LMV REMOVALS LTD | London Man Van Reviews 

Appalling driving on A40 Weds 7th December swerved lanes nearly causing an accident sped off towards Acton. Imagine how they really deal with your stuff. Aggressive and poor driving on a dark evening is dangerous to you others and your customers. Avoid.

Marcin was very helpful on the move and really appreciated him. What wasn't made clear enough by the company was that by hiring 1 man you are not getting a removalist, just a driver. After some exchange it was agreed that he would help after all. His help was much appreciated and he was a friendly and very efficient man. Ensure you always book 2 men if you need help, even if you have 1 person your end.

Great service! Super helpful. Marcin made the move super easy.

Wojtek and Adrew did an great job loading amd unloading everything even with the long journey between London and Newcastle.

Marcin was quite friendly and went out of his way to make sure that our items were loaded in a timely matter. Our flat is on the second floor and in spite of having multiple small items that they had load to the van (that was parked on the other side of the road. I do live on a high street) he maintained a sense of humour and professionalism. Definitely recommend!

Highly recommended the services, they are quick and very considerate.

Excellent service!! Highly recommended!! Marcin was super helpful and made the move really easy and smooth.

I moved from one office building in London to another in the City. Marcin is extremely helpful, quick and efficient. Nothing was too much trouble. Marcin turned up on time as requested and if I ever need to move again, I will be using LMV again. Great job Marcin!

Great service. Booking was easy. Constant updates on arrival time of van and driver. Really helpful and efficient. Would book again.

Marcin was great, prompt arrival, quickly got all my stuff loaded and over to the new place in plenty of time. It was easy to get a quote with a competitive price and good communication, would definitely recommend.

I had a fantastic experience with Marcin. He was friendly, polite and timely. He was helpful and lifted all the items perfectly. Thank you very much!

Have used these guys before. Great service from end to end. Guys arrived on time and efficiently moved my stuff. Would throughly recommend.

Superb from start to finish. Completely took the stress out of moving house. Faultless. Highly recommended.

Timely and smooth! Thanks LMV!

I recently had a horrible experience using the London Man-Van. First, the booking system did not work properly. I tried booking a medium van and the website showed full availability for the selected date and time. I pre-paid and the booking was confirmed and afterwards got cancelled. I attempted re-booking for alternative dates and times and the same problem occurred over 10 times. I had to call the team and found out that they did not have the medium van available for that date and time so I need to book a large van. After attempting to book that (again shown as available on the website), my booking again got cancelled for the same reason and I was told I need to pay more to book an extra large van (which I know regret doing as the problems continued on the day). I estimated that the van driver and my partner will need 15 min to load and unload the van. The loading took 15 min with the van driver doing less than half of the work and mostly supporting with keeping doors open and holding the lift. I also estimated the drive between my old flat and my new flat will take 30 min as per GPS estimates. I took a taxi to get to my new flat first and there was not traffic so I got there for 20 minutes. The van driver got there after over an hour and 10 minutes even though he left shortly after me (when that happened I checked the traffic on my phone as I found that extremely odd and there was no traffic still). When he started unloading my belongings he was even less helpful than at the beginning and again my partner carried most of the things. He kept on saying he needs to be paid extra for the extra time the process took, even though he was just lingering around holding doors and not carrying most of the items. In the end, I had to tell him I no longer need his help as he was just standing there not contributing (my partner had to carry my desk - the only large item - all by himself), whilst I was being reminded I need to pay for the extra half hour (which he lost under suspicious circumstances during the drive - or perhaps the other half hour when he was just standing around). Initially he told me I need to pay £20 for the extra half hour. When I paid that he asked me to pay £20 more on top of that. I said I want a detailed breakdown of what the charges include as that is unacceptable and becoming very suspicious. He called his boss whilst walking around my new flat with shoes on but there was no connection. I asked whether he could leave and send me an online receipt as I want to start unpacking and settling in but he refused to go until his colleague got on the phone with me. The colleague was extremely rude when I asked for a breakdown of the costs and started raising his voice at me. At that point I decided to pay and be done with it. I definitely do not recommend this service to anyone, it is clearly designed to rip you off and the team are doing everything within their power to do things slowly and delay you so that they can get paid more.

Delayed arrival, but despite this, the service delivered was excellent.
The two workers were efficient, customer friendly, and flexible.
The service was excellent value for money considering the cost.

Horrible, my driver/mover was supposed to be here 12:30pm today. I’ve been waiting for an hour and no phone no message, I keep calling the company no one answers the phone.

More on this booking:
Someone named CJ then called me at about 1:50pm and said they driver was delayed by the previous customers (but why no one contacted me earlier?). CJ said the driver would be here at 3pm the latest but it’s 3:07pm now and I’m still waiting! No sign of the driver, nor CJ replied my messages. This company is crap in its operation and very unprofessional in my opinion! If you can’t do it don’t say you can! Could I get a refund in such a situation? It’s causing me and my friend waiting on the other side a lot of trouble. We have to reschedule everything. When I asked CJ if we could push back to later tonight. He said they did not have driver tonight. I’m sure the driver/company would want to fix their mistakes if they are willing.

Wojtek & Waldek were amazing. They work hard and make the job easier. Skilled and very professional.