Lidl Ireland Reviews 

I bought a petrol chainsaw a little over 109 euro for it to not work brought it back to be told they don't take them back to contract coustmer service I tried to with a robot on the other end sent emails and no response I feel robbed never again will I shop there girl on the till was rude as always so ye lost another coustmer thurles branch

I did not know that the items that were on special value one had to use your Lidl plus app. I was never asked about the Lidl app when I was paying for the items in the Lidl Store Churchfield Cork. Then I was charged twice for clementines in a punnet which I did not get only in the netting bag.I was very dissatisfied with Lidl in Churchfield

This evening went to Lidl to purchase some Alcohol, the gentleman(being kind at the till was simply angry and obnoxious. A heavy set gentleman with beard (on till at 2040 on this evening Sunday) that has only been on staff of late but a decided impediment to the service that we normally get in this wonderful outlet. The outlet is the main one on Edward street in Tralee. This is not my first experience of this individual and trust me ,he is in the wrong job

Myself and my wife went shopping in coolock lido what a experience and awful, never never ever again ill shop there spend 45 mins shopping!!? We had e cards vouchers this was not the first time second time and said our card was blocked not one deakhead of manager around and not one speak English to help us, we had to put or shopping back disgracefull yous should be ashamed we had to put shopping back one by one, I should of left the hold there and walked out.

The Barn Eggs are not fresh. I have experienced for the second time that eggs sold in Lidl Knocknacarra are not fresh even though the date has a week left on it.

Lidl Tullamore super store super staff

Noreen was very unprofessional ,she couldnt even say hie, then i greeted her twice and pretended not to hear me, not the first time experiencing this from lidl New Ross.

Hello I’m a regular customer. To Lidl I live I Terenure I rang customer service asking could they check stock order the girl said she sent me a tex message but to no avail after twenty minutes I was ignore. The I rang again another hits said saying we don’t do this why are they making a fool of people there a disgrace. I work in customer service marks Spencer and we do jut treat our customers like this. Lidil u need to train people. Proper. Sorry u lost a customer who I spent hundreds. Did grsceful ok

It’s really disappointing to give one star to a store that has been my go-to for years, the store on Dublin road, Mullingar. Today, I brought back two boxes of lamb mince that I purchased just three days ago. The meat was putrid—brownish-grey in color and smelled terrible—even though it was still two days within the use-by date.

When I spoke to two customer service representatives, they told me it’s store policy not to accept returns of chilled items more than one hour after purchase. They also said they weren’t responsible for how I stored the meat. However, I showed them my receipt, which included several other meat products stored in the exact same way—and all of those were perfectly fine.

Despite this, they dismissed my concerns, insisting it was “store policy.” I left quietly, as I didn’t want to cause a scene, but I felt embarrassed and treated like someone trying to pull a scam. This behavior is unacceptable. To make matters worse, when I later called Lidl customer service, I was told that such a policy doesn’t actually exist.

With food prices constantly rising, it’s frustrating to have to throw away €10 worth of spoiled meat due to the store’s negligence. Sadly, this experience has made me decide to stop shopping there, even though it’s the closest store to my home.

Bought sirloin roast beef. Absolutely herendous. Doesn't mater how you cook its terrible.

Roscommon town Lidl....called for a few bits tuesday evening approx 7pm, usual Lidl selection, visit was marred by the surly unfriendly assistant....neither a hello or a goodbye......very bad look on Lidls recruitment dept!

(Lidl Rathfarnham) What an absolute JOKE of a store. I’m 25 years old, went in to buy THREE tiny cocktails with just 3% alcohol, along with some other stuff and was flat-out refused because I didn’t have my physical ID on me, while pictures of different documents were showed proving my age. Seriously? It’s insulting, ridiculous, and a complete waste of my time.
And the staff member who “dealt” with me? Rude beyond belief. Instead of showing basic respect, he spoke down to me, smirked, and treated me like I was some sort of child trying to sneak booze. The arrogance and attitude were unbelievable.
This isn’t customer service — it’s humiliation. Lidl clearly doesn’t care about common sense or treating people decently. Losing customers over something this pathetic shows just how useless their policies (and training) are. I left the store furious, embarrassed, and 100% certain I won’t be coming back.

go to lidl in lucan every morning before school and i’ve never had a good experience with the workers , i understand it’s 8am dealing with customers i too work early mornings in a restaurant on the week but id never let my customer service be as bad as there’s no matter how tired i am . today i went to buy a vithit and i waited in the queue because i had no card for the self checkout and the woman rudely told me to go to the self checkout and when i expressed my concern about the cash she told me ‘she’ll do it for you’ . i went to tht self checkout and the other worker was helping someone else while the other queue for the normal checkout only had 1 other person . when she did eventually come over she said ‘give me’ as in my coins i was using. i would never talk to anyne that way , let alone a paying customer. i have to say that this was by far the worst of the worst experiences i’ve had in that establishment and im very disappointed.

I bought a Parkside shelving unit in LIDL Whitestown Way last week. I asked an assistant if it was still €29.99 and she said it was. The next day I realized I had been charged €39.99. I contacted customer service and was told that the offer had finished a few days earlier. Ad I had been given the wrong information by a staff member, I thought I would have been given credit of €10, but was told there is nothing they can do. 😡 😡

Shout out to the Corporate Gift Card Team at Lidl. Online form so easy to fill in. Received gift cards soon after by post. Enjoying the convenience of shopping in our local Lidl stores using these gift cards. Thanks from Sue at Thesis Upgrade.

Polish woman with blonde hair presume manager rude as a hell. She raised her voice and started argument in front of the infant. Price on the safety gate didn't matched and she tried to over charge, when I showed her original price she tried to grab my mobile phone from me. Safety gate on the sale 17.99 sept 4 till sept 22

When I was able to get into the app it ALWAYS needed to be reinstalled, usually just as you were at the checkout. For the past few months I haven't been able to access it, the same password I always use for it is now wrong according to Lidl. And you can't change the password because when you submit a lost password request once again it ALWAYS says "We are over capacity". I'm using ALDI next time.

Good selection but quality is a big issue with this company in general. Meat produce is especially low quality.
Several middle aisle products that I have payed good money for have turned out to be absolutely shocking….
Very disheartening…

I was in Kilcock Lidil today a beautiful lady works there
Lily she was very nice and kind

Thanks

We used to shop here but have found out about the parent company's strong support of Israel and are therefore withdrawing our custom.