Lidl Ireland Reviews 

I purchased a Parkside Robot Mower from Lidl last year. It stopped working soon after. Lidl did send a replacement one after 7 weeks. This mower stopped working more than 6 weeks ago. Replacement parts were to be sent out for me to install but I am still waiting despite sending reminder emails which I have received no response. The mower is cheap but no good if it doesn't work and warranty service is very poor

I bought a product which turned out to be faulty. The shop policy is to have you sort this by contacting customer service. Customer service is a nightmare. This is the shops duty to the customer and the shop and customer have a contract with each other. The shop ignores this and will not help in any way. They refuse a refund. Useless service overall.

Just got some shopping in Lidl, Ballina. Had my groceries scanned by Malachy. I don’t know him, he was wearing a name tag.
He was fast, efficient, helpful, friendly, polite, and pleasant. He spoke very nicely to everyone he dealt with, including customers and, other staff.
People often complain about bad experiences, but I just wanted to let you know about my good experience.
It makes shopping a more pleasant experience when you meet good humoured people.

Lidl Tyrrelstown…member of staff with shocking attitude! I believe her name is Magda. She definitely needs more training because she’s no help and no will to sort customers problems. Very chatty to her colleagues and people she knows (even though the queue is long) but completely ignoring other people. Just sad that this person is there for years and still didn’t improve her customer service skills and rich other’s standards. Shame on her!

I had a very upsetting experience at the Lidl Pottery Road store. I went to return 3 packs of McCormack Spinach Leaf that were recalled. Lidl’s policy states that receipts are not required for recalled products. However, a staff member named LEN insisted on a receipt and when I politely informed LEN that it wasn’t needed, LEN responded rudely and aggressively.

LEN raised their voice, accused me of having an “attitude,” and told me to “stop talking” all in front of other customers. I was shocked and humiliated. As a regular customer, I expect basic courtesy and respect, especially when dealing with a legitimate recall issue.

This kind of unprofessional behavior reflects poorly on Lidl. Staff should be trained to handle such situations calmly and respectfully. Extremely disappointed and I hope Lidl addresses this properly.

Shocked to discover that Lidl are still stocking Lupilu wet wipes and products from the occupied territory. The people of Ireland aren't made aware that they are helping with the genocide of the people of Gaza by shopping there. Come on Lidl! Find an alternative supplier for your wet wipes.

Lidl at Mount Agnes Road is persistently selling carrots with mould on them. The ones i bought today, from a whole bag of 750g I was able to pick three that looked safe to eat. There is no expiry date on almost any vegetable products, but the staff claim they do visual inspections every day.

No Currys no rice Krio we have a lot of rice and we have a bunch of rice and rice and we can eat that too and then I can waterboard you lidi is shit not hahaha no but really where’s the curry

Recent attempts at refunds have been a nightmare. The company that makes their products dont reply to emails and Lidl want you to jump through hoops that are not there. Lost all faith in them

The add says go full Lidl but my experience is I can never get everything I require in Lidl. Went into Lidl Rathbeal Rd Swords today and had to go to Dunnes afterwards to finish my shop. My main complaint about Lidl Rathbeal Road today was that it was filthy, I was loath to put my shopping on the checkout counter which was covered in wet spills and dried spills and black gunge. Also the floor was filthy. I will not be back.

It’s about the level of customer service at Tallaght Whitestown Way. It’s about manger Edyta that I had to deal with today. She shouldn’t be working there. This was the worst experience ever anywhere in store in Ireland. So it started of the fact that I went there to buy pizza oven. I checked it on your website and it was 89.99€ and 20€ less with Lidl plus app that I am using. I went to one of the tills, scanned my card but the discount didn’t apply. The girl on the till was very nice and polite she apologised and called manager Edyta. She was laughing at me shouting all over the store that SHE WILL NEVER reduce the price and it doesn’t matter where do I see the lower price. She was constantly interrupting me and said that I can leave the store if I don’t like the price difference. Everything in front of all the customers waiting in the Q. I told her that I see the different price on your own website so I am entitled to buy it for this price but she laughed me and said that she’s working 20 years over there and I can do nothing to her and she’s leaving now since she has enough of me!! Absolutely nightmare!! Please have a chat with her, check the cameras and anything else you want to make sure that kind of behaviour is not accepted anywhere ! She shouldn’t be even sweeping the floors in your store ! It’s a shame for Lidl!

This is an organization that does not provide value to the customer. The people in their shop manager posts don't even know how to behave like this.caariglaine especially

Where are my lidl points? Have lidl stopped doing them or what?

The staff are usually unhelpful, with a generally dirty store. This is the carrigaline branch only. Tonight when I went in I required the toilet. I was told by staff that it was too late, 50 minutes before closing. I lost interest in shopping and just left my items on a shelf. I honestly think it the worst lidl I have been to, unfortunately the nearest to my home.

One old worker that I always go to ruined my friend and I friend ship because she said to my friends mom that I’m “using him” so I don’t know what she is on about the Lidl I’m talking about is (togher Lidl) so now his mom is keeping him away from me what a staff you guys have.

Awful, check receipt always! Robbery!!! Been robbed, been charged for a product called Canape Bases, never heard before, didn’t purchase product but appears on the receipt.

I purchased a bottle of Wild Burrow Damson Gin from Lidl at Newtownabbey in N.Ireland. It cost £16.99. It tasted nothing like any damson gin I have ever had before. It tasted like Parma Violets. It was horrible. I had only poured one measure. I returned it to Lidl. They said they couldn't refund me as it had been opened! I left the almost full bottle with the Manager as it was undrinkable. I wasted £16.99. Very, very poor customer service.

Poorly trimmed and meat sinewy. Not worth the €15.99 for two.

Went in to my local store to buy groceries and was asked for proof of age for alcohol. Im in my early 30s and find this ridiculous. I work in retail myself and you can clearly tell someone under the age of 18. Irrespective of their policy of challenge 25. some cop on is needed. Wont be shopping here again

I went to lidl in castleisland as I do 3 or 4 times a week I realised I had no coin for a trolley and new the large basket wasn't big enough so I asked a member of staff if he could release a trolley for me. Reply No Are you serious I went to Aldi to be fair I didn't have to ask there as 1 was already unattached. I have on occasion had same problem in Tesco killarney where they gave me a euro and I bought in back in after shopping. Did the guy in lidl think I'd run off with his euro The Garda station is only across the if I did. So I spent 55.29 in aldi and crossed the road to supervue for potted plants which I wanted in lidl another 30 You turned Away 85 euro for fear id bolt with your euro😜