Littlewoods Reviews 

Member of staff very helpful
Polite and friendly sorted out my query straight away

I have been a customer of Littlewoods for a number of years now with no issue - super fast deliveries, hassle-free returns, even helped me out when an item was stolen. Last months, I had an issue with my car which wiped out almost every penny I had so I contacted Littlewoods to ask for some help stating that I would not be able to make one payment on time. Within days they put a restriction on my account and completely withdrew my credit facility, meaning I can never use my account again! Cannot believe it has come to this after experiencing a short spell of difficulties. Would definitely not recommend this to anyone in light of shit - shocking customer service!

I placed an order 30/07/2026 and according to Littlewoods it has been delivered, it hasn’t, and it is now 11/08/2026. There is no way to contact Littlewoods without phoning, and although I’ve queried it with the delivery company I’m still waiting to hear back. One of these items was a present, and another was something to wear to a specific occasion.

I paid extra for next day delivery but my item didn’t arrive until 3 days later. I wrote to complain and ask for my money back. I had a reply a few days later to say they’d tried to contact me several times but hadn’t been able to contact me, so were closing the complaint. I never once received a message to say they’d tried had been in touch. Like very many people, I don’t answer calls from unknown numbers, but if Littlewoods had left a message, I would have done so. Trying to contact Littlewoods by email is impossible. I initially sent my letter of complaint to the finance dept, as that was the only email address available. They contacted me to say they had forwarded it on to customer services. My email back from
Customer services was a ‘no reply’ address. You cannot contact CS via email. The whole experience has been exceptionally poor customer service. I’ve been with Littlewoods for nearly 40 years and expect better. My customer is being withdrawn!

Fast and reliable service

Love my new pillows arrived in a couple of day's, great service 👌

I always get a excellent service from Littlewoods.They keep me informed about my order.And my parcel arrived in a few hours of ordering.Well done Littlewoods

Quick,stress free delivery & kept up to date on the delivery,driver was also friendly.

Excellent haven’t tried the bedding
Yet

Always deliver in the allocated time Always nice an polite

Excellent service as usual, very pleased no problems at all. Very quick delivery

Very good service. order always arrives earlier than stated, had to return 2 items as didn’t fit, smooth return & confirmed they’d received them. Very happy with Littlewoods been with them for years

Parcel was left behind a bin (not mine) in a other steet

They was here in there time slot, even though they where have problems with their lorry, and very friendly.

Ordering made simple. Ordered, Delivered = Happy.

Very efficient and fast delivery with updates on when the parcel would arrive.

Ordered a single mattress protector and was sent a super king size, not happy! Even the order email said double, so even if I’d made a mistake you still sent out the wrong size!

very reliable ,delivery is fast and communication is excellent