I used to go to the shop in Covent Garden before retirement and always found the stock, service and advice excellent. So when I was in need of supplies years later, I had no hesitation in using the L... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Customer service was incredibly helpful when I made a mistake with my order. I've made a few purchases here and they're always dispatched quickly and well packaged, the click and collect option is als... Toon meer
Ordering paints from here one minute they come nicely boxed. Next time no box and graphics tape all over lid colour and bottom, causing the paint colour to no be known till lid is removed also damag... Toon meer
Bedrijf heeft geantwoord
I ordered some Khadi paper for a workshop over a month before I needed it and it was dispatched with Riyal Mail after 2 days. After various texts from Royal Mail to inform me of delivery, it was not... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Kunstenaarsmaterialen winkel
- Handwerkkunst
- Knutselwinkel
- Kantoorbenodigdhedenwinkel
- Pennenwinkel
- Copyshop
Geschreven door het bedrijf
Since 1973, London Graphic Centre has been in Covent Garden providing artists and designers with the tools that spark their creativity. The flagship store, opened in 1996, is a treasure trove of creative and art supplies, stationery, gifts and more. Our unparalleled range stocks the best there is from across the globe: from invaluable specialist items that are otherwise hard to source to great value, everyday essentials at a price that's hard to beat. Our online store mirrors our retail space. Together with our mail order service it connects us with the wider artistic community across the UK (and beyond). We'll deliver same-day to London, next-day across the UK and to most overseas locations.
Contactgegevens
16-18 Shelton Street, WC2H 9JL, London, Verenigd Koninkrijk
- 020 7759 4500
- customercare@londongraphics.co.uk
- www.londongraphics.co.uk
4,4
Uitstekend
803 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great!
The products arrived quickly and were neatly packaged
25 augustus 2025
Review zonder uitnodiging
Iris Circle drawing device
I bought the Iris Circle drawing device. It's a brilliant product, easy to use and very well made. Although expensive I think it is worth the money. Delivery was speedy and efficient. My product was safely packaged to prevent damage and arrived promptly.
29 augustus 2025
Review zonder uitnodiging
Fab service
Fab service - on time and fast delivery. Really really pleased with the items I ordered and will order again. Much grateful thanks.
20 augustus 2025
Review zonder uitnodiging
Heavy duty storage box.
Delivered on time.Great value,pleased with purchase.Profesional and pleasant delivery service.
3 september 2025
Review zonder uitnodiging
Brilliant
Brilliant. The London graphic centre had exactly what I was looking for.
1 september 2025
Review zonder uitnodiging
Great products- easy to use website and…
Great products- easy to use website and student discount!
25 augustus 2025
Review zonder uitnodiging
Outstanding Customer Service
I recently bought some pencils and other stationery items from the London Graphic Centre. I am extremely impressed with their customer service. Such a kind and helpful lady, when I called, followed up with a supportive, prompt email.
Highly recommend this company, refreshing to find such outstanding customer service still exists out there.
22 augustus 2025
Review zonder uitnodiging
Click and collect via Rymans worked well
Did click and collect via local Rymans. Worked smoothly.
18 augustus 2025
Review zonder uitnodiging
Excellent customer service
Excellent customer service! I had a problem with my delivery, entirely of my own making but the issue was resolved graciously and successfully. The online store has a good range of products and the prices are very competitive, much cheaper than Amazon in my case (Daz modelling clay). I will be ordering from here again.
6 augustus 2025
Review zonder uitnodiging
Antwoord van London Graphic Centre
Hi here,
Thank you for such a great review!
We are proud to offer great prices as well as accessible customer support - it's what sets us apart from our bigger competitors.
I hope we can continue to be the best choice for your creative splurges!
Best Wishes,
Customer Care
Brilliant service from Zoe in Customer…
Brilliant service from Zoe in Customer Care, highly recommend on that basis alone. Thank you again Zoe :-)
Paid for next working day delivery and was initially let down by the courier. Zoe was patient, understanding and helpful while I had a meltdown at her over something that was outside of our control. Certainly whatever she said to them worked as the driver was made to come back with my delivery.
19 augustus 2025
Review zonder uitnodiging
Antwoord van London Graphic Centre
Hi Ellen,
Thank you so much for your review!
We are thrilled that you received service we can be proud of. I hope future deliveries are received on time!
Best Wishes,
Customer Care
Suzie
My order arrived on time very pleased with my purchase,It was well packaged,
18 augustus 2025
Review zonder uitnodiging
Antwoord van London Graphic Centre
Hi Suzie,
Thank you so much for 5*s!
Best Wishes,
Customer Care
Purchased a Bisley 5 draw unit
Purchased a Bisley 5 draw unit. Extremely well priced compared to other online retailers - prompt dispatch and tracking provided. Their customer service was exceptional when the drawers arrived damaged and a replacement was sent the same day as my email and I was impressed that they allowed me to keep the dented one to donate to my local elderly care charity for their office
8 augustus 2025
Review zonder uitnodiging
Antwoord van London Graphic Centre
Hi Marianne,
Thank you so much for 5*'s and for sharing your experience with us.
We hate when things go wrong, but are always happy to do what we can to make it right!
Best Wishes,
Zoe
Great Company
Lovely products, great prices and fast delivery!
8 augustus 2025
Review zonder uitnodiging
Antwoord van London Graphic Centre
Hi Celia,
Thank you so much for your review!
We will do our best to continue to keep our standards high!
Best Wishes,
Customer Care
Antwoord van London Graphic Centre
Hi Jason,
Thanks so much for 5 stars!
We do our best!
Many Thanks,
Customer Care
Antwoord van London Graphic Centre
Hi John,
We are so sorry that you are unhappy with your order and the service we offered.
I have sent you an email addressing your complaints and to apologise for your experience.
Please, don't hesitate to air your grievances if we contact you about an out of stock item, or if you are charged for any service you believe you shouldn't have paid for!
We truly care about customer feedback and continuously improving our service.
Best Wishes,
Customer Care
Great Company
Have used LGC for a number of years and have always found their prices competitive and their delivery service first class. Would recommend.
13 augustus 2025
Review zonder uitnodiging
Antwoord van London Graphic Centre
Hi Peter,
Thank you so much for your review and loyal custom!
Best Wishes,
Customer Care
Good prices and fast delivery
Good prices and fast delivery. Quality seems good too. Only minor issue was that some colours were not in stock.
18 juli 2025
Review zonder uitnodiging
Antwoord van London Graphic Centre
Hi Simon,
Thank you so much for your review - no wonder we sell out with people leaving us such great feedback!
We aim to keep out of stocks to a minimum - I'm so sorry if we ran out of something you wanted!
Best Wishes,
Customer Care
Always as described
Always as described, excellent value for quality goods. Delivery good
23 juli 2025
Review zonder uitnodiging
Antwoord van London Graphic Centre
Hello Mercia,
We really appreciate your 5* review!
Best Wishes,
Customer Care
First class service from London…
First class service from London Graphics Centre, in particular Zoe who resolved the lousy delivery service by the courier. As and when I require graphic supplies I’ll check out their website first.
8 juli 2025
Review zonder uitnodiging
Antwoord van London Graphic Centre
Hi Victor,
Thank you so much for acknowledging our customer care team members' work!
Best Wishes,
Customer Care
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.