Lancashiredoubleglazing Reviews 

264
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

It was a callout to look at two first floor windows which had been unable to close properly since buying the house. My daughters room was one of the rooms and it was concerning me the whistling sound... Toon meer

Beoordeeld met 1 van de 5 sterren

Poor service , poor communication . Poor experience . Very disappointed in a company that charges you good money for their products . We got a door installed a few years back , every time summer comes... Toon meer

Beoordeeld met 4 van de 5 sterren

We needed to replace our storm doors and contacted LDG. Owen was great, really helpful with design choices and colours so we went ahead and paid a deposit in March. On the 16th June the doors were me... Toon meer

Beoordeeld met 5 van de 5 sterren

Very happy with my new porch. The whole experience was a breeze from start to finish,cannot recommend this company enough.

Bedrijfsgegevens

  1. Dubbelglaszetter

Geschreven door het bedrijf

Lancashire Double Glazing maintain the same values today as they did when they first started over 30 years ago. Now based in Preston and covering the whole north west. Lancashire Double Glazing is today one of, or if not the largest home improvement companies, with over 1 million frames manufactured and installed to over 225,000 customers. With 225,000 guarantees issued it’s no exaggeration to say that we are probably a household name across the north west with the popularity of our windows, doors, porches and conservatories.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

264 reviews

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Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 37% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,3

Alle reviews

(264)

51 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Had occasion to ask a L.D.G

Had occasion to ask a L.D.G. engineer to investigate a leak in my conservatory. I had a proper builder give me his opinion of the problem which he pointed out aspects of the build as being poor a part cause of the problem. When L.D.G. eventually contacted me they dismissed this opinion as being ware and tear. Surprise surprise they took no responsabillity for the work. I would not recommend them as their after sales service is dismissive and none comital. Avoid.

12 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Door Installation.

Wow, what an amazing job, I got in touch after watching one of their installations on instagram and from start to finish the jobs been amazing. Steve Bradley did such a good job on installing our door

15 november 2022
Review zonder uitnodiging
Logo Lancashiredoubleglazing

Antwoord van Lancashiredoubleglazing

thank you for the kind review

Beoordeeld met 5 van de 5 sterren

New house windows

The team got on with the job, cleaned up after them selves. I am very pleased with my new windows the house looks better would recommend them any time

15 november 2022
Review zonder uitnodiging
Logo Lancashiredoubleglazing

Antwoord van Lancashiredoubleglazing

thank you for the kind review

Beoordeeld met 5 van de 5 sterren

Brilliant service from start to finish

Brilliant service from start to finish. Excellent communication, great installation, site left clean and tidy. 1st class job - thank you

27 oktober 2022
Review zonder uitnodiging
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Antwoord van Lancashiredoubleglazing

thank you for your kind review.

Beoordeeld met 5 van de 5 sterren

Conservatory install with Supalite roof

We have recently had our conservatory upgraded from a lean to style to a lovely new conservatory with a Supalite roof including glass strips. Absolutely excellent service from ordering with Owen to survey with Ian and install with Ash. Can’t fault anything about the service provided, the quality of products and communication from start to finish was brilliant. Chris was also great on the few little snags we had. LDG have been a pleasure to do business with and they have given us a room we can now use all year round 😊

6 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Window and Door replacement.

We had a bathroom window, two "misted" panels and French windows replaced in June 2022. The work was carried out on the agreed date and time.
The work and quality of the materials is excellent and the professional who did the job was a pleasure to have at our home.
Latterly the door catches required adjustment and this was carried out without fuss. Great stuff!
Greg & Chris.

23 juni 2022
Review zonder uitnodiging
Logo Lancashiredoubleglazing

Antwoord van Lancashiredoubleglazing

thank you for the Kind review.

Beoordeeld met 5 van de 5 sterren

LDG and Saint Aidan’s High School

LDG provided the windows and doors for our new sports hall. Their service was excellent. The products are of high quality and look fantastic. We are now using them to provide entrance doorways to our nine other buildings. We look forward to working with LDG in the future. Thank you to all concerned.

18 september 2022
Review zonder uitnodiging
Logo Lancashiredoubleglazing

Antwoord van Lancashiredoubleglazing

Thank you for you kind review.

Beoordeeld met 1 van de 5 sterren

Shocking customer service

Shocking customer service! Would give zero stars if it was possible.

5 september 2022
Review zonder uitnodiging
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Antwoord van Lancashiredoubleglazing

Hi Phil, i do apologise about this, can you provide me with the first line of your address or your CONTRACT number please and i can look into this further please. thank you

Beoordeeld met 5 van de 5 sterren

Incredible experience from start to…

Incredible experience from start to finish. They were efficient, communicated well and super helpful. The new front door and bifolds are amazing and great quality.

Cleanliness, precision, attention to details and all round 5 star service✨️ We are extremely happy and highly recommend them.

24 augustus 2022
Review zonder uitnodiging
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Antwoord van Lancashiredoubleglazing

Thank you for your kind review

Beoordeeld met 5 van de 5 sterren

Excellent service

The window fitter Mark did an excellent job. He was very tidy, putting dust sheets down and making sure everything was clean. Mark was very friendly and I would definately recommend Lancashire Double glazing

25 juli 2022
Logo Lancashiredoubleglazing

Antwoord van Lancashiredoubleglazing

thank you for the kind review Paula.

Beoordeeld met 1 van de 5 sterren

Poor time keeping.

Persistently book appointments then fail to turn up/cancel meaning that I have had to take time off for work/ reschedule meetings, only to be called half way through the allotted appointment time to be advised that the "engineer" is running late so they can not attend.

This is really poor customer service, if the engineers are busy - maybe some attention needs to be given to the individual in charge of scheduling - maybe look at incorporating some contingency into the times given per job?!

Postcode PR1 9AT.

So the 'technician came out to undertake the repair, he did a good job …albeit throwing the damaged and removed part down the side of my shed. Can you guys get anything right?!

And you still haven't reached out to me after I supplied the first part of my address!

18 augustus 2022
Review zonder uitnodiging
Logo Lancashiredoubleglazing

Antwoord van Lancashiredoubleglazing

hi, i can only apologise about this, please can you provide the first line of your address then i can look into it more for you please. thank you.

Beoordeeld met 5 van de 5 sterren

This is the second installation LDG…

This is the second installation LDG have done for us. As before it was expertly carried out and we are happy to recommend this firm. Other residents in this block of flats have also used LDG and, I believe, are equally satisfied.

15 augustus 2022
Logo Lancashiredoubleglazing

Antwoord van Lancashiredoubleglazing

thank you for your kind review.

Beoordeeld met 5 van de 5 sterren

Beautiful new windows installed

We have had 7 new windows installed this week by a team of 2 from LDG. This is our 4th use of the company. As previously, everyone has been very helpful and polite and the installation has been fabulous, especially considering we live in an old house, which often brings some issues !! The quality of the windows is great and they make our rooms look so lovely. Thank you to the team at LDG.

28 juli 2022
Review zonder uitnodiging
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Antwoord van Lancashiredoubleglazing

thank you for the review, much appreciated.

Beoordeeld met 5 van de 5 sterren

Lancashire Double Glazing

The people we have dealt with have been extremely nice, from the salesman, the surveyor and Mark the installer. We are very pleased with the service provided and the installation. I would recommend that anyone consider LDG when looking for replacement Windiws and doors.

27 juli 2022
Logo Lancashiredoubleglazing

Antwoord van Lancashiredoubleglazing

thank you for the review Mr Bird, much appreciated.

Beoordeeld met 5 van de 5 sterren

Quality Bifold Doors

We are renovating our kitchen and decided on Bifold doors. Lancashire Double Glazing offered us helpful advice throughout the process. They’ve now been fitted and we couldn’t be happier. The Bifold system is top quality and the fitters offered us a first class service. Wouldn’t go anywhere else!

23 juli 2022
Review zonder uitnodiging
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Antwoord van Lancashiredoubleglazing

thank you for the review Mick, much appreciated.

Beoordeeld met 5 van de 5 sterren

Great service, competitive pricing - used multiple times now

We have used these guys on multiple occasions now and they have been great. This has ranged from simple changes of locks to complete replacement of windows and doors. Price has been very competitive and the team that has come round each time have also been lovely people. Highly recommended

22 juli 2022
Review zonder uitnodiging
Logo Lancashiredoubleglazing

Antwoord van Lancashiredoubleglazing

thank you for the review, much appreciated.

Beoordeeld met 5 van de 5 sterren

New front door reguired

New front door reguired, wanted to open up the light in our hallway, got the brickwork sorted, and LDG came round measured up, its got an arch, worried about the shape.
Following the measure up stage they arrived with our new door, white frame black composite door with glass top and sides. And wow what a job, perfect fit and looks brilliant
Thankyou
Lancashire Double Glazing, yo are my number 1 from now on

15 juli 2022
Review zonder uitnodiging
Logo Lancashiredoubleglazing

Antwoord van Lancashiredoubleglazing

thank you for the review Rob, much appreciated.

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