Literally within minutes of asking a question about a replacement unit I received a response with the unit ordered and on its way. An absolute first with any company - amazing!
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We are here to pick up replacement part and new purcahse for our company restock, very good location for pick up. The staff is very friendly and professional.
we encountered a shipping issue with USPS delivering wrong package. The cs team tried their best to rearrange everything, overall pretty good experience
The LeonLite product is a fine product. The pathway lites are well engineered except for the plastic threaded attachment to the canopys. The plastic thread is the weakest link in an otherwise well... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For over 20 years, LEONLITE, a subsidiary of TORCHSTAR, has been a landscape lighting pioneer, particularly in the field of E-commerce. As we listen to homeowners, we find they view landscape lighting as an investment in the beauty, safety, and entertainment of their home. Our latest expansion has been among landscape lighting professionals, who appreciate the company's product innovation, warranty, and high-quality design, engineering, and testing standards along with our support.
Contactgegevens
3768 Milliken Avenue Suite B, 91752, Eastvale, Verenigde Staten
- 8009907688
- info@leonlite.com
- www.leonlite.com
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Exactly What I Needed and Expected
I quickly received my order. It was in perfect condition and exactly what I ordered. Thanks for a great overall experience!
Needed help with a replacement part my…
Needed help with a replacement part my dog broke...fast efficient and very helpful!
Great service
The customer service is excellent! Judy G was very helpful. They helped me greatly!
Communication by email was answered…
Communication by email was answered promptly with attention to detail, very helpful,
Great customer service
Great customer service! They quickly fixed a small mistake on my order and kept me well-informed. I’d definitely recommend their lights.
incredibly professional and thorough.
The two women that I corresponded with were incredibly professional and thorough durning our email discussions.
They replaced a burned out light, and helped me access a few more that we paid for in the event we another one or two burn out.
Best modern lights
Best modern lights
Fast Customer service
The company replaces the lights very quickly and responsively.
Made it very painful to replace 1…
Made it very painful to replace 1 broken stake. Very time consuming and took months for a simple replacement that any other company would have done as a courtesy yet they charged me for the stake and shipping. Staff was friendly but policy is not customer friendly
quality products, that's about it
While the website was easily maneuverable and the products were of good quality, the descriptions were confusing. Packages were not delivered on time, in the wrong quantity, customer service is nonexistent, and the downfalls set our project back a week.
I ordered online and everything went…
I ordered online and everything went very smooth. The lights arrived in a timely manner.
Great customer service; high quality products
Great customer service. I had an atypical request and LeonLite was attentive and provided what I needed with friendly service.
Quick response to my questions
Quick response to my questions. Always friendly and helpful
Es importante lo bueno y fantastico que…
Es importante lo bueno y fantastico que son
Awesome customer servicee
dont know the quality yet, but customer service is so-so
it took 3 days to get anyone to call me back. I left both voicemails and messages on the website.
Searching online for replacement…
Searching online for replacement outdoor lighting I stumbled upon this website. As a reluctant online buyer, I studied everything written about these path lights. Ordering was easy and the shipment of six path lights arrived extremely well packaged. I actually installed them myself and they look beautiful - exactly as pictured.
This is an easy answer
This is an easy answer. Ruby A. sent me a very nice e-mail, telling me that she could help me. I was thrilled that she provided me with a link so I could buy the lights (that matched the ones I had just purchased from wayfair). I was upset because I had the packing slip from wayfair but they could not find my order that had just been sent on Sept 19th. I sent e-mails to every company name on the packing slip and the very next day I got the e-mail from Leonlite /Ruby A. I would recommend Leonlite/Torchstar to anyone needing quality lighting. I choose to use low voltage landscaping lights because they last and are so easy to install and look great. I received such professional and really quick service, but I received personal understanding and when Ruby used the term" it's no problem at all" I knew that I had the right place .
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