 5 sterren

I haven’t received my order

I haven’t received my order

14 juli 2026
Review zonder uitnodiging
Logo Kurt Geiger

Antwoord van Kurt Geiger

Hi Mary,

We're sorry to hear that you haven't received your order and understand how disappointing this must be.

Could you please share the requested details with us? Once we have them, we'll review this with our Customer Service team and get back to you via email with an update.

Thank you for bringing this to our attention.

Regards,
Team Kurt Geiger

Beoordeeld met 5 van de 5 sterren

The quality

The quality, cost and style.

14 juli 2026
Review zonder uitnodiging
Logo Kurt Geiger

Antwoord van Kurt Geiger

Hi Kenya,

Thank you so much for your 5-star review!

We're delighted to hear that you're pleased with the quality, style, and value of your purchase. Providing beautifully designed products at great value is what we strive for.

We truly appreciate your support and look forward to welcoming you back again soon!

Regards,
Team Kurt Geiger

Beoordeeld met 5 van de 5 sterren

I got a confirmation email

I received my order today

6 juli 2026
Review zonder uitnodiging
Logo Kurt Geiger

Antwoord van Kurt Geiger

Hello Donna,
Thank you for your feedback. We’re sorry to hear about the confusion with your confirmation email.
To allow us to investigate this further, please respond to the requested information from our customer service team, including any details about the email you received. Alternatively, you can contact our customer service team directly so we can review your order and confirm its status.
We appreciate you bringing this to our attention and will be happy to assist you further.
Kind regards,
Team Kurt Geiger

Beoordeeld met 5 van de 5 sterren

I love my new Kurt slides

I love my new Kurt slides !
My first pair and I have already purchase another style !!!

26 juni 2026
Review zonder uitnodiging
Logo Kurt Geiger

Antwoord van Kurt Geiger

Hello Melanie,
Thank you for your wonderful feedback! We’re delighted to hear that you love your new Kurt Geiger slides and that they’ve made such a great first impression.
It’s fantastic to know you’ve already purchased another style! We truly appreciate your support and hope you enjoy your new additions. Thank you for choosing Kurt Geiger!
Kind regards,
Team Kurt Geiger

Beoordeeld met 3 van de 5 sterren

Never received any shipping information…

Never received any shipping information until I made a phone call requiring about it still have not received my first package. One of my items was out of stock I guess cause was told it was cancelled. Second bad experience so definitely last time I will order.

7 juli 2026
Review zonder uitnodiging
Logo Kurt Geiger

Antwoord van Kurt Geiger

Hello Judy,
Thank you for your feedback. We’re sorry to hear about your experience and understand the inconvenience caused by the lack of shipping updates and the cancellation of one of your items.
Your feedback has been shared with the relevant team for review, as we are always looking for ways to improve our customer experience and communication. We appreciate you taking the time to share your experience with us.
Kind regards,
Team Kurt Geiger

Beoordeeld met 3 van de 5 sterren

My delivery date kept changing.

My delivery date kept changing.

13 juli 2026
Review zonder uitnodiging
Logo Kurt Geiger

Antwoord van Kurt Geiger

Hello Christy,
Thank you for your feedback. We’re sorry to hear about this. Your comments have been shared with the relevant team for review as we continue to monitor and improve our delivery experience.
In the meantime, kindly reach out to our customer service team so we can review this for you. We appreciate you taking the time to bring this to our attention.
Kind regards,
Team Kurt Geiger

Beoordeeld met 5 van de 5 sterren

Beautiful!

Delivered quickly, absolutely in love with these sandals, more beautiful than the pictures!

12 juli 2026
Review zonder uitnodiging
Logo Kurt Geiger

Antwoord van Kurt Geiger

Hello Lynn,
Thank you for your lovely feedback! We’re delighted to hear that your sandals arrived quickly and that you love them even more in person than in the pictures.
We truly appreciate your support and hope you enjoy wearing them. Thank you for choosing to shop with us!
Kind regards,
Team Kurt Geiger

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