Light Mirrors Reviews 

416
•
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 1 van de 5 sterren

Be very careful to check your delivery as soon as it arrived. I ordered a beautiful mirror which, due to our renovation and a long wait for our electrician, could not be installed for several months s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Second time I ordered a mirror from Light mirrors. First time no issues at all, this time delivery was delayed by a couple of days but Joby kept me up to date about the delivery and even asked if it a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

There was an initial delay on my order despite the website saying that my chosen item could be delivered quickly. I then got a second email informing me of a further delay. I wrote an email expressi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Good customer service... We had a deadline for installing bathroom mirrors in a new house, and when one item had an unexpected long delivery time, Joby from Light Mirrors customer support was very ef... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Spiegelwinkel

Geschreven door het bedrijf

At Light Mirrors, a unit of ALANNAH ROSE LTD, we provide the finest selection of illuminated bathroom mirrors, and all of our products have been designed to fit perfectly within the home. Our mirrors are expertly crafted to extremely high standards, and we only use the very latest manufacturing techniques to achieve the stunning look our products are well known for. You need look no further than Light Mirrors when you want to decorate your bathroom with beautifully illuminated mirrors.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

416 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 92% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,3

Alle reviews

(416)

83 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Jobi answered my queries promptly

Jobi answered my queries promptly, delivery was prompt and the product is exactly as described and is functioning as expected.
A really positive experience in customer service

30 juni 2025
Review zonder uitnodiging
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Antwoord van Light Mirrors

Thank you so much for the kind words! We're thrilled to hear you had a smooth experience and that the product met your expectations. Joby will be delighted to know their prompt support made a difference. We appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

Lightmirrors.co.uk

I had very good service from this company when buying a new mirror for my shower room. Alelei in customer support provided great communications and made sure that I was kept up to date with the manufacture and delivery of my mirror. Will certainly use again.

15 juli 2025
Review zonder uitnodiging
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Antwoord van Light Mirrors

Thank you so much for your lovely review! We're delighted to hear Alelei’s support made your mirror-buying experience smooth and reassuring. We’ll be sure to pass on your kind words—and we’d love to welcome you back anytime!

Beoordeeld met 4 van de 5 sterren

Despite a delay in dispatch the…

Despite a delay in dispatch the customer service from Alelei was timely and professional

7 juli 2025
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Antwoord van Light Mirrors

Thank you for your thoughtful feedback!

We’re sorry for the dispatch delay but glad to hear Alelei’s support kept things smooth and professional.

Your patience is truly appreciated.

Beoordeeld met 5 van de 5 sterren

Great product and company

Great product and company. Joby did a particularly good job of ensuring it arrived after the delivery company failed.

9 juni 2025
Review zonder uitnodiging
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Antwoord van Light Mirrors

We're really glad to hear you’re happy with the product, and we’re especially proud that Joby was able to step in and make things right after the delivery hiccup.

Your satisfaction means everything to us—thanks again for choosing us!

Beoordeeld met 5 van de 5 sterren

Fabulous quality and great support

Their products are fabulous quality and their customer support matches that high bar.
After buying a bathroom cabinet for my previous house, I knew I had to have another in my new place.
Joby helped me with my order and made sure I was fully informed all the way. Thanks Joby!

12 juni 2025
Review zonder uitnodiging
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Antwoord van Light Mirrors

Thank you so much for your continued support and kind words!

We're delighted to hear that our cabinet found a new home with you once again, and it's fantastic to know Joby was there to make the process smooth and reassuring. It truly means a lot to have loyal customers like you—it’s what drives us to keep doing what we do best!

Beoordeeld met 5 van de 5 sterren

Mirror arrived and was pretty good…

Mirror arrived and was pretty good quality.
Manual for the mirror was a bit generic, little dimensional info provided which meant I had to use a rule to measure accurately.

Easy to install and works great.

I emailed them to ask for dimensions for the mirror (so it would be easier to line up hole centres) and they sent me the actual production schematic. Excellent service and they actually help.

I would recommend ( UK buyer).

1 juni 2025
Review zonder uitnodiging
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Antwoord van Light Mirrors

We're really pleased to hear you're happy with the quality of the mirror and found it easy to install.

We appreciate your patience with the manual, and we're glad our team could promptly provide the production schematic to help with the install—it's great to know it made a difference.

Your recommendation means a lot to us!

Beoordeeld met 5 van de 5 sterren

Outstanding customer experience

The mirror arrived quickly, with live tracking info, and in perfect condition (it has not been installed yet but have no concerns). The level of customer service I received from Joby when I raised a query around missing out on the 5% discount code on my first purchase was outstanding - not only did Joby refund me the amount I would have saved using the discount code, Joby also then provided me with the tracking info and then checked in with me once they could see it had been delivered to make sure it had arrived as expected.

11 juni 2025
Review zonder uitnodiging
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Antwoord van Light Mirrors

We're delighted to hear your mirror arrived safely and that Joby was able to assist you so thoroughly—She’s truly committed to making every customer feel looked after.

It’s great to know everything went smoothly with your order, and we hope the mirror brings the perfect finishing touch once installed!

Beoordeeld met 5 van de 5 sterren

Very helpful

Joby was helpful, communicative and the issue was swiftly resolved

4 juni 2025
Review zonder uitnodiging
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Antwoord van Light Mirrors

Thank you so much for your kind words!

We're really glad to hear that Joby was able to assist you and get everything sorted quickly. Providing helpful and responsive service is what we aim for, so it’s lovely to know we hit the mark!

Beoordeeld met 5 van de 5 sterren

Fantastic customer service

Made an order for a mirror, unfortunately was advised that due to absences in the team it would be a longer dispatch. I responded and asked the customer service representative, Alelei Umali, whether there was any possibility to expedite delivery due to us moving in and having the electricians finishing up early the following week. Alelei went over and beyond to get this to happen and was so responsive and a pleasure to speak to.

I would certainly use this company again, it’s rare to find a company with such fantastic customer service. I wouldn’t hesitate to recommend.

Thank you Alelei and Light Mirrors!

10 juni 2025
Review zonder uitnodiging
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Antwoord van Light Mirrors

We're absolutely delighted to hear that Alelei was able to go the extra mile for you during such a crucial time. Moving can be stressful enough, so it's wonderful to know she made things a little easier.

Your recommendation and kind words mean the world to us—we’d be more than happy to welcome you back anytime!

Beoordeeld met 5 van de 5 sterren

Slight order delay but great communication and service

Whilst there was a slight delay on the second mirror I ordered, this was not a problem and the news was communicated to me ahead of time to manage my expectations. Alelei did a fantastic job of regularly keeping in contact throughout and providing updates. In terms of quality, both mirrors were excellent.

9 juni 2025
Review zonder uitnodiging
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Antwoord van Light Mirrors

We're really glad to hear that the delay was communicated clearly and that Alelei kept you well informed throughout.

It’s fantastic to know both mirrors lived up to expectations—we’re so pleased you’re happy with the quality and service!

Beoordeeld met 5 van de 5 sterren

Excellent services provided by Joby I…

Excellent services provided by Joby I was really impressed at the communication and follow up on my questions. Really appreciate such customer service 👌

3 juni 2025
Review zonder uitnodiging
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Antwoord van Light Mirrors

We’re so pleased to hear that Joby’s communication and follow-up stood out—it’s exactly the kind of service we strive for.

Your appreciation means a lot, and we’re delighted we could make your experience a great one!

Beoordeeld met 5 van de 5 sterren

Absolutely Love This Mirror!

Absolutely Love This Mirror!

I couldn’t be happier with this bathroom mirror! The quality is outstanding — it looks sleek and modern, and instantly upgraded the entire look of my bathroom. The LED lighting is bright but not harsh.

Installation was straightforward, we had a little chip on it but Jobi from costumer support was so polite and understanding. Help me with the replacement.
You can tell it's made from high-quality materials. I've already had a few guests comment on how nice it looks!

Highly recommend this mirror to anyone looking to add both function and style to their bathroom. Worth every penny!

2 juni 2025
Review zonder uitnodiging
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Antwoord van Light Mirrors

Thank you so much for your glowing review!

We're absolutely thrilled to hear how much you love your new mirror and that it’s already turning heads with your guests. It’s also great to know the installation went smoothly and that Joby could quickly step in to make things right with the chip—She’ll be so pleased to hear your kind words.

Your recommendation means a lot, and we’re so happy the mirror brought that perfect mix of style and function to your space!

Beoordeeld met 5 van de 5 sterren

Great Company to Deal With

I purchased a bathroom mirror which arrived quickly and was well packaged. I was impressed with the quality of the product and even more impressed with the personal touch Joby gives to the customer. I was sent a follow up email when it arrived asking if all was ok and another later to check that it was in working order. Would definitely recommend

20 mei 2025
Review zonder uitnodiging
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Antwoord van Light Mirrors

We’re thrilled to hear your mirror arrived promptly and in perfect condition—and even more so that Joby's personal follow-up made a lasting impression. It’s that kind of care and attention we aim to bring to every experience.

Your recommendation means the world to us!

Beoordeeld met 5 van de 5 sterren

We bought 2 mirrors from this company…

We bought 2 mirrors from this company and all arrived safely and as expected - would purchase again

22 mei 2025
Review zonder uitnodiging
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Antwoord van Light Mirrors

We're thrilled you're happy with your mirrors and truly appreciate your kind words.

Looking forward to serving you again! 😊

Beoordeeld met 4 van de 5 sterren

Great customer service from Joby.

After experiencing a problem with the online payment system, Joby, from Customer Services, very promptly emailed alternative payment options. Joby also stepped in to follow up on the delay in delivery, following it through right up to its arrival. The mirror cabinet was very well packaged and arrived in very good condition. Thanks Joby for your continued attention throughout my purchase.

6 mei 2025
Review zonder uitnodiging
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Antwoord van Light Mirrors

We're delighted Joby could assist you and ensure everything arrived safely. Your kind words mean a lot, and we truly appreciate your support. Enjoy your mirror cabinet! 😊

Beoordeeld met 4 van de 5 sterren

Great mirror

Great mirror, exactly what we wanted. Job did a great job or keeping me updated with delivery timings when there was a delay in delivery & in checking the mirror had arrived and was as expected. Thank you.

16 mei 2025
Review zonder uitnodiging
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Antwoord van Light Mirrors

We're so glad Joby could assist and keep you updated throughout the process. Your feedback means a lot, and we appreciate your support.

Enjoy your mirror! 😊

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, polite and helpful staff especially Joby

8 mei 2025
Review zonder uitnodiging
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Antwoord van Light Mirrors

We're so glad you had a great experience, and we’ll be sure to share your kind words with Joby.

Your support means a lot to us! 😊

Beoordeeld met 5 van de 5 sterren

Good Job Joby!

We had an issue with delivery that Joby helped to resolve and kept us updated on a regular basis, monitoring progress and letting us know. Great Services from Joby

19 mei 2025
Review zonder uitnodiging
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Antwoord van Light Mirrors

We're so glad Joby could assist and keep you informed throughout.

Your support means a lot to us—truly appreciated! 😊

Beoordeeld met 5 van de 5 sterren

Amazing Mirrors

The light mirrors that I ordered look amazing and I had fantastic customer support from Alelei when one of my packages went missing in transit.

16 april 2025
Review zonder uitnodiging
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Antwoord van Light Mirrors

We're thrilled you love your light mirrors and that Alelei could assist you so well.

Your support means a lot to us—enjoy your mirrors! 😊

Beoordeeld met 5 van de 5 sterren

Hassle free order

I had the pleasure of using this website the other day & I couldn't see if the item that I needed was in stock & what would be the delivery time. So I used the chat service & spoke to a wonderful customer service assistant called Alelei who was very knowledgeable & gave me the information I required. I placed my order & Alelei kept me informed of the status of my order.
It was a pleasure to deal with this company & their customer service assistant.

13 mei 2025
Review zonder uitnodiging
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Antwoord van Light Mirrors

We're delighted Alelei could assist you so well and ensure a smooth experience.

Your kind words mean a lot to us—looking forward to serving you again! 😊

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