Booked an event.. but my email confirmation didn’t come through, emailed LDT and they quickly confirmed that my registration and payment was received and resent the confirmation email.. Love this co... Toon meer
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Lees wat reviewers zeggen
Don’t buy the refundme race entry insurance offered by Let’s Do This. Don’t waste your money. If your reason for needing a refund doesn’t match a predefined exact allowable scenario, you will be denie... Toon meer
I needed to complete my London Marathon 2026 Good For Age entry via Let's Do This but I didn't get a booking reference or confirmation back, due to a website blip. I contacted LDT support via Chat and... Toon meer
I had a question about my deferred entry into GnR2025. It was not easy to find who to contact to ask my question. Having made contact via 2 different emails and been redirected both times I final... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Let's Do This exists to inspire anyone and everyone to have incredible moments, make unforgettable memories, and feel alive. With 1000s of incredible experiences to choose from, we're here to help you find your next moment whether it is running, cycling, triathlons, swimming, trail or obstacle.
Contactgegevens
Smiths Building, Lower Ground Floor, 179 Great Portland St,, W1W 5PL, London, Verenigd Koninkrijk
- support@letsdothis.com
- www.letsdothis.com
3,8
Goed
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 65% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I received the answer very quickly.
5 september 2025
So satisfied with this app
So satisfied with this app. The navigation is easy and i am happy with it. I recommend anyone give it a go. Pop it in your list on your phone! Its great!
3 september 2025
Great North Run ballot
Needed to withdraw from the ballot for next year’s Great North Run. Emailed and got a very prompt confirmation that I have been withdrawn. Impressed!
11 september 2025
Review zonder uitnodiging
Enquiry resolved very quickly!
My enquiry was resolved very quickly and to my complete satisfaction. Thank you
9 september 2025
Great north Run Ballot withdrawal
I had to withdraw my ballot place for the great north run and this was done immediately i emailed- thank you
9 september 2025
Review zonder uitnodiging
Tried to enter the ballot for my…
Tried to enter the ballot for my partner and me had nothing but problems. Complete form but when it comes to enter my details just keeps going back to start.
7 september 2025
Review zonder uitnodiging
Decapitated
Great
Did not get the result I wanted but the response was swift and done in execution style
1 september 2025
Website (Ragnar Let's Do This) Not Good
The website (specifically for Ragnar--other LDT sites may be great) is not good. A couple specific aspects:
1) When I wanted to find information or make changes, the options are either difficult to find or not on the website.
2) Navigation is a challenge. Most websites have menus that make it easy to go find what you're looking for, and go back to previous pages. That's not the case with this site. The website also opens new tabs when not necessary--it actually makes navigation substantially worse.
Why 2 stars instead of 1? Human customer service has been great, even though it's not fast (understandable! You have a lot of users).
23 augustus 2025
Review zonder uitnodiging
Antwoord van Let's Do This
Hi Jonathan,
Thank you for taking the time to share such detailed feedback, we really appreciate it.
We’re glad to hear that you’ve had a positive experience with our customer service team. In fact, when you reached out, I can see that we responded the same day!
The change you wanted to make to your booking couldn’t be done manually, which is why a formal request to our team or the event organizer was needed.
For easier access going forward, when you’re logged into your account, you can view and manage your bookings and team pages directly from your profile. We know navigation can always be improved, and your comments help us identify where to make things clearer and more user-friendly.
Thank you again for sharing your experience — feedback like yours helps us improve both the website and the overall booking journey. Please don't hesitate to reach out to the team directly for any further assistance.
Very helpful!
4 september 2025
Review zonder uitnodiging
Very helpful.
26 augustus 2025
Review zonder uitnodiging
NOT a fan of there website or App
NOT a fan of there website or App, they both are hard to get to my event. Just hunting for an event is a pain.
Then they keep suggesting/offering me to follow rando people. Maybe it is for follower hunters.
22 augustus 2025
Review zonder uitnodiging
Antwoord van Let's Do This
Hi James,
Thanks for sharing your feedback and we’re sorry to hear you found the app and website difficult to navigate.
Our platform is designed as a social app for the endurance community, which is why you’ll sometimes see suggestions to follow others. These are not random — they’re based on people who share mutual friends with you or who are in the same groups, so you can connect with like-minded participants.
Alongside the social features, the app also helps you find and book upcoming events, and manage your own bookings directly in your calendar. If you prefer, you can also access all of these features by logging into your account on our website.
We really appreciate your feedback as it helps us improve, and we’ll keep working to make both the website and app smoother and easier to use.
If you would like to share any further feedback, please don't hesitate to contact us on support@letsdothis.com
Very good experience ☀️
12 augustus 2025
Hallo Ich hatte mich für den…
Hallo Ich hatte mich für den Halbmarathon 2026 in Lissabon angemeldet meine Email wurde gehackt ich habe eine neue wie finde Ich jetzt raus ob ich angemeldet bin oder nicht ?
21 augustus 2025
Review zonder uitnodiging
Antwoord van Let's Do This
Hi! Please can you send your details across to support@letsdothis.com so we can find your details and help out. Alternatively you can contact the event organisers directly on info@maratonaportugal.com. Thank you!
Translation: Hallo! Bitte senden Sie Ihre Daten an support@letsdothis.com, damit wir Ihre Daten finden und Ihnen helfen können. Alternativ können Sie die Veranstalter direkt unter info@maratonaportugal.com kontaktieren. Vielen Dank!
Porthcawl triathlon
Website is easy to navigate, very clear as to what you are looking for and purchasing and regular updates and notifications.
10 augustus 2025
Easy to book as always
Easy to book as always. Danny was also very helpful with an issue I had.
14 augustus 2025
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