. Reviews 

I wanted to add leather repairs to my diy repair business, so we explored the marketplace and reviewed various companies. The only one that stood out for its exceptional customer care and expertise from the very beginning was LRC.

From my initial phone call to follow-up emails, nothing was ever too much trouble for them. They consistently went above and beyond to help me, always responding to my questions promptly and without hesitation.

When I attended the course, I was absolutely blown away. The knowledge this team possesses is truly outstanding. I went in with an open mind, expecting to learn a thing or two, but I cannot believe how much I’ve gained. The resources available to me are staggering, and the setup is phenomenal.

We covered everything—from leather identification to industry knowledge, marketing training, cleaning, colour mixing, and repairs. The skills I learned have completely transformed my understanding of what can be achieved. I now realise that items I once thought were beyond repair can often be saved, which is truly mind-blowing.

I cannot recommend this company enough. If I could give ten stars, I would. The customer care from start to finish has been phenomenal, and the aftercare is equally amazing. The team is always on hand to help, and nothing is ever too much trouble.

This has been the best customer service I’ve experienced in many years!

Apparently can’t clean a suede coat!!!
After reviewing the response from the company maybe the reply they sent to me was misleading in as much as it stated ‘at this time’ when it is not a service they offer?
The reply should have stated that they did not offer the service I required as their response led me to believe they did not wish to bother with it ‘at this time’
Therefore I will amend my review to 3 stars

I wouldn't even give one star. I bought some leather dye for a pair of shoes and they did not change colour AT ALL. I was then told I should have added extra pigment (presumably another purchase). This was not clear on the website. Customer service was poor - they were just not interested.

I've just used their leather cleaner in my cars VERY light grey leather seats. I've tried all sorts to get them clean. This was my final attempt before selling it. I am amazed at how well this stuff works and how easy it is to use! My car is 12 years old and honestly, the seats now look brand new!! Big thumbs up👍👍👍

I had made a mess of cleaning a pair of shoes and they were too expensive to throw away. From first contact with The Leather Repair Company, the service was first class. They told me what the process was, how long things would take, explained clearly what they had done to my shoes and how to look after them in future. The whole process of sending the shoes in, payment and getting my shoes back was seamless. They even sent me photos of the shows once done! Great service and great value. Highly recommend.

I have attended a four-day leather repair course, which was a fantastic opportunity for me to improve and learn new skills from a master of leather repair. The way Richard talks about leather is amazing; you can feel during the course that he is putting everything from his heart into teach you abut leather and the whole restoration process. All of this makes you feel like you came to the right place to learn, and you can be sure that you will have the opportunity to be successful in the future. Thank you, Richard, and of course, I would like to thank Carolynne and Callum for any support during the course. I am recommending to everyone this course and its products with 300% trust. Marcin

This is the second time I have use The Leather Repair Company. On both occasions the handbags sent for repair and restoration have come back looking like new - one was a family heirloom, the other a well used and well worn bag.

I would have no hesitation in recommending The Leather Repair Company

I noticed a very small cut in my beautiful new leather armchair and emailed The Leather Repair Company.
I received a very quick response asking for a photo, I then was advised on how to repair with their leather glue which I was sent a link to purchase.
I was concerned on doing the repair myself and I was sent a link to a YouTube video.
So helpful and I am so relieved that there is no damage any longer visible on the chair.
Thank you Carolynne for your efficiency and advice.

Within a month of buying my first preloved designer leather bag, a bottle of water spilled onto my car seat, and the bag, leaving a big watermark. I contacted Richard, who was very helpful, and sent the bag off for them to have a look at. Carolynne has been brilliant at keeping me updated, and the bag is now back with me and looking great again. Such a fantastic service and excellent value for money. Thank you!

Easy to use service for those leather repairs. Simply complete form, send, they will estimate cost, agree and pay and within no time your leather repair will be returned. Tidy repair, and cleaning and protection product available too. All at a reasonable cost. Don't leave those items in the back of the cupboard any longer and don't just throw away!

Astonishing jacket refurb. Looks like new. Perfect colour match. Had had a small cut in the leather and it has been repaired perfectly. Not visible now. Many, many thanks

They did an amazing job at bringing the sofa on the cover of George Michael's album Patience back to life. It was in really bad shape when I took it in to them and now it is like new. They are also great people to work with.

omg. I am so happy with my leather trench coat. looks like I have just bought it. highly recommend this company I truly am so happy thank you guys so much

Carolynne Gave me the best information I needed

Richard and the team were fantastic, nothing was too much, i have done the 4 day course and bought some kit from them, the products are top quality and i highly recommend the course.

Bought leather seats for my Volvo but they were in poor condition. Spoke with LRC who recommended a colour repair kit. I managed to get a pretty good match on the colour and I’m delighted with the finish.

Mixing the colour can be tricky but it’s easy to check on a test patch before applying.

Replied to my enquiry promptly. From order to delivery was only 1 day. Leather cleaner is amazing. Sofa is like new

As usual, very helpful and professional ... superb products ... mixed paint, lacquers and cleaner this time...