Literally within minutes of asking a question about a replacement unit I received a response with the unit ordered and on its way. An absolute first with any company - amazing!
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Lees wat reviewers zeggen
We are here to pick up replacement part and new purcahse for our company restock, very good location for pick up. The staff is very friendly and professional.
we encountered a shipping issue with USPS delivering wrong package. The cs team tried their best to rearrange everything, overall pretty good experience
The LeonLite product is a fine product. The pathway lites are well engineered except for the plastic threaded attachment to the canopys. The plastic thread is the weakest link in an otherwise well... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For over 20 years, LEONLITE, a subsidiary of TORCHSTAR, has been a landscape lighting pioneer, particularly in the field of E-commerce. As we listen to homeowners, we find they view landscape lighting as an investment in the beauty, safety, and entertainment of their home. Our latest expansion has been among landscape lighting professionals, who appreciate the company's product innovation, warranty, and high-quality design, engineering, and testing standards along with our support.
Contactgegevens
3768 Milliken Avenue Suite B, 91752, Eastvale, Verenigde Staten
- 8009907688
- info@leonlite.com
- www.leonlite.com
4,8
Uitstekend
431 reviews
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Just as wonderful experience dealing with them.
30 september 2025
Review zonder uitnodiging
customer service reps were excellent.
customer service reps were excellent.. justin and ruby were super helpful and responsive.
2 oktober 2025
Great Quality and Customer Service
I have been using Leonlite products for over two years now and have installed probably 40 or more lights on two properties. All the light works great and for the small number of problems that I did experience Leonlite were very responsive and sent me replacements quickly. This is quality product at a fraction of the cost of a similar item bought from the large box stores or landscape supply stores.
30 september 2025
Review zonder uitnodiging
Great product
Great product, unfortunately it took a few weeks before I recieved a rresponse
23 september 2025
Italia was kind
Italia was kind, thorough and responsive. She addressed my warranty claim quickly and resolved the issue. I’ve purchased over a hundred of these lights and will continue to do so as the customer service matches the quality of the product. Bravo and Thank You
Loyal Customer
26 september 2025
Review zonder uitnodiging
Love these lights and customer service!
Had a malfunctioning LED and customer service responded immediately and resolved the issue. Italia D is an awesome CSR! Thanks for all your help!
26 september 2025
Review zonder uitnodiging
Service was responsive to my needs
Service was responsive to my needs, when they got back to me after 3 emails. They helped me immediately and successfully to order what I needed. This is the second time I have had to speak with customer service, and I give them 10 stars. They are a good company and the product I have purchased is high quality.
18 september 2025
Responsive Customer Service
I bought a lot of these landscape/hardscape lights for a major lighting project. The company was very responsive in replacing any lights not working.
18 september 2025
Antwoord van LeonLite - Professional lighting made affordable
Hello Dinesh, you have been in contact with Justin from our team to rectify the situation. We pride ourselves on excellence and if you ever need anything let us know!
Excellent customer service from Italia…
Excellent customer service from Italia D! She was professional, responsive and made sure the issue was addressed and resolved in a timely fashion! Great experience!
12 september 2025
Review zonder uitnodiging
Great customer service
Great customer service. Messaged about a light that broke and replaced was sent out. Thank you
15 september 2025
Review zonder uitnodiging
Great customer service
I had ordered some landscape lighting from LeonLite approximately eight months ago. Suddenly one night several of the lights quit working. I thought maybe it was the control box and had an electrician come out and he determined that the fixtures had gone bad.
I contacted LeonLite and communicated with Italia. I explained the situtation that I had and explained everything that I had done. I did not need all of the light fixtures replaced, just the ones that gone bad. She got back to me very quickly and talked with management and they agreed to send me replacement fixtures for the ones that had quit working.
The replacements came today. This whole process only took two weeks to get resolved.
I am very pleased with the service and the product and would recommend Itlalia and her team to anyone.
Thank you
11 september 2025
Review zonder uitnodiging
I had an issue with 2 lights
I had an issue with 2 lights. Italia D. was excellent and easy to work with to get them replaced. Great customer service. Thank You!
22 augustus 2025
Review zonder uitnodiging
replaced pathway lights and made it…
replaced pathway lights and made it very easy.
5 augustus 2025
Review zonder uitnodiging
Responsive
21 augustus 2025
Great customer service
Great customer service! The only thing I don't like is the warranty on these lights I purchased! I bought 16 and so far had to replace 4 of them! I bought them just over a year ago!
Your company wouldn't replace the last one unless I sent it in to be tested. Its almost like they're calling me a liar! Plus it would cost me more for the shipping them the light!I would not recommend these lights! They are awesome but come with a price!!
13 augustus 2025
The product claimed 70 foot distance…
The product claimed 70 foot distance detection, but didn't come on until like 20 feet.
I'm having a hard time returning the product.
12 augustus 2025
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