We have been with this company since 2019 and have loved the product....however where they shine is their customer service. They are incredibly responsive to inquiries and are look out for their cust... Toon meer
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Lees wat reviewers zeggen
Customer service is amazing. I've had multiple questions after purchasing the watch and they have always been so quick to get back to me. Even calling when it required more back and forth technical he... Toon meer
I paid the premium price for their Kids tracker watches because I thought this was a high-quality Canadian-made (or at least designed) and managed product. It was not. It's the same Chinese watch t... Toon meer
Lil watch Life saving for me and my dementia mother. I can continue my life and same time provide care. Costumer service HUMAN PERSON not answering mashing robot ! They heaping very patiently... Toon meer
Bedrijfsgegevens
- Gps-leverancier
- ook in
- Beveiligingssysteem leverancier
- Elektronicabedrijf
- Medische apparatuur leverancier
- Telecommunicatieapparatuur leverancier
- Telefoonmaatschappij
Geschreven door het bedrijf
Lil Tracker helps families stay connected with children, seniors, and loved ones who need extra support. We offer GPS watches and pendants with location tracking, SOS alerts, two-way calling, messaging, video calling, reminders, geofencing, and caregiver app access. Whether your child is at school, camp, or out playing, or your parent is taking a walk or living independently, Lil Tracker helps you stay connected, respond quickly, and have more peace of mind when it matters most.
Contactgegevens
203-3484 Boul des Sources, H9B 1Z9, Dollard-des-Ormeaux , Canada
- 1-866-683-6270
- sales@liltracker.ca
- www.liltracker.ca
4,2
Goed
66 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 25% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Good Product
The kids watch is a decent build quality, but after you purchase the watch and data plan you have to subscribe to block ads on the App.
Update: I’ve used the watch for a while now and I’d say the cost is minimal for the service it provides. After more then a year of use I’d say we’re happy with our purchase.
8 september 2021
Review zonder uitnodiging
Antwoord van Lil Tracker
It's great to hear that you're happy with your purchase and finding value in the service provided by the kids' watch. We appreciate your feedback and are glad to know that you've found the cost to be worthwhile over time. Happy to report that we're working on our own app (without ads!). If you have any further questions or concerns, feel free to reach out to us anytime.
The app is nothing but problems
The app is nothing but problems. And the return process is 15-20 emails telling you to talk to someone else. They said I could return the charge cable since it hadn’t been opened but did not give me a credit. The $50 watch on Amazon is crappy but much better!!
15 juli 2021
Review zonder uitnodiging
The app is crappy English and barely…
The app is crappy English and barely works. Battery life didn’t even make it through a whole school day. Within 4 months it stopped booting altogether. Nearly three months later I’m still trying to get them to honour the warranty. Waste of money and my son still can’t call me if he falls on a bike ride. I’m so angry.
23 april 2021
Review zonder uitnodiging
Doesn’t work
The lil tracker watch for seniors does not work and the tech support is unable to resolve the issue even after sending a replacement watch.
4 juni 2020
Review zonder uitnodiging
Antwoord van Lil Tracker
Dear Lidia,
I apologize to you for any misunderstanding. I am the general manager here at Lil Tracker and I would love to assist you. Please rest assured, our products work as promised, and we really proud of them. We offer free support too! We also take all comments very seriously. I did a search in our database however I couldn’t locate an order of a senior watch under the name Lidia. I also haven’t been notified regarding a customer who contacted our support department who was having any trouble that couldn’t be resolved. Would you happen to have your order number so I can provide you with assistance? If not, your file can also be located by providing your email address used to place the order.
Your satisfaction is extremely important to us. I look forward to helping resolve the matter quickly and to your satisfaction.
Kindest regards,
Adam
One of the only tracking watches that works with Telus and Bell.
One of the only tracking watches that works with Telus and Bell in Canada. Great customer service from Adam at Liltracker! The watch is a good quality too.
My daughter loves her new watch! We have some peace of mind. Highly recommend.
30 januari 2020
Review zonder uitnodiging
Antwoord van Lil Tracker
Thank you for your glowing review! We're thrilled to hear that our tracking watch is working well with Telus and Bell networks in Canada and that you've had a positive experience with Adam from our team. It's fantastic to know that your daughter loves her new watch and that it's providing you with peace of mind. We appreciate your recommendation and hope to continue exceeding your expectations in the future! If you have any questions or need further assistance, don't hesitate to reach out.
This GPS watch is perfect for divorcees
The Kids tracker works really well and my daughter just loves it. Best of all, I can track or talk to her anytime, especially when she is with the two timing slut, err, I mean her mom.
22 februari 2018
Review zonder uitnodiging
Antwoord van Lil Tracker
Thank you for sharing your experience with our Kids tracker! We're delighted to hear that it's working well for you and that your daughter enjoys using it. Our goal is to provide peace of mind and convenience to families, and we're glad to know that you find our tracking and communication features helpful. If you have any questions or need further assistance, please don't hesitate to reach out to our support team.
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