LED Hut Reviews 

15.869
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant customer service. Nothing was too much trouble. Other firms could learn a great deal from you. My only problem was I had ordered the wrong bulbs in the first place. Idiot me.... Toon meer

Beoordeeld met 5 van de 5 sterren

Bought a load of LED tubes at auction to find I needed a different type of starter or I'd have to re-jig wiring inside the batten to circumvent the ballast (or something like that!). Anyway, searching... Toon meer

Beoordeeld met 5 van de 5 sterren

Recently purchased some led golf ball sbc bulbs arrived well packed and all intact, Much cheaper than elsewhere, we fitted them and they are absolutely brilliant. Will certainly be purchasing all my... Toon meer

Beoordeeld met 5 van de 5 sterren

Fast delivery and good value thanks. I have used LUMiLiFe LED downlighter bulbs before and they seem to last much better than other brands I have used. Their feel and appearance seems superior.

Bedrijfsgegevens

  1. Lampenwinkel

Informatie afkomstig van verschillende externe bronnen

The Next Chapter in Our Story: On 14th June 2019, after several months of stock and financial problems finally resulting in the company entering administration, Supreme 88 Ltd acquired certain assets of LED Hut Fulfilment Services Ltd. We at Supreme are dedicated to restoring faith and trust back to the LED Hut name and restoring to former glories.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

16K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(15.869)

35 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

The best support, service, price and knowledge - Adam

Good morning
I couldn't be more happy with the great service and help I received from LED Hut - I received a call today morning and the amazing feedback and support was brilliant
I will keep using LED hut and will recommend it to friends and family
if you ever need help best person to speak to is Adam
He deserves employee of the year

4 april 2024
Logo LED Hut

Antwoord van LED Hut

Good morning,

Thanks for taking the time to speak with me and I am glad that this has now been resolved.

Kind regards,
Adam
LED Hut.

Beoordeeld met 5 van de 5 sterren

led golf ball bulbs

Recently purchased some led golf ball sbc bulbs arrived well packed and all intact, Much cheaper than elsewhere, we fitted them and they are absolutely brilliant. Will certainly be purchasing all my lighting requirements from LED Hut from now on

2 april 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Product arrived as ordered

Product arrived as ordered. However the ordering experience, by phone, was unhelpful, and the operative kept cutting off, and getting the order wrong. She could not forgill part of the order requirement, for a common high efficiency bulb.
I have traded with you over the years, when your sales team were both more knowledgeable and helpful. Alas not this time.

13 maart 2024
Logo LED Hut

Antwoord van LED Hut

Good morning,

Thanks for taking the time to write us a review.

Please be advised that the number is a customer service line and not a sales or technical help line.

I can also confirm that we would not have cut the call off and this will have been a signal issue.

Regarding stock - we are only available to supply the stock that we currently have but I will pass this on to the product team.

Apologies you feel we fell short on this occasion and should you wish to discuss this further please dont hesitate to give us a call.

Kind regards,
LED Hut.

Beoordeeld met 2 van de 5 sterren

Purely the ordering on line poor.

Purely the ordering on line.
"If you add £20 or so to your order your qualify for free delivery."
So I did add a bit more and was told that I now qualified for free delivery.
But at the checkout no I did not and was charged for delivery.
So I feel somewhat cheated but it is some fry but leaves a bad taste.

7 maart 2024
Logo LED Hut

Antwoord van LED Hut

Good morning,

Thanks for taking the time to write us a review.

Please be advised that we do offer free shipping however certain items are excluded in this such as 5ft tube lights.

We are charged a premium so we do have to charge this I am afraid.

Should you need further clarification please don't hesitate to give me a call.

Kind regards,
LED Hut.


Beoordeeld met 3 van de 5 sterren

Unhappy with the postage charges

Unhappy with the postage charges. Was told in two different places when ordering postage free, however postage added to the bill total. Contacted customer services and they said there was a postage charge.

26 februari 2024
Logo LED Hut

Antwoord van LED Hut

Good morning,

Thanks for taking the time to write us a review.

Please be advised that all postage charges are listed on the site, we do offer free delivery once the threshold has been met but this does exclude tube lights.

On the shipping page it does also advise the following -

*Please note that Free Delivery is not available on certain items due to their size/weight. These will incur a mandatory shipping fee.

Unfortunately there is an extra charge for 5ft tube lights.

I would be happy to explain this in further detail on the phone if you would like me to give you a call.

Kind regards,
LED Hut.

Beoordeeld met 2 van de 5 sterren

Poorly packaged lots of damage

Ordered 12 LED panels for lighting in a garden room. Very poorly packaged with no protection at all, and sure enough, 4 of them damaged, either cracked on the front or bashed in at the back. I phoned LEDHUT, and was assured that replacements would be dispatchd the next day. So the next day came, and all I got was an impersonal email saying they were now out of stock so those four would be refunded. And to be fair, they did refund. A few days later, I got another email promoting their sale, so I checked just in case, and guess what, they were showing back in stock. So I ordered another 4 to see if I could get the ones I needed. No great surprise, another email saying they were out of stock and I would be refunded. So poor packaging and they clearly don't know what they'g got and what they havn't. Very disapointed.

21 februari 2024

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