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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The Outside granite Urn I ordered to contain my husbands ashes is beautiful, solid and enables me to sit in our garden knowing he is beside me. I had received an unexpected delivery bill from the d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I bought this urn for my husband who recently passed away. The online purchasing was straightforward, and delivery was a lot quicker than the quoted time. It is a beautiful piece of sculpture; the o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Beautiful well made product - the photograph did not do it justice - white was not as bright and it has a lovely matt finish, very tactile. A ceramic piece that graces the lounge. Great customer se... Toon meer

Beoordeeld met 5 van de 5 sterren

LegendURN were very good with communication. The website let's them down a little by offering just one, not particularly high resolution image of the Urn we were interested in. But after emailing th... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Winkel
  2. Uitvaartkistleverancier
  3. Crematorium
  4. Uitvaartcentrum
  5. Huisdieruitvaartservice

Geschreven door het bedrijf

At legendURN, we understand that choosing an urn or memorial jewellery is a profoundly personal decision. We help families find a tangible and lasting tribute to someone they love, with care, clarity, and respect. Our collection includes cremation urns, ash jewellery, pet urns, and other memorial products in styles ranging from understated and contemporary to artistic and timeless. We work with skilled European artists and craftspeople, enabling us to offer high-quality memorials, distinctive designs, and personalised options. We also work with funeral directors and crematoria across the UK and Ireland. We take the time to answer questions, listen carefully, and guide you step by step. Our goal is simple: to help you find a memorial that reflects love, is made with great care, and offers lasting comfort.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Fantastic service quality

Fantastic service quality

8 april 2026
Logo legendURN

Antwoord van legendURN

Dear Mr Davies,

How wonderful to hear that everything went well and met your expectations.
You now have a beautiful work of art for your beloved four-legged companion.
Thank you for your trust in us.

Beoordeeld met 5 van de 5 sterren

Excellent Caring Company.

The Outside granite Urn I ordered to contain my husbands ashes is beautiful, solid and enables me to sit in our garden knowing he is beside me.
I had received an unexpected delivery bill from the delivery company, I phoned Legends helpline, they were so helpful and concerned that I had received this bill, I was told not to worry they would sort it out, which they did. I received written confirmation that it wasn't for me to pay and they apologised. An emotional and stressful time made easier.
Also received with the urn a kind and thoughtful hand written card thanking me for my trust in them.

19 maart 2026
Review zonder uitnodiging
Logo legendURN

Antwoord van legendURN

Thank you very much for your beautiful and personal review.
It means a great deal to us to hear that the urn brings you comfort and allows you to feel that your husband is close to you in your garden.
We are also glad that we could assist you with the unexpected delivery charges and resolve this for you. During such an emotional time, it is very important to us to support you as best as we can.
Thank you again for your trust and your kind words, we truly appreciate it.
We wish you much strength and many peaceful, meaningful moments in your garden.

Beoordeeld met 5 van de 5 sterren

Super service & a quality…

Super service & a quality product,delivered in the specified time.

26 februari 2026
Logo legendURN

Antwoord van legendURN

Dear Mr. Thompson,

Thank you very much for your message.
We are pleased to hear that everything went as desired.
Thank you for your trust in us.

Beoordeeld met 5 van de 5 sterren

Great urn

Great urn. Good quality.

24 februari 2026
Logo legendURN

Antwoord van legendURN

Thank you for your kind review. We are pleased to hear that the Eternal Love urn met your expectations. We hope it offers a beautiful and meaningful place of remembrance.

Beoordeeld met 5 van de 5 sterren

'Connected' Urn

I bought this urn for my husband who recently passed away. The online purchasing was straightforward, and delivery was a lot quicker than the quoted time.
It is a beautiful piece of sculpture; the one nit-pic I would have is that the finish is not as smooth as I was expecting or was as shown in the picture on-line. There are some obvious areas of knobbling on the female figure, and it was an expensive piece, but I guess this adds to the individuality of it. That said, overall, I'm happy with my purchase and would happily recommend Legend Urn.

3 maart 2026
Review zonder uitnodiging
Logo legendURN

Antwoord van legendURN

Thank you very much for your kind and honest review. We completely understand that you were expecting a perfectly smooth finish, and we truly appreciate your patience and understanding regarding the natural characteristics of the piece.
This urns are entirely handmade, making each one unique. Small variations in finish or texture are a natural part of the craft and contribute to the individual beauty of the artwork.
We are delighted to hear that you are overall satisfied and that you found our service and ordering process pleasant. Your recommendation means a great deal to us, especially during such a personal and emotional time.

Beoordeeld met 5 van de 5 sterren

I ordered a small carved wooden…

I ordered a small carved wooden heart-shaped urn for a nominal amount of ashes, and it's absolutely stunning. Thank you for offering this, my dad was a carpenter by trade so this is exactly the type of urn I was seeking.

16 februari 2026
Logo legendURN

Antwoord van legendURN

Dear Mr. Jones,

Thank you very much for your message.
It is wonderful to hear that you have found something that truly suits your father.
Thank you for your trust in us.

Beoordeeld met 5 van de 5 sterren

The urn you have created is just so…

The urn you have created is just so special and perfect for our home. I am so happy I found your website. It doesn’t even look like an urn. It looks like it belongs 💙 Ordering was easy and the urn arrived before schedule in perfect condition.

10 februari 2026
Logo legendURN

Antwoord van legendURN

Dear Mrs. Jones,

Thank you very much for your message.
We are pleased to hear that everything went well and that the urn meets your expectations.
It truly is a work of art that you have chosen.
Thank you for placing your trust in us during this difficult period.

Beoordeeld met 5 van de 5 sterren
Logo legendURN

Antwoord van legendURN

Dear Mr. George,

Thank you very much for your message. We are pleased to hear that everything went well and met your expectations.

Thank you for your trust in us.

Beoordeeld met 5 van de 5 sterren

Excellent choice and great customer…

Excellent choice and great customer service

16 januari 2026
Logo legendURN

Antwoord van legendURN

Thank you very much for your kind words. We are very pleased to hear that you are satisfied with your choice and our service. We hope that the bronze urn will serve as a beautiful and cherished memory.

Beoordeeld met 5 van de 5 sterren

Well finished urn

Well finished urn, delivery service poor

8 januari 2026
Logo legendURN

Antwoord van legendURN

We are pleased to hear that you are satisfied with the finish of the urn.
Our apologies that the delivery did not go smoothly. Thank you very much for your patience. We will take your comments into account to further improve our service.

Beoordeeld met 5 van de 5 sterren

I can’t recommend this company enough

I can’t recommend this company enough. They were absolutely fantastic. Having to a buy a urn for my father was the hardest thing I’ve ever had to do and the level of compassion I received from this company was a part of this whole process I won’t forget. The urn itself is to a very high standard and not the basic urn shape but something more fitting for my father’s forever resting place. Don’t hesitate to contact them if you have any questions, the customer service is brillant.

7 januari 2026
Logo legendURN

Antwoord van legendURN

Thank you very much for your beautiful and personal review. We are deeply touched to hear that we were able to support you during such a difficult process and that you felt the compassion of our team as a source of comfort. We are glad that the urn met your expectations and provides a beautiful, dignified place for the memory of your father. Your words mean a great deal to us.

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish…

Excellent service from start to finish , item arrived well packed and in excellent condition, I would recommend this supplier to anyone 10/10

24 december 2025
Logo legendURN

Antwoord van legendURN

Thank you very much for your wonderful review and the 10/10 rating!
We are delighted to hear that you found our service excellent and that the granite photo block arrived well-packaged and in perfect condition. We greatly appreciate your recommendation. Thank you again for your trust!

Beoordeeld met 5 van de 5 sterren

Very beautiful urns

Very beautiful urns.. I wish I'd never experienced ordering it this early in my life.. but thank you. Good customer service as well.

3 december 2025
Logo legendURN

Antwoord van legendURN

Dear Anna,

Thank you very much for your kind words. We are glad to hear that everything went well during this difficult period.
Thank you for placing your trust in us.

Beoordeeld met 5 van de 5 sterren

Absolutely beautiful and a lovely item…

Absolutely beautiful and a lovely item to hold the ashes of my cherished husband

2 december 2025
Logo legendURN

Antwoord van legendURN

Thank you so much for your kind words. We are honored that our urn can serve as a meaningful tribute to your cherished husband.

It means a great deal to us to know that it brings comfort and helps preserve his memory in such a special way.

Beoordeeld met 5 van de 5 sterren

Well made and beautiful to look at…

Well made and beautiful to look at knowing that your loved one is safe .

21 november 2025
Logo legendURN

Antwoord van legendURN

Dear Raymond,

Thank you very much for your kind words.
I'm glad to hear that everything went well and that you found something worthy of your loved one.
Thank you sincerely for placing your trust in us during this difficult time

Beoordeeld met 5 van de 5 sterren

The quality of the product bought was very good indeed

The quality of the product bought was really good.

However, even though i put my delivery address on correctly, a completely different address was put on the shipping label!

This resulted in Fed Ex trying to deliver my product 3 separate days and telling me I wasn't in, when in fact I was!

Fed Ex eventually got to the bottom of the problem and my product was eventually delivered!

If this blip hadn't have happened, I would have given everything 10/10

I am grateful to Fed Ex for eventually sorting this issue out for me and I am also very pleased with the product itself.

24 november 2025
Logo legendURN

Antwoord van legendURN

Thank you very much for taking the time to share your experience with us. We’re glad to hear that you are satisfied with the quality of the product.

We’re sorry to hear that FedEx was unable to deliver your order right away, causing unnecessary delays. That must have been very frustrating, especially since you were at home. Our apologies for the inconvenience this has caused.

We’re pleased that FedEx was eventually able to resolve the issue and that your order arrived safely before your desired date. Thank you for your patience throughout this situation.

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent service and beautiful piece

10 november 2025
Logo legendURN

Antwoord van legendURN

Dear Mrs. Hilliard,

Thank you very much for your message.
We are very glad to hear that everything went well and that the urn meets your expectations. Thank you for placing your trust in us during this difficult time.

Beoordeeld met 5 van de 5 sterren

Received ahead of time expected

Received ahead of time expected; great quality; exactly as I hoped it would be

31 oktober 2025
Logo legendURN

Antwoord van legendURN

Dear Mrs. Anderson,

Thank you very much for your message.
It is wonderful to hear that everything went well and was to your satisfaction. Thank you for placing your trust in us during this difficult time.

Beoordeeld met 5 van de 5 sterren

Legend Urn was very easy to deal with…

Legend Urn was very easy to deal with at a very difficult time and responded very quickly to the changes that I wanted to make to the final designs.
I would definitely recommend and would use them again although I am hoping that won’t be anytime soon.

28 oktober 2025
Logo legendURN

Antwoord van legendURN

Thank you very much for your kind words and recommendation.
We’re glad that we were able to support you during this difficult time and that you’re happy with the final design.
Your trust means a lot to us.

Beoordeeld met 5 van de 5 sterren

Real people

when payment problem occurred they immediately responded to my query and were incredibly helpful. I was dealing with real people who were kind and efficient.

7 oktober 2025
Logo legendURN

Antwoord van legendURN

How wonderful to read, thank you very much for your kind words!
We believe it’s important that our customers are helped quickly and personally, so we’re very happy to hear that you experienced it that way.
Thank you for your trust!

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