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Pawfy UK Reviews 

132
•
TrustScore 3 uit 5

3,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Our Spaniel has Addisons disease and over the past 6 months his mobility has declined. Over the past couple of months we have been using the Pawfy snacks to help improve his mobility. They certainly s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

We did not ever subscribe to Pawfry. you have not an swered our emails, my wife only once ordered one pack, you are still sending the product long after our dog had passed away, I believe you are taki... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

The product didn’t agree with my dog - not all of them do. I also got signed up to a subscription I never agreed to and I was worried that they would keep taking money. It took a while for a response... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Replacement of a lost order was sent out quickly and without fuss. Prebiotic tablets work. My dogs gut health is dramatically improved, he's gone from loose stools to solid in a matter of weeks. I'll... Toon meer

Bedrijfsgegevens

  1. Dierenverzorgingswinkel
  2. ook in
  3. Vitamine- en supplementenwinkel

Geschreven door het bedrijf

Pawfy was created because of our love for our own pets. We realise the importance of health and vitality to a pet’s happiness and how this impacts you and your family. That’s why it matters to us that every ingredient makes its way into a Pawfy treat for a scientifically driven reason. Pawfy is about supplements that improve pets' lives, and we are focused on results.


Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

132 reviews

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3,1

Alle reviews

(132)

132 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great product

Great product. Quick and efficient service

9 oktober 2026
Logo Pawfy UK

Antwoord van Pawfy UK

Hey Sue,

Thanks for your kind review!

- Pawfy

Beoordeeld met 5 van de 5 sterren

Expensive but seems to work

Expensive but seems to work

9 oktober 2026
Logo Pawfy UK

Antwoord van Pawfy UK

Hey there,

Thank you for your review! We're glad to hear the chews are working out well.

- Pawfy

Beoordeeld met 3 van de 5 sterren

A mixed experience but OK in the end

The product didn’t agree with my dog - not all of them do. I also got signed up to a subscription I never agreed to and I was worried that they would keep taking money. It took a while for a response from them which worried me - but when they got back to me I got a full refund and they confirmed that the subscription had been cancelled.

18 september 2026
Review zonder uitnodiging
Logo Pawfy UK

Antwoord van Pawfy UK

Hey Emma,

Thank you for sharing your experience with us. We're glad we were able to sort this out for you!

- Pawfy

Beoordeeld met 5 van de 5 sterren

Great Results

Since taking the supplement my boys appear more agile Especially my 10 year old Working Cocker

8 september 2026
Logo Pawfy UK

Antwoord van Pawfy UK

Hey Maria,

Thanks for sharing with us! We're pleased to hear that the chews have been helping your boys out!

- Pawfy

Beoordeeld met 1 van de 5 sterren

We did not ever subscribe to Pawfry

We did not ever subscribe to Pawfry. you have not an swered our emails, my wife only once ordered one pack, you are still sending the product long after our dog had passed away, I believe you are taking finance from my account illegally, now sort this out or I will sue you! Roger Hawtin

7 oktober 2026
Logo Pawfy UK

Antwoord van Pawfy UK

Hi Roger,

Thank you for sharing with us. We're very sorry to hear about your loss.

A member of our team has been in touch to sort this out for you. We look forward to assisting further.

- Pawfy

Beoordeeld met 5 van de 5 sterren

Mobility back to normal

Our Spaniel has Addisons disease and over the past 6 months his mobility has declined. Over the past couple of months we have been using the Pawfy snacks to help improve his mobility. They certainly seem to be having great effect. His joints have returned to normal and his flexibility has noticeably improved.

7 oktober 2026
Logo Pawfy UK

Antwoord van Pawfy UK

Hey Derek,

Thank you for taking the time to share your dogs results with us. We're glad to hear that the chews have had such a positive effect on him!

- Pawfy

Beoordeeld met 5 van de 5 sterren

Pawfy probiotic

Purchased pawfy probiotic for my cavapoo chicken & liver flavour couldn’t believe it he likes them better than his food
Great product highly recommend

2 oktober 2026
Review zonder uitnodiging
Logo Pawfy UK

Antwoord van Pawfy UK

Hey Ken,

Thanks for sharing! We're glad to hear he's enjoying his chews!

- Pawfy

Beoordeeld met 5 van de 5 sterren

Great service and great product

Great service and great product. Our greyhounds dandruff has totally gone now she is on these supplements. Also the subscription makes it more affordable and regular.

3 oktober 2026
Logo Pawfy UK

Antwoord van Pawfy UK

Hey Molly,

Thanks for sharing with us! We're pleased to know that the chews have been helpful or your dogs dandruff!

- Pawfy

Beoordeeld met 5 van de 5 sterren

Really good prompt delivery

Really good prompt delivery, couldn't ask for more

3 oktober 2026
Logo Pawfy UK

Antwoord van Pawfy UK

Hey Mr. Clarke,

Thanks for taking time to share with us! We're glad you're enjoying the service.

- Pawfy

Beoordeeld met 3 van de 5 sterren

AVOID SCAM SUBSCRIPTION

wish I read the reviews here first, so many same issues of auto signing up customers with subscriptions, without any consent or agreement, making the "manage subscription" section/page IMPOSSIBLE to log in (keeps asking you to log in with email/get codes and repeat) no telephone number and non-existence customer service or auto chat bot. If the product was really good I wouldn't have mind so much, worse was that my dog hates it and MAKING it itch badly. I purposely bought 2 tubs to try back in September because of offer and also it will last a while, but they have now put me in auto subscription for 2 tubs a month and WOULD NOT allow me to delete my card saved on the website. Terribly company - AVOID. Now i have to contact my bank to report dispute.

Update: pawfy replied to my email, advised me to reject the delivery to get refund, which I am still waiting for the funds to come back. I do think the Pawfy team needs to look into this issue which has been mentioned so many times, if your products are good, customers will return, there is no need to automatically sign customers up for subscription.

6 oktober 2026
Review zonder uitnodiging
Logo Pawfy UK

Antwoord van Pawfy UK

Hi May,

Thank you for getting in touch with us. We're sorry to hear that this hasn't been as straightforward as you'd hoped.

Our team is happy to take care of these requests for you - we've requested some more information so we can get in touch.

We hope to hear back from you shortly.

- Pawfy

Beoordeeld met 5 van de 5 sterren

Quick efficient delivery

Quick efficient delivery, and product continues to help my dog enjoy a fun and active life! Thankyou.

2 oktober 2026
Logo Pawfy UK

Antwoord van Pawfy UK

Hey Anne,

Thank you for letting us know! We're really glad to hear that your dog is enjoying the chews.

- Pawfy

Beoordeeld met 5 van de 5 sterren

Good communication about deliveries…

Good communication about deliveries which arrive on time. I feel the probiotic chews have been of benefit and my dog loves them

4 oktober 2026
Logo Pawfy UK

Antwoord van Pawfy UK

Hey Beverley,

Thanks for your review! We're glad to hear that you've noticed some benefits of the Probiotic!

- Pawfy

Beoordeeld met 1 van de 5 sterren

Poor customer care

Last month cancelled subscription but still sent item which cost the postage to return. This month another 2 items were sent to me both of which I NEVER ordered. I contacted Pawfy 4 times and each time had the same reply (AI). Now returned again but still had postage charged for the items I never ordered. DO NOT USE THIS COMPANY!!!!!

22 september 2026
Review zonder uitnodiging
Logo Pawfy UK

Antwoord van Pawfy UK

Hi Lynne,

Thank you for getting in touch with us.

We're sorry to hear that the subscription arrangement didn't work out for you - we can confirm this was cancelled for you.

We'd also like to assure you that all emails are currently answered by our human team. If you require any further assistance, just let us know.

- Pawfy

Beoordeeld met 5 van de 5 sterren

Great product and service

The product seems to be working really well, our little female dog is not showing the signs of stiff and uncomfortable joints she had before.

Delivery was really quick, within two days and communication was great.

29 september 2026
Beoordeeld met 1 van de 5 sterren

Not recommended

I ordered 2 tubs of their Allergy and Immune chews., as my dog spent a lot of time licking and chewing her paws.
Having only taken them for 3 days, almost immediately her flatulence became an unbearable stench.
Her stools became loose and yellow in colour and her general health deteriorated.
She is only 2 years old so her lethargy was very noticeable.
The end result was that we took her to an out of hours vet, at vast expense, as we were so worried about her. She was in obvious discomfort.
I have taken it up with the Company and a refund has been made, but no offer to contribute to the vets fees.
Their response was not within 24 hours as stated on the website

12 september 2026
Review zonder uitnodiging
Logo Pawfy UK

Antwoord van Pawfy UK

Hi Valerie,

Thank you for getting in touch to share your experience.

We are very sorry to hear about your dogs condition and really hope that she's feeling a bit better now.

We do take these situations very seriously and as mentioned over email, are here to help as best as possible.

- Pawfy

Beoordeeld met 5 van de 5 sterren

Replacement of a lost order was sent…

Replacement of a lost order was sent out quickly and without fuss. Prebiotic tablets work. My dogs gut health is dramatically improved, he's gone from loose stools to solid in a matter of weeks. I'll admit I was dubious over the claims made in the add but it actually works. Would highly recommend.

23 september 2026
Beoordeeld met 1 van de 5 sterren

I sent you an email telling you I had…

I sent you an email telling you I had been involved in a Fraud involving my Barclay card and asking you to contact me before sending anymore chews you wrote back saying you could not update payment details I wrote back again asking you to contact me for new card details then on the 17/9 I got an email saying order sent AT NO TIME DID YOU CONTACT ME PLEASE DO NOT SENT ME ANYMORE CHEWS

20 september 2026
Logo Pawfy UK

Antwoord van Pawfy UK

Hi David,

Thanks for getting in touch with us! We're sorry to hear this.

As mentioned during our last exchange, for security purposes, we are unable to update your payment information on your behalf. However, we can provide you with a secure link to make these changes yourself.

A member of our team will be in touch shortly to assist further.

- Pawfy

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