Lister Horsfall Reviews 73

Just great people from walking through the door! and a stunning building.

Professional, excellent showroom, great customer care..

Great service and experience and Karl managed to source the watch I wanted for my 50th birthday which was amazing. I have already recommended him to a family member who is looking at purchasing a couple of watches already..

I had a great experience with Karl and the team at Lister Horsfall, Halifax. From the very first interaction, their communication was clear, professional, and reassuring, setting the tone for the entire process. Every step was handled to a high standard, with attention to detail and a genuine commitment to delivering excellent service. The premises themselves are absolutely unbelievable—impressive, well-maintained, and a real reflection of the quality they stand for. I wouldn’t hesitate to recommend Lister Horsfall.

Very professional, courteous, friendly and knowledgeable staff.
When visiting the store you are made very welcome and the customer experience is excellent..

Second purchase from this company, great staff and very easy to deal with

After being humiliated lied to &gaslit by a selection of Manchester new luxury shops [watches of switzerland group in particularI] &deciding I wasn't stupid enough to spend money with these people, I ended up in a rather unsavoury back street drinking hole Here I met one eyed Sal the black pudding makers daughter. For a prce she offered to drop her barbed wire combinations or sell me a treasure map.
A few days later recovering from a serious sasparella hangover I looked at the map & thought what the hell. When all necessary preparations had been made I embarked on my great adventure.First challenge was the precarious mountain pass {M62] then I had to navigate the hostile & barbaric wilderness of west Yorkshire loctating my goal a gate on cheapside halifax. I punched in a code on my communication device & the gatekeeper magically opened the gate. As i parked my trusty steed I was greeted by Silas well mannered without being cloying who invited me in. Sat me down with a brew unfortunately yorkshire [his only failing grace] I said that I wasn't quite ready to buy but would be in couple of months He knowledgably went through the options without a hint of condescension & a genuine interest in me making the best choice for me.
Was so impressed the next time I was passing with my wife we called in to show her my choice.When I considered she was losing interest I gave Silas a pre arranged nod & he pulled a tag heur out of his pocket. he took it away to size it my wife said it was fine he took it two more times until he was satisfied Where else can you get this level of attention to detail &care. The journey home was carefree & nowhere near as arduous as the previous one.I will make the epic safari again in a few weeks time to buy my new rolex but although Ifound everyone there pleasant I will not risk the pleasure of a high value purchase with anyone else but Silas.
Silas like it or not you are my go to man

We are existing customers and really enjoy the full experience when purchasing from Lister Horsfall. From the onset of walking into the store, the staff treat you with smiles and a sense of happiness which unfortunately is lacking somewhat in other establishments.
The member of staff that took care of us was Junaed and he was very knowledgeable and professional throughout and we are very happy with the purchase.

Excellent and helpful

Delighted with my ring, the after service and the valuation service. Also part exchanged my watch. Service and care always wonderful. Thank you!.

Leslie great asset to this company. Such a passionate individual who goes that extra mile. Thank you again for a great experience.

Pleasant staff, know their stuff, very helpful on latest visit to pick up a possible repair.
Complimentary battery for my second watch when Rolex left for investigation.

I had a wonderful experience at Lister Horsfall from the moment I walked in. They took the time to understand what I was looking for. Thank you to Sheree especially for making it even more special for my wife.

Excellent and very friendly staff all enjoyed a good laugh thoroughly enjoyed our experience and we have recommended to friends if they are ever looking for a watch or jewellery purchase

Amazing service at the Ilkley store. Popped in today to have my jewellery and watches cleaned. Also had a link added to my Rolex and it’s perfect now. Great selection and helpful staff. Love shopping there.

Dropping in to the boutique is always a friendly, personable and attentive experience. The whole team in Ilkley are fantastic and always make me feel welcome, whether for a large purchase or just to say hi and browse. Rosie and George are jewels in the Lister Horsfall crown!

A very polite, courteous, friendly, knowledgeable and professional staff. They are fantastic.

Excellent customer service from friendly and professional staff.

The service provided by your team (specifically Joel) has been outstanding every time I have had dealings with you! Always professional, knowledgeable and friendly! Thank you!.