Be very careful to check your delivery as soon as it arrived. I ordered a beautiful mirror which, due to our renovation and a long wait for our electrician, could not be installed for several months s... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Be very careful to check your delivery as soon as it arrived. I ordered a beautiful mirror which, due to our renovation and a long wait for our electrician, could not be installed for several months s... Toon meer
Bedrijf heeft geantwoord
Second time I ordered a mirror from Light mirrors. First time no issues at all, this time delivery was delayed by a couple of days but Joby kept me up to date about the delivery and even asked if it a... Toon meer
Bedrijf heeft geantwoord
There was an initial delay on my order despite the website saying that my chosen item could be delivered quickly. I then got a second email informing me of a further delay. I wrote an email expressi... Toon meer
Bedrijf heeft geantwoord
Good customer service... We had a deadline for installing bathroom mirrors in a new house, and when one item had an unexpected long delivery time, Joby from Light Mirrors customer support was very ef... Toon meer
Bedrijf heeft geantwoord
At Light Mirrors, a unit of ALANNAH ROSE LTD, we provide the finest selection of illuminated bathroom mirrors, and all of our products have been designed to fit perfectly within the home. Our mirrors are expertly crafted to extremely high standards, and we only use the very latest manufacturing techniques to achieve the stunning look our products are well known for. You need look no further than Light Mirrors when you want to decorate your bathroom with beautifully illuminated mirrors.
Penleigh Mill Farm, Fairwood Road, BA13 3SN, Westbury, Verenigd Koninkrijk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Jobi answered my queries promptly, delivery was prompt and the product is exactly as described and is functioning as expected.
A really positive experience in customer service

Antwoord van Light Mirrors
I had very good service from this company when buying a new mirror for my shower room. Alelei in customer support provided great communications and made sure that I was kept up to date with the manufacture and delivery of my mirror. Will certainly use again.

Antwoord van Light Mirrors
Despite a delay in dispatch the customer service from Alelei was timely and professional

Antwoord van Light Mirrors
Great product and company. Joby did a particularly good job of ensuring it arrived after the delivery company failed.

Antwoord van Light Mirrors
Their products are fabulous quality and their customer support matches that high bar.
After buying a bathroom cabinet for my previous house, I knew I had to have another in my new place.
Joby helped me with my order and made sure I was fully informed all the way. Thanks Joby!

Antwoord van Light Mirrors
Mirror arrived and was pretty good quality.
Manual for the mirror was a bit generic, little dimensional info provided which meant I had to use a rule to measure accurately.
Easy to install and works great.
I emailed them to ask for dimensions for the mirror (so it would be easier to line up hole centres) and they sent me the actual production schematic. Excellent service and they actually help.
I would recommend ( UK buyer).

Antwoord van Light Mirrors
The mirror arrived quickly, with live tracking info, and in perfect condition (it has not been installed yet but have no concerns). The level of customer service I received from Joby when I raised a query around missing out on the 5% discount code on my first purchase was outstanding - not only did Joby refund me the amount I would have saved using the discount code, Joby also then provided me with the tracking info and then checked in with me once they could see it had been delivered to make sure it had arrived as expected.

Antwoord van Light Mirrors
Joby was helpful, communicative and the issue was swiftly resolved

Antwoord van Light Mirrors
Made an order for a mirror, unfortunately was advised that due to absences in the team it would be a longer dispatch. I responded and asked the customer service representative, Alelei Umali, whether there was any possibility to expedite delivery due to us moving in and having the electricians finishing up early the following week. Alelei went over and beyond to get this to happen and was so responsive and a pleasure to speak to.
I would certainly use this company again, it’s rare to find a company with such fantastic customer service. I wouldn’t hesitate to recommend.
Thank you Alelei and Light Mirrors!

Antwoord van Light Mirrors
Whilst there was a slight delay on the second mirror I ordered, this was not a problem and the news was communicated to me ahead of time to manage my expectations. Alelei did a fantastic job of regularly keeping in contact throughout and providing updates. In terms of quality, both mirrors were excellent.

Antwoord van Light Mirrors
Excellent services provided by Joby I was really impressed at the communication and follow up on my questions. Really appreciate such customer service 👌

Antwoord van Light Mirrors
Absolutely Love This Mirror!
I couldn’t be happier with this bathroom mirror! The quality is outstanding — it looks sleek and modern, and instantly upgraded the entire look of my bathroom. The LED lighting is bright but not harsh.
Installation was straightforward, we had a little chip on it but Jobi from costumer support was so polite and understanding. Help me with the replacement.
You can tell it's made from high-quality materials. I've already had a few guests comment on how nice it looks!
Highly recommend this mirror to anyone looking to add both function and style to their bathroom. Worth every penny!

Antwoord van Light Mirrors
I purchased a bathroom mirror which arrived quickly and was well packaged. I was impressed with the quality of the product and even more impressed with the personal touch Joby gives to the customer. I was sent a follow up email when it arrived asking if all was ok and another later to check that it was in working order. Would definitely recommend

Antwoord van Light Mirrors
We bought 2 mirrors from this company and all arrived safely and as expected - would purchase again

Antwoord van Light Mirrors
After experiencing a problem with the online payment system, Joby, from Customer Services, very promptly emailed alternative payment options. Joby also stepped in to follow up on the delay in delivery, following it through right up to its arrival. The mirror cabinet was very well packaged and arrived in very good condition. Thanks Joby for your continued attention throughout my purchase.

Antwoord van Light Mirrors
Great mirror, exactly what we wanted. Job did a great job or keeping me updated with delivery timings when there was a delay in delivery & in checking the mirror had arrived and was as expected. Thank you.

Antwoord van Light Mirrors
Excellent service, polite and helpful staff especially Joby

Antwoord van Light Mirrors
We had an issue with delivery that Joby helped to resolve and kept us updated on a regular basis, monitoring progress and letting us know. Great Services from Joby

Antwoord van Light Mirrors
The light mirrors that I ordered look amazing and I had fantastic customer support from Alelei when one of my packages went missing in transit.

Antwoord van Light Mirrors
I had the pleasure of using this website the other day & I couldn't see if the item that I needed was in stock & what would be the delivery time. So I used the chat service & spoke to a wonderful customer service assistant called Alelei who was very knowledgeable & gave me the information I required. I placed my order & Alelei kept me informed of the status of my order.
It was a pleasure to deal with this company & their customer service assistant.

Antwoord van Light Mirrors
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.