Placed a order on the 20/05/2025. Today is the 9/6/2025. Order status still says unfulfilled. Countless phone calls that go unanswered, email unanswered, web chat unanswered. DPD postage label creat... Toon meer
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Lees wat reviewers zeggen
My X stream aeroponic propagator arrived in a timely fashion. I discovered that one of the spray heads was not working properly, contacted London Grow and a new head arrived the next day. The system... Toon meer
Very impressed with their customer service!! We ordered a heating tube from them. When it arrived, it was a damaged box inside and the heater didn't work at all. We emailed them and they had it immedi... Toon meer
Made an order with London Grow and was contacted shortly after informing me that I had made a mistake with my order and was guided to buy the correct equipment for my set up. As this was my first time... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Our mission statement is to provide the absolute best customer experience available in the Hydroponics industry without exception. We choose to only sell the best performing products in the world, learning them inside and out to ensure your experience with our organisation and the products we supply are second to none. London Grow is one of the fastest growing Hydroponics retailers in the United Kingdom.
Contactgegevens
R/O 121 Theobalds Park Road, EN2 9BH, Enfield, Verenigd Koninkrijk
- 02038658184
- customerservice@londongrow.com
- www.londongrow.com
4,2
Goed
2K reviews
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Another efficient product and service 5…
Another efficient product and service 5 stars 🌟
27 november 2025
Quality products
Quality products, first rate service and more than competitively priced goods, is there any more a person could ask for, doubt it, keep up the good work
2 december 2025
Gratefully helpful
29 oktober 2025
Great company no complaints from me
Good value for money with great products, say they I only have substrates from them ,
For my reptiles, delivery good , keep up the good work
27 oktober 2025
Great sturdy pots
Really pleased with these pots, sturdy & good size drainage holes. Delivery was really quick . Will definitely be buying more!
26 september 2025
Very Happy Customer
Good quality products received, good price, really well packaged to prevent damage and fast, efficient delivery. Thank you.
26 augustus 2025
Still waiting for a 1ltr bottle of ph…
Still waiting for a 1ltr bottle of ph down.its been a week.
30 juli 2025
Fast and professional service
29 juli 2025
Arrived in good condition thanks
25 juli 2025
AVOID LIKE THE PLAGUE
As the other 1 star reviews mention, I only received 1 of 2 parcels and after countless emails I can’t get through to anyone. I have reported to trading standards and I would advise not ordering from this company and for others to report to trading standards as well, I’m assuming they’ve gone out of business but are still accepting orders - disgusting!
20 mei 2025
Review zonder uitnodiging
knowing that everytime i order goods
knowing that everytime i order goods, they always are of superb quality
1 juli 2025
Terrible customer experience
Ordered £70+ worth of items, only 1 of 2 parcels were delivered. I've been trying to get in contact as this order was paid WEEKS ago. No reply, nothing. I paid extra for the heavy lifting to be done as one of the items was 50kg (the item that was never delivered in the first place). Order says Fulfilled yet when you track it you see that only 1 of 2 parcels were picked up.
27 mei 2025
Placed a order on the 20/05/2025
Placed a order on the 20/05/2025. Today is the 9/6/2025. Order status still says unfulfilled. Countless phone calls that go unanswered, email unanswered, web chat unanswered. DPD postage label created on the 30/05/2025 but delivery still not handed to the carrier. Again no Comms from company, no replies to messages and unanswered phone calls.
Do yourselfs a favour and avoid this company like the plague
9 juni 2025
Review zonder uitnodiging
Great service,price was…
Great service,price was normal,delivered within the time period. Thanks for a great service again..
28 mei 2025
delivered on time
27 mei 2025
Terrible customer service, have not received my order.
Very slow replies to emails, no reply to calls. I had to ask a number of times about my delivery only to be told that a product is out of stock. I was promised next day delivery, but a week and a half later still no reply to my emails, or any sight of delivery.
27 april 2025
Review zonder uitnodiging
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