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Pawfy UK Reviews 

132
•
TrustScore 3 uit 5

3,1

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Beoordeeld met 5 van de 5 sterren

Our Spaniel has Addisons disease and over the past 6 months his mobility has declined. Over the past couple of months we have been using the Pawfy snacks to help improve his mobility. They certainly s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

We did not ever subscribe to Pawfry. you have not an swered our emails, my wife only once ordered one pack, you are still sending the product long after our dog had passed away, I believe you are taki... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

The product didn’t agree with my dog - not all of them do. I also got signed up to a subscription I never agreed to and I was worried that they would keep taking money. It took a while for a response... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Replacement of a lost order was sent out quickly and without fuss. Prebiotic tablets work. My dogs gut health is dramatically improved, he's gone from loose stools to solid in a matter of weeks. I'll... Toon meer

Bedrijfsgegevens

  1. Dierenverzorgingswinkel
  2. ook in
  3. Vitamine- en supplementenwinkel

Geschreven door het bedrijf

Pawfy was created because of our love for our own pets. We realise the importance of health and vitality to a pet’s happiness and how this impacts you and your family. That’s why it matters to us that every ingredient makes its way into a Pawfy treat for a scientifically driven reason. Pawfy is about supplements that improve pets' lives, and we are focused on results.


Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

132 reviews

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3,1

Alle reviews

(132)

132 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Cannot sign in to account to cancel

Cannot sign in to account to cancel. Therefore, the product that I no longer want is still coming and I’m paying for it. Can’t find email confirmations to confirm anything. Still charging and sending product that DID NOT Work!!!!! Have contacted via Pawfy site and have yet to get a response. VERY FRUSTRATING!!

22 augustus 2026
Review zonder uitnodiging
Logo Pawfy UK

Antwoord van Pawfy UK

Hi Danielle,

Thanks for letting us know. We're very sorry to hear this!

Our team has tried to get in touch a few times over the past week and it appears we have an incorrect email for you so we're unable to locate your account. We've requested some more information from you so we can sort this out for you.

We look forward to hearing back.

- Pawfy

Beoordeeld met 1 van de 5 sterren

Don’t purchase this item

I took the product with me to my vet in the UK and they said this is rubbish and stop giving it to the dog, it’s of no nutritional value. I didn’t ever subscribe to this product, I made one purchase and it still keeps arriving.

23 augustus 2026
Logo Pawfy UK

Antwoord van Pawfy UK

Hi Donna,

Thnak you for your feedback!

Our Probiotic product has been beneficial for the needs of many dogs, however, we understand if it's not a good fit for yours. We've had a look at your account and can see that a member of our team has helped you out with a cancellation. Please let us know if there's anything else we can help with.

- Pawfy

Beoordeeld met 3 van de 5 sterren

My dog disliked the probiotic tablets…

My dog disliked the probiotic tablets so I organised to return. Was told my subscription had been xld BUT I had never taken out a subscription. However the refund was in my account very speedily. Think the subscription part of the website needs clarifying

15 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unexpected Subscription

The Allergy and Immune chews did not work for my dog and they were expensive.
As other customers have mentioned, I unintentionally had a monthly subscription. I attempted to cancel the 2nd order to no avail.
There are a lot of reviews on this site about unexpected subscriptions and it is obvious that the ordering procedure is unclear.

22 juli 2026
Review zonder uitnodiging
Logo Pawfy UK

Antwoord van Pawfy UK

Hi Liz,

Thanks for getting in touch! We're sorry to hear that the Allergy and Immune chews didn't work out as expected.

We've requested some more information from you so we can assist you further.

- Pawfy

Beoordeeld met 5 van de 5 sterren

Ear relief

Our dog has been on the probiotic for 2 months and we have seen a drastic improvement with her ears. So thankful for this product.

18 augustus 2026
Beoordeeld met 2 van de 5 sterren

Not impressed with the automatic unauthorised repeat subscription!

I ordered a one off joint product from this company for my elderly dog. The product seemed to work well. However since my original order, I have automatically been subscribed to repeat purchases. I have contacted customer services to no avail! Very annoying m. Will be speaking with my bank today as no longer want to receive this product on a monthly basis

20 augustus 2026
Logo Pawfy UK

Antwoord van Pawfy UK

Hi Dawn,

Thanks for getting in touch with us.

We can confirm that a member of our team has been in touch to resolve this for you. We look forward to helping.

- Pawfy

Beoordeeld met 5 van de 5 sterren

This is a really great product.My dog…

This is a really great product.My dog is 13 and she was really struggling with her hind legs . She's a German Shepherd Cross huskie and she was getting bad pain in her hips but since she's been on these she is so much more active and comfortable getting up from laying down.These have made a hell of a difference and because you can crumble them up in the food it isn't an issue giving them to her

19 augustus 2026
Beoordeeld met 5 van de 5 sterren

Really useful subscription service

Really useful subscription service, was a bit skeptical about if they would help with my dogs joint pain, however they seem to be helping her, which is all that matters to me, could be a little cheaper to regular customers, however I'm still happy with the service and product.

16 augustus 2026
Beoordeeld met 4 van de 5 sterren

It's actually a four and a half star rating

To get five stars this would have to cure my dog completely and nothing can do that because nothing is perfect. This, however, does come close so it's actually four and a half stars from me. He does move a little easier and bearing in mind he's a 13yo (possibly 14yo) Alaskan Malamute, that's pretty good. He loves his daily 'treats'. Last year a vet wanted to put him to sleep, this year a different and more senior vet said he was a healthy dog for his age and I think these supplements have gone a long way to achieve that. Thank you so, so much.

18 augustus 2026
Beoordeeld met 5 van de 5 sterren

These are great

I get away on subscription every month, arrives on time every month. Was over charged price wise one month but this was sorted their end with profuse apologies without me complaining. So customer relations are very good. A great big plus is that my pet loves these.

14 augustus 2026
Beoordeeld met 4 van de 5 sterren

They are very reliable and the joint…

They are very reliable and the joint support chews seem to be helping my dog.The only problem is I have to remember to change the delivery date as I get 2 tubs and the subscription automatically comes monthly without notice. The first you know about it is when they have took the money so if you do forget you haven’t got time to change it.

9 augustus 2026
Beoordeeld met 1 van de 5 sterren

Did not sign for repeat subscription

I purchase anxiety tablets which did not suite my dog I did not sign up for a repeat order but had email saying order had been processed, I filled in the form cancelled the order and subscription.then had email saying order had been despatched, will post again if this sorted quickly

This was sorted very quickly and money refunded and repeat subscription cancelled easy to return unwanted tablets by refusing to except them and return to sender . Email answered quickly after the weekend.could now give it 4 stars not 5 as it was a bit of a hassle to sort out

15 augustus 2026
Review zonder uitnodiging
Logo Pawfy UK

Antwoord van Pawfy UK

Hi Janet,

Thanks for getting in touch with us!

A member of our team has been in touch to resolve this for you. We look forward to helping.

- Pawfy

Beoordeeld met 5 van de 5 sterren

Great service and fast delivery

Great service and fast delivery, the product is wonderful as my dog Meg would testify if she could speak. The joint and hip pellets crumble easily into food and the effect on her walking etc has been a revelation. Thank you Pawfry!

15 augustus 2026
Beoordeeld met 5 van de 5 sterren

Orders arrive on time.

Orders arrive on time.
The chews are definitely making a difference to her as before her poo was very soft but since taking pawfy probiotic chews it’s solid. Better for her and me.

13 augustus 2026
Beoordeeld met 5 van de 5 sterren

Pawfy hip and joint is perfect for my…

Pawfy hip and joint is perfect for my 10 year chocolate labrador.
I have been ordering pawfy hip and joint for a while now, it's easy to order on line
With regular updates, delivery is quick
The staff are very helpful with any queries

13 augustus 2026

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