LinITX Reviews 151

Great service and Technical support. I Ordered a Unifi access point. Good prices, no charge for delivery, fast service and help setting up my network. What more could you ask for?

Great support from Nathaniel today - detailed knowledge of Mikrotik, step by step assistance with an issue on a new product I was testing. All nbow working - very happy as always

Excellent service from this company, changed my order for me and delivered a little later than expected but the representative was helpful and apologetic

Fantastic company and all round great people. Buy frequently from them and the support has always been excellent.

Sometimes hardware fails, but LinITX have always been responsive and resolved the issue!

LinITX have been there for Marykirk.com from the start, with good advice, really good product availability and good shipping times (even to here in Scotland).

Been working with them for 10 years, orders shipped promptly, good communications regarding stock levels and great service when dealing with RMA's

I have used LinITX for several years now and spent a lot of money with them. service is generally very good when you order from the website however when something goes wrong there is zero sympathy and even less help. I spend much less with other wholesalers who will bend over backwards and appreciate the business. I'm afraid these guys dont backup a good product range with good service

Excellent service! Delivery was prompt and I was kept up to date about the status of the order. Item was well packaged and arrived in perfect working order. Would definitely use again!

As is typical for a friday afternoon, nothing ever goes quite to plan and I found I needed an extra MikroTik router for our install! Even though it was well past their stated 3pm cut off for next day deliveries, I phoned them last Friday afternoon and they said that although they were busy in the warehouse, as it was just the one router, if I was quick, they would rush it through and my order should still be able to catch the couriers before they arrive in half an hour. I made my order as fast as I could, selected saturday delivery and within 15 minutes I was getting automated emails telling me of every step of my order progress from payment being taken, to it being packed and then another final email with the courier tracking info. The following day DPD were here with our router. Thanks again guys! Life Savers! Excellent above and beyond service! Plus, one other bonus... it came with a genuine UK IEC mains lead in the box not a 2 pin EU lead with a shaver adaptor!

We simply couldn't run our business without LinITX. They are more than a supplier to us, they are a truster partner. Reliable service, honest and trustworthy advice.

Faultless service. I use these guys year after year. Nothing is an issue. Honest and quality retail

Always ready to go the extra mile to help get a project delivered on time and on budget.

dishonest company who does not care about its customers.
we use to purchase form them on regular basis and gave them enough business that they could afford a loss of £10 on one of there item. the item had a price of £141 but later they said the price is wrong and the actual price is £153, and rejected the order, DO NOT PURCHASE from them.

As a fairly regular purchaser of Ubiquiti kit, I'm very impressed after my first experience with LinITX. The order was dispatched quickly and I was kept informed at every stage of the process. Unlike my previous supplier who just sends things in a thin plastic bag, I was pleased that the item was very well packaged in a strong box and so arrived in pristine condition. The prices also seem competitive.

Some reviews mention having to wait for them to test items if returned. To me this is entirely reasonable and shows that they actually understand the equipment they're selling. Their blog also mentions that they deal with the return or exchange process throughout the warranty period whereas my previous supplier limited this to 6 months. This is a crucial difference as it is a real pain to have to arrange an RMA though Ubiquiti in the USA.

This will definitely be my preferred supplier from now on.

Really cant fault them, every time I order something from them its picked, packaged and shipped really quickly. They let you choose from a list of couriers so if there is a particular courier that is a bit crap at delivering in your area you can avoid them.
I use them mainly for equipment that goes into client premises, and so far they haven't let my business down, even when I've needed stuff urgently...

Spot on LinITX :)

Very userfriendly website unlike many, and great telephone support and advice before ordering. No hesitation in recommending
Ian

12V POE Powerbank not working, looks like damaged RG45 connector. Pretty poor that these are note checked/QC at some stage.

I have used these guys for over 15 years. Nothing is a problem to them.

Excellent service and vast knowledge of products